Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If any service that you require is not listed here, please contact us and we will do our very best to assist you.

Services & Facilities 

• Business Centre
• Butler Service in Suites (Subject to availability)
• Shoeshine Service
• Conference Facilities
• Express Check-in and Check-out
• Facilities for the Disabled
• Foreign Exchange Counter
• Hospitality Lounge
• Laundry & Valet Service
• Non-smoking Rooms
• Parking Facilities
• Postal / Courier Service
• Safe Deposit Box
• Wireless Internet in Public Areas

Shops 

• Gift Shop
• Shopping Arcade

Travel & Transportation 

• Car Rental Service
• Taxi & Limousine Service
• Tour Desk

Food & Beverage 

• 24-hour Room Service
• Lobby Lounge

Events Booking Centre 

The Events Booking Centre at Midtown Shangri-La, Hangzhou, offers a range of amenities for the discerning executive traveller. A dedicated professional team is always on hand to assist you. Business amenities include the following.

Facilities:

• Meeting rooms/boardrooms
• Conference call/videoconferencing facilities
• Broadband Internet access

Services

• Courier
• Facsimile & photocopying
• Laser printing & scanning

Equipment

• Audio-visual equipment
• LCD, overhead & slide projectors
• Mobile phones
• PC work stations