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Corporate Social Responsibility

The Golden Touch

Shangri-La Golden Sands, Penang

Crystal Family Home Penang is a non-profit, voluntary welfare organisation established to assist children in need of a safe home. The home provides shelter for children who come from abused, orphaned, neglected and impoverished backgrounds, as well as those who are raised by grandparents who are no longer able to care for them.

The resort provides the home with structural maintenance, refurbishment and gives educational, health and living skills support to the children through staff training and donation drives.

Living Clean and Healthy  

To enhance the overall living conditions at the home, the resort has helped with its overall cleaning and refurbishment, including the painting of the home, installation of smoke detectors and dispensers for hand soap, and providing sponsored cleaning materials and supplies for floors and toilets.

Hygiene is paramount, thus Shangri-La Golden Sands, Penang has taken the initiative of conducting Typhoid Vaccination and Talks with food handlers to ensure all of the food preparation for the children is done hygienically. Partners in these workshops include the resort’s health contractors and the local Health Department.

Latest News 

On 14 July 2020, Shangri-La Golden Sands, Penang together with sister hotels, Shangri-La Rasa Sayang, Penang, JEN Penang Georgetown, Diversey and WHY LovingCare, a non-profit organisation distributed more than 900 fabric masks made out of our resort's bed linen to residents of Crystal Family Home.

Joy in Giving and Sharing 

Christmas is the season of giving and love. To celebrate the spirit of the season, Shangri-La Golden Sands, Penang shares Christmas joy with the children of Crystal Home.

Apart from that, the resort also provided some groceries for Crystal Home to help with daily operations.

The happiness on the faces of the recipients reminded all of how important it is to spread and share joy with others.

Over the years, the resort's work with Crystal Home has boosted the overall quality of life among the children who live there.

Join Us
Make plans to visit the Crystal Family Home Penang by speaking with one of our team members today. You can also support this project by donating money, goods and services. For details, please contact our Corporate Social Responsibility department at (604) 888 8888.


Shangri-La's Care for People Project

Our care for people projects are expressed with a powerful icon for embracing others - a heart.