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Services & Facilities

Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will try to assist in any way we can.

  • Clinic
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Hair and Nail Salon 
  • Non-smoking Rooms
  • Complimentary parking for in-house guests and UBN residences
  • Safe Deposit Box
  • Shoeshine Service
  • Postal / Courier Service
  • Laundry and Valet Service
  • Express Check-in and Check-out Services
Fun-Family Activities
  • Free Weekend Family Activities such as Fish Feeding, Arts and Craft Workshop, SLKL Junior Chef and more are available. Terms and conditions apply.
  • *In keeping with the latest government precautionary guidance, our complimentary family activities will not be available during the MCO period.
  • Terms and Conditions:
    - Open to children between 3 to 11 years old.
    -Advance registration is required for Family Activities as confirmation is based on a first-come, first-served basis. Due to limited slots only one-time participation is allowed in each type of activity
    - We encourage all participants to wear a face mask at all times and keep a safe distance during all activities.
    - Availability for these activities is based on a first-come, first-served basis and spots are limited.
  • Concierge Kids & Family Attractions Recommendation  

*In keeping with the latest government precautionary guidance, the pool is open with limited capacity allowed and social distancing procedures implemented.  

Travel & Transportation
  • Airport Transfer 
  • Car Rental Service
  • Taxi and Limousine Service
  • Travel Agency / Tour Desk
  • Foreign Exchange Counter
  • Florist
Food & Beverages

(60 3) 2032 2388


(60 3) 2070 1514



11 Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia