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About the Hotel

Your Shangri-La Story

A paradise for the senses

surrounded by natural beauty

Recently classified as an ASEAN Green Hotel, the picturesque Shangri-La Tanjung Aru, Kota Kinabalu is a serene retreat that is tucked away in its own tranquil corner. Situated just 10 minutes from Kota Kinabalu International Airport, tropical coral islands, and the city center, the resort is an ideal destination for a tropical getaway. Boasting a private marina, an award-winning spa, a water play area with fun water slides and pools, six restaurants and bars including the Sunset Bar for breathtaking sunset, this luxurious haven promises unforgettable experience in the heart of Borneo.

Services & Facilities

Services & Facilities

Our resort takes pride in offering a personalised experience, with a wide range of world-class services and facilities tailored to your every need. Whether you're seeking relaxation, adventure, or have specific requests, our dedicated and highly experienced colleagues are here to ensure your stay is exceptional. If you require any service not listed, please do not hesitate to contact us, and we will do our utmost to accommodate your needs and enhance your experience. Facilities Wired and Wireless Internet Access Conference Facilities Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Spa Marina Children Babysitting or Child Care (4 years and above) In-Room Kids Menu Dedicated children play space - Cool Zone Kids Club* Outdoor Water Play Area* NOTE: Access to Cool Zone Kids Club and Water Play Area are for in-house guests only. Services Shoeshine Service Express Check-in and Check-out Services Laundry and Valet Service Medical Service Travel and Transportation Airport Transfer Taxi and Limousine Service Shops Hotel Shop Food and Beverages 24-hour Room Service 3 Restaurants and 3 Bars
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards: Awards 2024  Asean MICE Venue Standard (Meeting Room) 2024-2026 DestinAsia's Top 10 Malaysian Resorts Tripexpert - 2024 Experts' Choice Award Trip.com - Trip.Best Global Award Asia's 100 Family Hotel Trip 101 - Top 5 Beach Resorts in Kota Kinabalu, Malaysia 2024 Luxury Lifestyle Awards - Best Luxury Seaside Resort in Sabah, Malaysia 2024 Haute Grandeur Global Excellence Awards - Best Eco Friendly Hotel in Malaysia 2024 Haute Grandeur Global Excellence Awards - Best Seaside Resort in Malaysia TripAdvisor - Travelers’ Choice Award Best Of The Best 2024 ASEAN Green Hotel Award 2024 – 2026 Awards 2023  World Mice Awards - Malaysia's Best Incentive Hotel 2023 Yayasan Sabah Group - Best Company: Tourism Sector 2023 Winner of Luxury Lifestyle Awards 2023 in the category of Best Luxury Seaside Resort in Kota Kinabalu, Malaysia Shangri-La Tanjung Aru, Kota Kinabalu classified Green Hotel by Ministry of Tourism, Arts and Culture Malaysia  Travelmyth's Top 3 Hotels in Kota Kinabalu Travelmyth's Top 3 Beachfront Hotels in Sabah Travelmyth's Top 20 For Business Travellers in Kota Kinabalu Travelmyth's Top 3 Hotels for Honeymoon in Kota Kinabalu Travelmyth's Top 5-STAR Hotel in Kota Kinabalu Travelmyth's Top 3 Luxury Hotels in Kota Kinabalu Awards 2022  Top 10 Resorts for Winter and Half Year Vacation – Shangri-La Tanjung Aru, Kota Kinabalu Trip Expert - Experts' Choice Award 2022 Holiday With Kids (AUS) - 2nd Place in Malaysia Holidays With Kids Readers Choice Awards 2022 SIRIM - ISO22000 Recertification Travelmyth - Eco-Friendly Collection 2022 Award My Wedding Vow, Singapore - Top 10 Most Romantic Malaysia Honeymoon Destination (2022 Guide) Things To Do.org - 10 Top-Rated Hotels in West Coast Division, Sabah TripAdvisor - Travellers Choice Best of the Best Award 2022 TripAdvisor - Travellers Choice Award 2022 TripAdvisor - Bravo! Award 2022 Awards 2021  Prime Minister's Hibiscus Award 2019/2020 - Notable Achievement in Environmental Performance Corporate Valley; 7 Best Hotels in Kota Kinabalu, Malaysia - Shangri-La Tanjung Aru, Kota Kinabalu Prestige Malaysia Online - The Best Beach Resort in Malaysia for Family Vacations Lifestyle Asia - Unwind at the Best Hotel Spas in Kota Kinabalu Hotels.com - Top 10 Hotels in Sabah TripZilla - 5 Reasons Why Sabah Is Every "Lazy" Traveller's Best Friend Holiday with Kids - Reader's Choice Top 10 Awards 2020 - Shangri-La Tanjung Aru, Kota Kinabalu Awards 2020  Holiday With Kids - Readers’ Choice Top 10 Awards 2019 – Shangri-La Tanjung Aru, Kota Kinabalu Booking.com Guest Review Award – Shangri-La Tanjung Aru, Kota Kinabalu (8.6 out of 10) The Wedding Vows - Top 10 Most Romantic Malaysia Honeymoon Destinations (2020 Guide) Hotels.com Loved By Guest Award - Shangri-La Tanjung Aru, Kota Kinabalu (8.8 out of 10) Bureau Veritas Audit - Safeguard and Hygiene Excellence and Safety Label Ministry of Tourism, Arts and Culture of Malaysia - Five-star Award TripAdvisor Travellers' Choice 2020 TripAdvisor Rave Reviews Award 2020 TripAdvisor Bravo Award 2020 For more details or other press enquiries, please contact our Director of Communications: Claudina Wong [email protected] (60 88) 327 882
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Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility (CSR) is driven by passion, extending beyond an organisation’s duty to meet social and environmental needs. Since 2000, the resort has been committed to operating responsibly, actively engaging in CSR initiatives with the local community, government, and environment.
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Explore Sabah

Explore Sabah

Sabah, located on the island of Borneo in eastern Malaysia, is a captivating destination for nature enthusiasts. Its stunning natural attractions are complemented by local cultures that have preserved centuries-old traditions. Discover more on the Sabah Tourism Board's website.
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Map & Directions

Map & Directions

Shangri-La Tanjung Aru, Kota Kinabalu, is approximately 10 minutes by road from Kota Kinabalu International Airport.
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Address

No. 20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah 88100 Malaysia

Phone

(60 88) 327 888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: