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About the Hotel

Your Shangri-La Story

Discover tropical charms in a cerulean haven

Shangri-La Golden Sands is a 4-star resort catering to families with child-friendly facilities. The resort offers comfortable guestrooms and suites including Splash Zone mini waterpark, Adventure Zone and Kids Club offering endless activities for hours of fun. Savour international fare at the all-day dining Garden Café or Italian specialities at Sigi’s Bar & Grill on the beach. There is much to keep young and young-at-heart travellers happily occupied.

Corporate Social Responsibility

Corporate Social Responsibility

At Shangri-La Golden Sands, Penang, we prioritize preserving local communities' way of life, traditions, and minimizing environmental impact. Our commitment to environmental sustainability guides our actions.
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Explore Penang

Explore Penang

Penang's rich cultural heritage is evident in captivating sights, drawing curious explorers. With Southeast Asia's largest pre-World War II building collection and charming colonial architecture, it became a UNESCO World Heritage Site in 2008.
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Services & Facilities

Services & Facilities

At Shangri-La Golden Sands, guest satisfaction is our utmost priority. Whether you're here for a family vacation or a leisurely escape, our dedicated team is committed to meeting your every need. We take pride in offering an extensive range of services and amenities to enhance your experience. However, should you have any additional requests or special requirements not covered in our offerings, please reach out to us at [email protected]. Your comfort and convenience are paramount, and we are devoted to ensuring your stay with us exceeds expectations. Please feel free to communicate any further assistance you may require during your time at our resort. Facilities Clinic Conference Facilities Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box WiFi access Chi, The Spa (at Shangri-La Rasa Sayang, Penang) Services Shoeshine Service Express Check-in and Check-out Services Travel and Transportation  Airport Transfer City Shuttle Service (Limited seats available) Taxi and Limousine Service No. 101: Rapid Penang bus from Teluk Bahang to Weld Quay and No. 102: Rapid Penang bus from Teluk Bahang to the Airport stop just outside of our resort Food & Beverages 24-hour Room Service Garden Cafe Sigi's Bar & Grill on the Beach Lobby Lounge Nearby Attractions   Batu Feringgi Night Market (2 minutes away) Tropical Spice Garden (10 minutes away) Penang Butterfly Farm (20 minutes away) Teluk Bahang Fishing Village (20 minutes away) Penang National Park (20 minutes away) Escape Theme Park (20 minutes away) Teluk Bahang Dam (25 minutes away) Balik Pulau Town (40 minutes away) Durian Orchards (40 minutes away) Gurney Plaza and Gurney Paragon (30 minutes away) UNESCO Heritage City of George Town (25 minutes away) Penang War Museum (55 minutes away) Penang Camera Museum (25 minutes away) Penang 3-D Museum (25 minutes away) Penang Peranakan Mansion (25 minutes away) Penang Colonial Museum (25 minutes away) Penang State Museum (25 minutes away) Fort Cornwallis (25 minutes away) Penang Botanical Gardens (35 minutes away) Penang Hill (40 minutes away) Penang Owl Museum (40 minutes away) Sultan Abdul Halim Muadzam Shah Bridge (60 minutes away)
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards: 2024  Shangri-La Golden Sands wins ASEAN Green Hotel Standard 2024-2026 by ASEAN Tourism Standard – Received in January 2024 Shangri-La Golden Sands wins ASEAN MICE Venue Standard 2024-2026 (National Level) by ASEAN Tourism Standard – Received in April 2024 Shangri-La Golden Sands is recognised as one of the Best Family Resorts in Malaysia 2024 by Travel + Leisure Southeast Asia and Little Steps Asia – Received in May 2024 2023  Shangri-La Golden Sands is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2022 by Holidays With Kids – Received in May 2023 2022  Shangri-La Golden Sands wins ASEAN Green Hotel Standard 2022-2024 by ASEAN Tourism Standard- Received in January 2022 Shangri-La Golden Sands wins ASEAN MICE Venue Standard 2022-2024 (National Level) – Received in March 2022 Shangri-La Golden Sands is recognised as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2021 by Holidays With Kids – Received in Apr 2022 Shangri-La Golden Sands received Green Hotel Certification by Ministry of Tourism, Arts and Culture – May 2022 2021  Shangri-La Golden Sands is a winner in the Loved By Guest Award 2021 by Hotels.com – Received in August 2021 Shangri-La Golden Sands received “Clean & Safe Malaysia” Hygiene and Safety Label by Bureau Veritas Certification (M) Sdn. Bhd. – Received in December 2021 2020  Shangri-La Golden Sands receive 8.2/10 rating in Guest Review Awards 2020 by Booking.com – February 2020 2019  Shangri-La Golden Sands ranked #10 in the Top 10 Hotels for Families in the TripAdvisor Travellers’ Choice Award 2019 – January 2019 Shangri-La Golden Sands receive 8.2/10 rating in Guest Review Awards 2018 by Booking.com – February 2019 Shangri-La Golden Sands is awarded “Most Active in Yammer Postings” for Business Development Week 2019 by Shangri-La Hotels and Resorts – May 2019 Shangri-La Golden Sands is recognized as the Top 20 Best Hotels for Honeymoon in Malaysia by Travel Myth – July 2019 Shangri-La Golden Sands is recognized as one of the Top Ten Family Resorts in the Readers’ Choice Awards 2019 by Holidays With Kids – Received in September 2019 For more details or other press enquiries, please contact our Director of Communications: Suleiman Tunku Abdul Rahman [email protected] Tel: (604) 888 8888
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Map & Directions

Map & Directions

Shangri-La Golden Sands is just 20 minutes from George Town and 45 minutes from Penang International Airport.   View full 360° VR tour here.
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Address

Batu Feringgi Beach, Penang 11100 Malaysia

Phone

(60 4) 886 1911

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: