We are honored to receive worldwide recognition for our extraordinary service and Asian hospitality.

Here is a list of our recent awards:

2025
Recognised as Malaysian Heritage Cuisine hotel (First 5-star hotel) by Jabatan Warisan Negara Malaysia and the Ministry of Tourism, Art & Culture. 
Destin Asian Readers’ Choice Awards 2025, Best Malaysia City Hotels - Top 3
Forbes Travel Guide 2025 (4 Stars) Award

2024
Business Traveller Asia-Pacific Awards 2023 - Best Business Hotel in Kuala Lumpur - Shangri-La Kuala Lumpur - Rank 4
Trip.Best Top 20 Premium Hotels in Kuala Lumpur, Malaysia by Trip.com - Rank 8
Condé Nast Traveler’s 2024 Readers’ Choice Awards (US) – No.1 in Southeast Asia
Travel + Leisure Luxury Awards Asia Pacific 2024 – Best City Hotel in Malaysia - Rank 6
Destin Asian Readers’ Choice Awards 2024 – Top 10
Tripadvisor Traveller's Choice Awards 2024 
ASEAN MICE Venue Standard 2024-2026 by ASEAN Tourism Standard
ASEAN Green Hotel Standard 2024-2026 by ASEAN Tourism Standard
Forbes Travel Guide 2024 (4 Stars) Award
Luxury Lifestyle Awards 2024 - Best Luxury Family Hotel in Kuala Lumpur, Malaysia

2023
Green Hotel Certification by Ministry of Tourism, Arts and Culture
Business Traveller Asia-Pacific Awards 2023 - #1 Best Business Hotel in Kuala Lumpur - Shangri-La Kuala Lumpur
Luxury Lifestyle Awards 2023 - Best Luxury Business Hotel in Kuala Lumpur, Malaysia
HAPA Awards Malaysia Series 2023-2024 - Best 30 Hotels & Resort (5 Star)
Forbes Travel Guide 2023 (4 Stars) Award
Destin Asian Readers' Choice Awards 2023 - Top 10

2022
Oaky Awards 2022, Most Creative Upselling 
TTG Travel Award 2022, Best City Hotel - Kuala Lumpur
CNBC and Statista - Best Hotels for Business Travelers 2022
Agoda’s Customer Review Award 2022
Forbes Travel Guide 2022 (4 Star Award)
Destin Asian -Readers’ Choice Award 2022 – Best Hotels in Malaysia (No. 6 (Bronze) Shangri-La Kuala Lumpur

2021
Forbes Travel Guide 2021 (4 Star Award)
Hotels.com – Loved by Guest, Luxury Winner 2021 (Shangri-La Kuala Lumpur)
Booking.com Travellers Review Award 2021

2020
Haute Grandeur Global Excellence Awards 2020 – Best Culinary Experience in Asia
Haute Grandeur Global Excellent Awards 2020 - Best Business Hotel in Malaysia
Haute Grandeur Global Excellent Awards 2020 – Best City Hotel in Malaysia
Haute Grandeur Global Excellent Awards 2020 – Best Conference Venue Hotel in Malaysia
Haute Grandeur Global Excellent Awards 2020 – Best Fitness Spa in Asia
Haute Grandeur Global Excellent Awards 2020 – Best City Spa in Malaysia
TripAdvisor Travellers' Choice 2020
Forbes Travel Guide 2020 (4 Stars)
Destin Asian Readers’ Choice Awards 2020 – Best Hotels & Resorts (No. 3 – Shangri-La Hotel, Kuala Lumpur)
Harper’s Bazaar Awards 2020 - Best Urban Escape (Health Club & Spa, Shangri-La Hotel, Kuala Lumpur)
Harper’s Bazaar Awards 2020 - Best Asian Body Massage (Signature Asian Blend Massage)
Harper’s Bazaar Awards 2020 – Most Luxurious Anti-Ageing Facial (Anti-Aging Myoxy Caviar Facial) 

 

For more details or press enquiries, please contact our Director of Marketing and Communications:

Shirley Hoo
[email protected]
Tel: (603) 2074 3586