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Services & Facilities

Extending beyond your needs

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

From pre-arrival to your departure, a team of Shangri-La specialists are on hand to ensure a personalised experience. If you require any service not listed here, please contact us and we will try to assist in any way we can.

  • Culturally-connected welcome rituals
  • Poolside refreshments
  • Daily afternoon tea
  • Pre-dinner drinks and canapés
  • Private infinity pool
  • Exclusive private beach cove
  • Dining and recreation facilities
  • Bespoke Dine by Design experiences
  • Daily minibar
  • Hareer Spa by L'OCCITANE
  • State-of-the-art fitness centre
  • Bespoke tours of Oman
  • Dolphin watching, snorkeling tours and boat trips at the Marina and Dive Center
  • Safety deposit box


  • Turtle Care Eco-Centre
  • 24-hour Business Centre
  • Clinic
  • Facilities for the Disabled
  • Foreign Exchange Counter
  • Hospitality Lounge
  • Internet Access Centre
  • Library
  • Non-smoking Rooms
  • Parking Facilities


  • Airport Butler Service
  • Butler Service in Suites
  • Shoeshine Service
  • Express Check-in and Check-out
  • House Doctor on Call
  • IT Butler
  • Laundry Service
  • Valet Service
  • Wireless Internet in Public Areas and Rooms


  • Car Rental Service
  • City Shuttle Service
  • Taxi & Limousine Service


  • Florist
  • Gift Shop
  • Hair / Beauty Salon
  • Travel Agency / Tour Desk

Food & Beverages 

  • Lobby Lounge
  • 24-hour Room Service
  • Sultanah - International Cuisine Restaurant  
  • Shahrazad - Moroccan, Lebanese and Omani Cuisine Restaurant  
  • Mahhara Beach Bar and Restaurant  
  • Al Muheet Poolside Bar and Restaurant  
  • Signing privileges at sister property Shangri-La Barr al Jissah

(968) 2477 6666


(968) 2477 6677



P.O. Box 644, Muscat 100, Oman