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Services & Facilities

Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will try to assist in any way we can.

Facilities
  • Clinic
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Hair and Nail Salon
  • Non-smoking Rooms
  • Parking Facilities (Available to in-house guests and UBN residences)
  • Safe Deposit Box
Services
  • Shoeshine Service
  • Postal / Courier Service
  • Laundry and Valet Service
  • Express Check-in and Check-out Services
  • Shuttle Bus
    We’re currently using a new shuttle model to offer a pleasant trip for business travellers, tourists and families alike.
    Daily City Centre Route (departs: 10.30am / 12.00noon / 1.30pm / 3.30pm / 5.00pm)
    Morning Business Route (departs: 7.30am, Monday – Friday only)
Children
  • In house activities for children and family include Fish Feeding, Movie Nights, Fun Pool Activities & Ice Cream Sundae, Kitchen Tour and Family Zumba! Click here for the latest activities timetable.
  • *Please note activities are subject to availability
  • Concierge Kids & Family Attractions Recommendation 
Travel & Transportation
  • Airport Transfer 
  • Car Rental Service
  • Taxi and Limousine Service
  • Travel Agency / Tour Desk
Shops
  • Foreign Exchange Counter
  • Florist
Food & Beverages
Phone

(60 3) 2032 2388

Fax

(60 3) 2070 1514

Email

Location

11 Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia