Services & Facilities
Indulge your every need
Our resort takes pride in offering a personalised experience, with a wide range of world-class services and facilities tailored to your every need. Whether you're seeking relaxation, adventure, or have specific requests, our dedicated and highly experienced colleagues are here to ensure your stay is exceptional. We are also proud to be Persons with Disabilities (PWD)-friendly, with wheelchair-accessible rooms and facilities such as lowered sinks, grab-rail toilets, emergency bathroom cords, and lift access to all floors. If you require any service not listed, please do not hesitate to contact us, and we will do our utmost to accommodate your needs and enhance your experience.
Travel and Transportation
- Airport Transfer
- Taxi and Limousine Services
- Shuttle Services
Front Desk Service
- Concierge Services
- Luggage Storage
- VIP Check-in and Check-out Service
Spa and Wellness
- Spa
- Health Club
Food and Drink
- In-room Dining Service
- Cafe TATU
- Coco Joe's Bar & Grill
- Shang Palace
- Borneo Lounge & Bar
- Cool Box Ice Cream Bar
- Sunset Bar
Family Friendly
- Babysitting
- Cool Zone Kids Club
- Themed Rooms
- Children Amenities
- Herb Garden
Business Services
- Conference Facilities
Internet
- WiFi
More
- Medical Service
- Hotel Shop