• Rooms
  • Horizon Club
  • Suites
 

Deluxe Room

Our Deluxe Rooms on Levels 3 to 6 offer guests optimum space and comfort, and are furnished with luxurious details. All provide modern city views.

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Premier Room

Our Premier Rooms on Levels 3 and 7 to 11 offer guests optimum space and comfort, and are furnished with luxurious details. All provide beautiful city views. 

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Premier Lakeview Room

Our Premier Lakeview Rooms on Levels 9 to 11 offer guests optimum space and comfort, and are furnished with luxurious details. Each room features an amazing view of the historic West Lake. These well-appointed rooms are defined by the luxury and comfort Shangri-La is known for around the world.

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About the Horizon Club

At Shangri-La, we understand that true luxury means quality time well spent. Whether travelling for business or pleasure, Horizon Club guests will enjoy an attentive and personalised level of service. Our goal is to offer tailor-made, hassle-free travel experiences in some of the world’s most desirable destinations.

Horizon Club guests will enjoy Shangri-La’s unique spirit of hospitality, and a feeling of always being at home away from home. Benefits include bespoke holiday and business travel planning, as well as the following selection of amenities and services to match guests’ individual needs:

  • A Shangri-La representative will meet you at the airport to facilitate your arrival, when you book a hotel limousine transfer
  • A member of our executive staff will welcome you personally to the hotel
  • You will enjoy private check-in/check-out in your room
  • You will have a dedicated Club Concierge to take care of all your needs, including special travel arrangements and basic translation services
  • Tea, coffee or another hot beverage of your choice will be delivered to your room with your wakeup call

Horizon Club Privileges

  • Private check-in and check-out at the Horizon Club Lounge on Level 13
  • Late check-out at 4pm (subject to room availability)
  • Complimentary access to the Horizon Club Lounge from 6.30am to 11pm
  • Complimentary buffet breakfast, evening cocktails and canapé selections
  • Complimentary coffee, juices and soft drinks throughout the day
  • Club Concierge service
  • Two hours complimentary use of the Club Lounge meeting room per day (subject to availability)
  • Welcome fresh fruit upon arrival
  • One complimentary suit pressing or equivalent laundry allowance upon arrival
  • Copy and printing services provided by the Club Concierge

Horizon Club Room

Horizon Deluxe Rooms feature spacious interiors and contemporary décor in modern, cool colours. With exclusive privileges, including access to the Horizon Club Lounge on Level 13, these rooms are ideal for guests who prefer an extra level of service and amenities.

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Horizon Premier Room

The Horizon Premier Room combines the comfort of home with 78 sqm of luxury. Featuring modern furniture, a plenty of room and floor-to-ceiling windows, these stylish and comfortable rooms are an excellent choice for travellers who prefer more personalized services and extra space.

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Horizon Lakeview Room

Located on Levels 12 and 13, Horizon Lakeview rooms offer the comfort and amenities of Club Rooms, plus exclusive Club privileges, making them an excellent choice for the traveller who requires added attention and services. 

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Executive Suite

With panoramic city views, Executive Suites provide the luxury of space and a full selection of exclusive amenities for an indulgent stay. These 86-sqm rooms include a spacious, separate bedroom, living room, closet and large bathroom with bathtub and shower facilities.

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Specialty Suite

The three Specialty Suites include full living and dining rooms with kitchenettes, contemporary furnishings, stunning city and lake views and access to the Horizon Club Lounge with privileges.

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Executive Lakeview Suite

Located on Levels 9-13, Executive Lakeview Suites provide space, comfort, a full selection of amenities for a comfortable and productive trip and panoramic views of West Lake.

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