About the Hotel
Your Shangri-La Story
Thai sanctuary
Ancient charm
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges, the Shangri-La Chiang Mai warmly welcomes you to the land of smiles.
Offering the only family friendly 5-star experience, inclusive of family concierge, kids club, while our vibrant dining scene, signature Chi Spa, and easy access to the Night Bazaar, Old City and transport for onward adventures, makes us the ideal destination for guests looking to indulge, discover and explore.
Explore Chiang Mai
Explore Chiang Mai
Walk, cycle or take a rickshaw down the small quiet lanes within the old town. You will be able to see the remnants of the old city wall. Whether you bargain your way to the best finds
in the famous Night Bazaar or hop on an elephant’s back, Chiang Mai will entice
you every time.
Learn MoreServices & Facilities
Services & Facilities
Whether you are here for business or pleasure, our dedicated and experienced team will attend to your every need with an extensive range of services, facilities and amenities designed to make your stay as comfortable and convenient as possible.
If you require any service not listed here, please contact us and we will assist in any way we can.
Facilities
24-hour Business Centre
Conference Facilities
Facilities for the Physically Challenged
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Services
Shoeshine Service
Express
Check-in and Check-out Services
House Doctor On-call
IT
Butler
Laundry & Valet Service
Postal / Courier
Service
Wireless Internet in Public Areas
Children
Babysitting / Child Care
Travel &
Transportation
Car Rental Service
Taxi and Limousine
Service
Travel Agency / Tour Desk
Shops
Florist
Foreign Exchange Counter
Gift Shop
Lobby Shop
Shopping Arcade
Food & Beverage
2 Restaurants & 1 Bar
Lobby Lounge
Business
Centre
The Business Centre at Shangri-La Chiang Mai, offers many
business amenities for the discerning executive traveller.
Business
amenities include:
3 meeting rooms
2 computer
workstations
Secretarial services
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
2025
5-Stars Rating STGs Star Certificate 30 January 2025 – 27 January 2027 (Sustainable Tourism Goals Star Certificate) by the Tourism Authority of Thailand
Chiang Mai Green Kitchen Certificate, 25 January 2025 by Chiang Mai University and Tourism Authority of Thailand
Five-star Hotel Standard certified 1 January 2025 - 31 December 2027 by Department of Tourism
Thailand MICE Venue Standard Certified (TMVS) 1 January 2025- 31 December 2027 by TCEB
2024
Healthy Products Services & Tourism 2024 award, by the Department of Health, Ministry of Public Health. 29 November 2024
Green Health Hotel Quality Awards 2024 certificate, by the Department of Health, Ministry of Public Health. 9 October 2024
Trip.Best Premium Hotel Award 2024, by Trip.com
China Kitchen Restaurant, TripAdvisor Travelers’ Choice Award, 25 September 2024
Kad Kafe Restaurant, TripAdvisor Travelers’ Choice Award, 25 September 2024
TripAdvisor Travelers’ Choice Award, 25 June 2024
Top Producing Hotel Award, May 2024 by Trip.com
China Kitchen Restaurant, selected in the MICHELIN Guide Thailand 2024
2023
Favorite Szechuan, Chiang Mai List of Favorite Restaurants 2023, by Ever Open Door
China Kitchen Restaurant, selected in the MICHELIN Guide Thailand 2023
TripAdvisor Travelers’ Choice Award, 2023
Chiang Mai Green Kitchen Certificate 2023 by Chiang Mai University and Tourism Authority of Thailand
2022
China Kitchen Restaurant, selected in the MICHELIN Guide Thailand 2022
TripAdvisor Travelers’ Choice Award, 2022
Agoda’s Customer Review Award, 2022 by Agoda.com
ASEAN MICE Venue Standard: Category Meeting Room Certified (AMVS) 2022-2024 by TCEB
Thailand MICE Venue Standard Certified (TMVS) 2022-2024 by TCEB
2021
Certificate of Excellence, TripAdvisor Travelers’ Choice Award, 2021
Five-star Hotel Standard certified 2021-2023 by Department of Tourism
Green Health Hotel Certified 2021-2023 by Department of Health
Michelin Plate Listed “China Kitchen” in The Michelin Guide Thailand 2021
The Safeguard Hygiene Excellence and Safety label by Bureau Veritas certification 2021
The Safety & Healthy Administration Extra Plus (SHA Extra +) certificate released by Tourism Authority of Thailand (TAT) 2021
2020
The Safeguard Hygiene Excellence and Safety Label by Bureau Veritas
The Safety & Healthy Administration (SHA) certification released by Tourism Authority of Thailand (TAT)
Certificate of Excellence, TripAdvisor Travelers’ Choice Awards, 2020
Thailand Tatler’s Best Restaurants 2020 (China Kitchen)
Michelin Plate Listed “China Kitchen” in The Michelin Guide Thailand 2020
2019
Five-star Hotel Standard certified 2019-2021 by Department of Tourism
Thailand MICE Venue Standard Certified (TMVS) 2019-2021 by TCEB
Most recommended award on Ctrip Hotel Guide 2019 by Trip.com
China Kitchen awarded “Popularity Restaurant 2019” in Meituan-Dazhong Dianping
Thailand Tatler’s Best Restaurants 2019 (China Kitchen) (April 2019)
Recommended on Holiday Check 2019 (April 2019)
Loved by guest, Most Wanted award 2019 by Hotel.com (July 2019)
2018
Winner of Now Travel Asia Awards 2018 for Asia’s Top Leisure Hotels, by readers of Now Travel Asia Magazine. (October 2018)
Loved by guest, Most Wanted award 2018 by Hotel.com (July 2018)
Voted the “Certificate of Excellence” by TripAdvisor 2018. (May 2018)
Recommended on HolidayCheck 2018 (April 2018)
Thailand Tatler’s Best Restaurants 2018 (China Kitchen) (18 Apr 2018)
2017
Chinese Preferred Hotel 2017, Ctrip.com
One of 2017 Asia’s Top Leisure Hotels, NOW Travel Asia Awards 2017 (Thailand)
2017 Exotiq Thailand Best of the Best Awards: Chiang Mai’s Best Hotel Restaurant – GOLD Award Winner: China Kitchen (6 Aug 2017)
2017 Exotiq Thailand Best of the Best Awards: Chiang Mai’s Best International Hotel – BRONZE Award Winner (6 Aug 2017)
“Certificate of Excellence,“ TripAdvisor, 2017 (21 June 2017)
Recommended on Holiday Check 2017
Thailand Tatler’s Best Restaurants 2017(China Kitchen) (12 Jan 2017)
2016
One of 2016 Asia’s Top Business Hotels, NOW Travel Asia Awards 2016 (Thailand)
A winner of the TripAdvisor Certificate of Excellence 2016
2016 People's Choice Awards Thailand Voted by Chinese Tourists (China Kitchen)
Thailand Tatler’s Best Restaurants 2016 (China Kitchen)
2015
2015 Now Travel Asia Awards Winner as 2015 Asia’s Top Family Hotels
Top Performance on Overall Revenue in Chiang Mai voted by Expedia, September 2015
Top 10 Best Restaurants - Shang Garden for 2015 The Best of Thailand Awards voted by Chinese Tourists, June 2015
Certificate of Excellence voted by TripAdvisor, 2015
2009 - 2014
Asia's Top 5 Family Hotels voted by Now Travel Asia Awards, December 2014
Best Partner for Overseas Hotel Business Hotel by Ctrip.com, 2013
Ranked 8th in Thailand in the 2013 Gold List by readers of Conde Nast Traveler (USA)
One of the top luxury hotels in Asia and in Thailand, TripAdvisor Travelers’ Choice Awards, 2012
A winner of the TripAdvisor Certificate of Excellence 2012
Top 100 Best Hotel in The World, Conde Nast Traveler, Readers' Choice Awards, 2012
One of the Gold List Properties in Asia, Australia and Pacific Nations, Conde Nast Traveller (USA), 2009
For more details or other press enquiries, please contact our Communications team:
[email protected]
Tel: (66 53) 253 888
Learn MoreSustainability
Sustainability
Shangri-La Chiang Mai is committed to serving as good stewards of the environment and the hotel mitigates impacts on the environment by ensuring that our day-to-day operations promote and implement responsible environmental practices and continuous improvement.
Learn MoreMap & Directions
Map & Directions
The Shangri-La Chiang Mai, is only a 10-minute drive from Chiang Mai International Airport.
Learn More