About the Hotel

Your Shangri-La Story

An enchanting sanctuary

in an ancient Thai city

Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges, the Shangri-La Chiang Mai warmly welcomes you to the land of smiles.
Offering the only family friendly 5-star experience, inclusive of family concierge, kids club, while our vibrant dining scene, signature Chi Spa, and easy access to the Night Bazaar, Old City and transport for onward adventures, makes us the ideal destination for guests looking to indulge, discover and explore.

Explore Chiang Mai

Explore Chiang Mai

Walk, cycle or take a rickshaw down the small quiet lanes within the old town. You will be able to see the remnants of the old city wall. Whether you bargain your way to the best finds in the famous Night Bazaar or hop on an elephant’s back, Chiang Mai will entice you every time.
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Services & Facilities

Services & Facilities

Whether you are here for business or pleasure, our dedicated and experienced team will attend to your every need with an extensive range of services, facilities and amenities designed to make your stay as comfortable and convenient as possible. If you require any service not listed here, please contact us and we will assist in any way we can. Facilities 24-hour Business Centre Clinic Conference Facilities  Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Services Shoeshine Service Express Check-in and Check-out Services House Doctor On-call IT Butler Laundry & Valet Service Postal / Courier Service Tailor Wireless Internet in Public Areas Children Babysitting / Child Care Travel & Transportation Car Rental Service Taxi and Limousine Service Travel Agency / Tour Desk Shops Florist Foreign Exchange Counter Gift Shop Lobby Shop Shopping Arcade Food & Beverage 2 Restaurants & 1 Bar Lobby Lounge  Business Centre The Business Centre at Shangri-La Chiang Mai, offers many business amenities for the discerning executive traveller. Business amenities include: 3 meeting rooms 2 computer workstations Fax Secretarial services
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards: 2024  China Kitchen Restaurant, selected in the MICHELIN Guide Thailand 2024 2023  Favorite Szechuan, Chiang Mai List of Favorite Restaurants 2023, by Ever Open Door China Kitchen Restaurant, selected in the MICHELIN Guide Thailand 2023 TripAdvisor Travelers’ Choice Award, 2023 Chiang Mai Green Kitchen Certificate 2023 by Chiang Mai University and Tourism Authority of Thailand 2022  China Kitchen Restaurant, selected in the MICHELIN Guide Thailand 2022 TripAdvisor Travelers’ Choice Award, 2022 Agoda’s Customer Review Award, 2022 by Agoda.com ASEAN MICE Venue Standard: Category Meeting Room Certified (AMVS) 2022-2024 by TCEB Thailand MICE Venue Standard Certified (TMVS) 2022-2024 by TCEB 2021  Certificate of Excellence, TripAdvisor Travelers’ Choice Award, 2021 Five-star Hotel Standard certified 2021-2023 by Department of Tourism Green Health Hotel Certified 2021-2023 by Department of Health Michelin Plate Listed “China Kitchen” in The Michelin Guide Thailand 2021 The Safeguard Hygiene Excellence and Safety label by Bureau Veritas certification 2021 The Safety & Healthy Administration Extra Plus (SHA Extra +) certificate released by Tourism Authority of Thailand (TAT) 2021 2020  The Safeguard Hygiene Excellence and Safety Label by Bureau Veritas The Safety & Healthy Administration (SHA) certification released by Tourism Authority of Thailand (TAT) Certificate of Excellence, TripAdvisor Travelers’ Choice Awards, 2020 Thailand Tatler’s Best Restaurants 2020 (China Kitchen) Michelin Plate Listed “China Kitchen” in The Michelin Guide Thailand 2020 2019   Five-star Hotel Standard certified 2019-2021 by Department of Tourism Thailand MICE Venue Standard Certified (TMVS) 2019-2021 by TCEB Most recommended award on Ctrip Hotel Guide 2019 by Trip.com China Kitchen awarded “Popularity Restaurant 2019” in Meituan-Dazhong Dianping Thailand Tatler’s Best Restaurants 2019 (China Kitchen) (April 2019) Recommended on Holiday Check 2019 (April 2019) Loved by guest, Most Wanted award 2019 by Hotel.com (July 2019) 2018   Winner of Now Travel Asia Awards 2018 for Asia’s Top Leisure Hotels, by readers of Now Travel Asia Magazine. (October 2018) Loved by guest, Most Wanted award 2018 by Hotel.com (July 2018) Voted the “Certificate of Excellence” by TripAdvisor 2018. (May 2018) Recommended on HolidayCheck 2018 (April 2018) Thailand Tatler’s Best Restaurants 2018 (China Kitchen) (18 Apr 2018) 2017   Chinese Preferred Hotel 2017, Ctrip.com One of 2017 Asia’s Top Leisure Hotels, NOW Travel Asia Awards 2017 (Thailand) 2017 Exotiq Thailand Best of the Best Awards: Chiang Mai’s Best Hotel Restaurant – GOLD Award Winner: China Kitchen (6 Aug 2017) 2017 Exotiq Thailand Best of the Best Awards: Chiang Mai’s Best International Hotel – BRONZE Award Winner (6 Aug 2017) “Certificate of Excellence,“ TripAdvisor, 2017 (21 June 2017) Recommended on Holiday Check 2017 Thailand Tatler’s Best Restaurants 2017(China Kitchen) (12 Jan 2017) 2016  One of 2016 Asia’s Top Business Hotels, NOW Travel Asia Awards 2016 (Thailand) A winner of the TripAdvisor Certificate of Excellence 2016 2016 People's Choice Awards Thailand Voted by Chinese Tourists (China Kitchen) Thailand Tatler’s Best Restaurants 2016 (China Kitchen) 2015   2015 Now Travel Asia Awards Winner as 2015 Asia’s Top Family Hotels Top Performance on Overall Revenue in Chiang Mai voted by Expedia, September 2015 Top 10 Best Restaurants - Shang Garden for 2015 The Best of Thailand Awards voted by Chinese Tourists, June 2015 Certificate of Excellence voted by TripAdvisor, 2015 2009 - 2014   Asia's Top 5 Family Hotels voted by Now Travel Asia Awards, December 2014 Best Partner for Overseas Hotel Business Hotel by Ctrip.com, 2013 Ranked 8th in Thailand in the 2013 Gold List by readers of Conde Nast Traveler (USA) One of the top luxury hotels in Asia and in Thailand, TripAdvisor Travelers’ Choice Awards, 2012 A winner of the TripAdvisor Certificate of Excellence 2012 Top 100 Best Hotel in The World, Conde Nast Traveler, Readers' Choice Awards, 2012 One of the Gold List Properties in Asia, Australia and Pacific Nations, Conde Nast Traveller (USA), 2009   For more details or other press enquiries, please contact our Communications team: [email protected]  Tel: (66 53) 253 888
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Corporate Social Responsibility

Corporate Social Responsibility

Shangri-La Chiang Mai is committed to serving as good stewards of the environment and the hotel mitigates impacts on the environment by ensuring that our day-to-day operations promote and implement responsible environmental practices and continuous improvement.
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Map & Directions

Map & Directions

The Shangri-La Chiang Mai, is only a 10-minute drive from Chiang Mai International Airport.
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Address

89/8 Chang Klan Road, Muang, Chiang Mai 50100 Thailand

Phone

(66 53) 253 888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: