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Services & Facilities

Catering to your every need

The experienced staff at Shangri-La Hotel, Dubai, cater to the needs of guests by providing an extensive range of services and facilities.

If you require a service not listed here, please contact us and we will do our best to assist you.


  • Business Centre
  •  Conference Facilities 
  • Facilities for the Physically Challenged
  • Hospitality Lounge
  • Smoking and Non-smoking Rooms
  • Parking Facilities
  • Safe Deposit Box


  • Complimentary Shoeshine Service
  • Express Check-in & Check-out Service
  • Laundry & Valet Service
  • Postal/Courier Service


  • Babysitting/Child Care

Travel & Transportation

  • Airport Transfer
  • Car Rental Service
  • Dubai Mall Shuttle Service
  • Taxi & Limousine Service


  • Florist
  • Foreign Exchange Counter

Food & Beverages

  • 24-hour Room Service
  • Restaurants & 2 Bars
  • Lobby Lounge

Business Centre

The Business Centre at Shangri-La Hotel, Dubai, offers many business amenities for the discerning executive traveller.

Business amenities include:


  • Private Meeting Rooms / Boardrooms
  • Secretarial / Translation Services
  • Ticketing & Travel Assistance

Lost & Found 

Shangri-La Hotel, Dubai, has a Lost & Found policy that states that the hotel will keep any lost or found item for a period of one months.

After this time, items will be transferred to the local authorities. The authorities will keep the items for an additional period of three months, and if, after this time, items are not claimed they will be discarded.

Please report any lost items via our online form.


(971 4) 343 8888


(971 4) 343 8886



Sheikh Zayed Road, P.O. Box 75880, United Arab Emirates