We are honoured to receive recognition for our legendary Asian hospitality.

Here is a list of awards and accolades

2025:

1. Top 10 Best Hotels in the Philippines – Destinasian Readers’ Choice Awards, 2025
2. Top 3 Best Pools in the Philippines – Travel + Leisure Luxury Awards Asia Pacific, 2025

2024:

1. Traveller Review Award – Booking.com, 2024
2. Best Luxury Hotel & Conference Centre in Manila, Philippines – Luxury Lifestyle Awards, 2024
3. Top 10 Best Hotels in the Philippines – Destinasian Readers’ Choice Awards, 2024
4. Ultimate Dining Recommendation: Summer Palace – Philippine Tatler Dining, 2024
5. Ultimate Dining Recommendation: Senju – Philippine Tatler Dining, 2024
6. Essentials 2024, Editors' Choice for Spa: Chi, The Spa – Esquire Philippines, 2024
7. Winner, Hotel Pools – Travel + Leisure Luxury Awards Asia Pacific, 2024
8. Top Hotel General Managers in the Philippines: Mr. Jonathan Reynolds – Travel + Leisure Luxury Awards Asia Pacific, 2024
9. Winner, Experts' Choice Award – TripExpert.com, 2024
10. Philippines' Leading City Hotel – World Travel Awards, 2024
11. Travellers' Choice Award, Tripadvisor 2024 - Lobby Lounge
12. Winner, Premium Hotels in Manila - Trip.com, 2024

2023:

1. Travellers' Choice Award, Tripadvisor 2023 - Senju
2. Travellers' Choice Award, Tripadvisor 2023 - HEAT
3. Ranked 2nd Best Hotel Pool – Travel + Leisure Luxury Awards Asia Pacific, 2023
4. Ranked 7th Best Hotel Buffet Restaurants: HEAT - Hotel Buffet Philippines, 2023
5. Best Hotel Breakfast Buffet in Ortigas, Pasig and Mandaluyong – Hotel Buffet Philippines, 2023
6. Ranked 3rd Best Hotel in the Philippines – Destinasian Readers’ Choice Awards, 2023
7. Ultimate Dining Recommendation: Summer Palace and Senju – Philippine Tatler Dining, 2023
8. Travellers' Choice Award: Edsa Shangri-La, Manila – Tripadvisor 2023
9. Traveller Review Award – Booking.com, 2023
10. Philippines' Leading City Hotel – World Travel Awards, 2023

2022:

1. #2 Best Business Hotel in Manila – Business Traveller Asia Pacific Awards, 2022
2. #5 Best City Hotel in the Philippines – Travel + Leisure Asia’s Best Award, 2022
3. Travellers’ Choice Award – Tripadvisor, 2022
4. Department of Tourism’s Guide to the Philippines: 28 Best Philippine City Luxury Hotels
5. Utlimate Dining Recommendation – Tatler Dining Guide 2022: Senju
6. Ultimate Dining Recommendation: 23 Best Japanese Restaurants featuring Senju – Tatler Dining Guide 2022
7. Ultimate Dining Recommendation: Best Chinese Restaurants featuring Summer Palace – Tatler Dining Guide 2022

2020

1. Top 20 Best Restaurants in the Philippines: Summer Palace – Tatler Dining Guide 2020

2019:

1. Top Hotels in Asia – Conde Nast Traveler Readers’ Choice Award 2019
2. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila – Tripadvisor Travellers’ Choice Awards 2019
3. Certificate of Excellence: HEAT – Tripadvisor Travellers’ Choice Awards 2019
4. Certificate of Excellence: Summer Palace – Tripadvisor Travellers’ Choice Awards 2019
5. Certificate of Excellence: Senju - Tripadvisor Travellers’ Choice Awards 2019
6. Favorite Hotel Buffet: HEAT – Philippine People’s Choice Awards 2019
7. Favorite Specialty Hotel Restaurant: Summer Palace – Philippine People’s Choice Awards 2019
8. CTrip Gold Medal: Edsa Shangri-La Manila – CTrip 2019

2018:

1. Top 10 Hotels in the Philippines – Destinasian Readers’ Choice Awards 2018
2. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila - Tripadvisor Travellers’ Choice Awards 2018
3. Certificate of Excellence: HEAT – Tripadvisor Travellers’ Choice Awards 2018
4. Certificate of Excellence: Summer Palace – Tripadvisor Travellers’ Choice Awards 2018
5. Certificate of Excellence: Senju - Tripadvisor Travellers’ Choice Awards 2018
6. Certificate of Excellence: Paparazzi - Tripadvisor Travellers’ Choice Awards 2018
7. Favorite Hotel Buffet: HEAT – Philippine People’s Choice Awards 2018
8. Favorite Specialty Hotel Restaurant: Summer Palace – Philippine People’s Choice Awards 2018

2017:

1. #24 Top Hotels in Asia: Edsa Shangri-La, Manila - Condé Nast Traveler's Readers' Choice Award 2017
2. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila - Tripadvisor Travellers’ Choice Awards 2017
3. Love by Guests Award – Hotels.com 2017

2016:

1. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila - Tripadvisor Travellers’ Choice Awards 2016

2015:

1. Marketing Campaign of the Year Award – Hotel Sales & Marketing Virtus Awards 2015
2. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila - Tripadvisor Travellers’ Choice Awards 2015

2014:

1. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila - Tripadvisor Travellers’ Choice Awards 2014

2013 and prior:

1. Top 25 Hotels Tripadvisor Travellers’ Choice: Edsa Shangri-La, Manila - Tripadvisor Travellers’ Choice Awards 2013
2. Top 25 Luxury Hotels in the Philippines: Edsa Shangri-La, Manila – Tripadvisor Travellers’ Choice Awards 2013
3. T+L 500 The World’s Best Hotels – Travel + Leisure World’s Best Awards 2013
4. Top 20 Best Hotels in Southeast Asia – Condé Nast Traveller Readers' Choice Award, 2013 and 2012
5. Certificate of Excellence: Edsa Shangri-La, Manila – Tripadvisor Travellers’ Choice Award, 2013 and 2012
6. Gold List: Edsa Shangri-La, Manila – Condé Nast Traveller, 2013 and 2012
7. Top 100: Edsa Shangri-La, Manila – Condé Nast Traveller Readers’ Choice Award USA, 2011 and 2010
8. Outstanding Corporate Citizen Award, Shangri-La Hotels and Resorts, 2010
9. Above & Beyond the Call of Duty Award, Shangri-La Hotels and Resorts, 2010
10. ASEAN Green Hotel Award – ASEAN Tourism Forum 2010
11. Energy Efficiency Award – Republic of the Philippines' Department of Energy