Discover everything you need to know about hosting meetings, conferences and special events at Shangri-La Toronto. Explore our FAQs for insights into our event spaces, culinary offerings and personalized services, and plan your next gathering with confidence.

Q1: What are the capacities for meetings and events at Shangri-La Toronto?

Shangri-La Toronto offers a collection of versatile meeting and event spaces, accommodating everything from intimate executive meetings to conferences, elegant receptions and gala celebrations.

Our Queen's Park Ballroom, the hotel's largest event space, accommodates:

- 350 guests for a cocktail reception
- 350 guests in theatre-style seating
- 252 guests for a banquet
- 201 guests in classroom-style seating

Additional venues include the Museum Room, accommodating up to 150 guests for a reception or theatre-style event, and the Outdoor Garden Terrace, accommodating up to 130 guests for a reception.

Our dedicated Events team can recommend the ideal venue and configuration based on your event requirements.



Q2: Can meeting rooms be combined or configured for different event formats?

Yes. Our Queen's Park Ballroom can be divided into two separate spaces, Queen's Park North and Queen's Park South, offering flexibility for events of different sizes.

Additional meeting rooms, including Museum, Rosedale, King and University, offer a range of configurations suitable for presentations, seminars, corporate gatherings and private celebrations.

Our Events team will work with you to determine the most suitable layout based on your guest count, event format and technical requirements.



Q3: What is included when booking a meeting or event space?

Our meeting and event arrangements can be tailored to suit your requirements, from intimate board meetings to larger conferences and celebrations.

Depending on your selected package and event requirements, arrangements may include room setup, catering, audiovisual equipment and additional event services.

Our Events team will provide a personalized proposal outlining the inclusions and any additional services or charges applicable to your event.



Q4: Can catering menus be customized for meetings and events?

Our culinary team offers a range of catering options designed to complement your event, from working breakfasts and business lunches to elegant plated dinners and cocktail receptions.

Menus can be tailored to your event format, guest preferences and dietary requirements, with our Events team assisting in creating a dining experience suited to your occasion.



Q5: Does Shangri-La Toronto offer audiovisual equipment and support for hybrid meetings?

Audiovisual and technical requirements can be discussed with our Events team during the planning process.

Whether your event calls for presentations, microphones, projection, video conferencing or more elaborate production requirements, our team can assist in coordinating appropriate solutions and technical support.

We recommend sharing your requirements in advance to ensure a seamless event experience.



Q6: Is Wi-Fi available in the meeting and event spaces?

Shangri-La Toronto offers wireless internet access in its public areas and connectivity services for business travellers.

For meetings and events requiring dedicated connectivity, high-bandwidth access or specific technical arrangements, please consult our Events team to confirm the most suitable solution for your programme.



Q7: Are there outdoor venues available for private events?

Yes. Our third-floor Outdoor Garden Terrace offers a distinctive setting for seasonal gatherings, cocktail receptions and private celebrations in the heart of downtown Toronto.

Accommodating up to 100 guests for a reception, the terrace provides an inviting outdoor setting for memorable social and corporate occasions.

Outdoor events are subject to seasonal availability, weather conditions and operational considerations. Our Events team can advise on suitable arrangements and contingency plans.



Q8: Does the hotel offer venues for private screenings, presentations or product launches?

Yes. Shangri-La Toronto features a dedicated Screening Room, ideal for private film screenings, presentations and intimate corporate gatherings.

The hotel's event-space specifications list a theatre-style capacity of 44 guests. Our additional function spaces offer flexible options for media events, product launches, presentations and networking receptions.

Our Events team can assist in identifying the most appropriate venue based on your event objectives and technical requirements.



Q9: Can Shangri-La Toronto accommodate corporate meetings with overnight guest rooms?

Yes. Shangri-La Toronto offers luxurious guest accommodations alongside its meeting and event facilities, making it a convenient destination for multi-day conferences, executive retreats and corporate gatherings.

Our team can assist with enquiries involving meeting spaces and guest accommodations, helping create a coordinated experience for your delegates.

Room blocks, group rates and additional arrangements are subject to availability and individual booking requirements.



Q10: Is parking available for event guests?

Yes. Shangri-La Toronto offers valet parking facilities for hotel guests and visitors, with additional charges applicable.

For meetings, conferences and private events, our Events team can advise on parking arrangements and any event-specific options available.



Q11: Is Shangri-La Toronto accessible for guests with mobility requirements?

Shangri-La Toronto is committed to providing accessible services and facilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Guests and event organizers are encouraged to share any specific accessibility requirements in advance, allowing our team to assist with suitable arrangements and ensure a comfortable experience.



Q12: Where is Shangri-La Toronto located, and how convenient is it for event attendees?

Shangri-La Toronto is centrally located at 188 University Avenue, in the heart of downtown Toronto.

The hotel is conveniently positioned near the city's Financial District, entertainment venues and cultural attractions, making it an ideal destination for corporate meetings, conferences and social celebrations.

Its central location offers convenient access to downtown businesses, dining, shopping and entertainment experiences.



Q13: Does Shangri-La Toronto offer dedicated event-planning assistance?

Yes. Our experienced Events team works closely with organizers to coordinate every detail of their meeting or celebration.

From venue selection and room configurations to catering arrangements and event logistics, our team provides personalized assistance to help deliver a seamless and memorable experience.



Q14: Can I earn Shangri-La Circle points when hosting an event?

Yes. Eligible meeting and event organizers can enjoy rewards through Shangri-La Circle Event Rewards.

The programme recognizes qualifying events, allowing organizers to earn points and access applicable membership benefits.

For further details on eligibility and earning opportunities, please visit Shangri-La Meetings & Events.




Q15: How can I request a proposal or arrange a site visit?

Our Events team would be delighted to assist in planning your next meeting, conference or special celebration at Shangri-La Toronto.

To enquire about availability, event packages or to arrange a personalized site visit, please contact the hotel or submit a Request for Proposal through our website.

Shangri-La Toronto
188 University Avenue, Toronto, Ontario M5H 0A3, Canada
Telephone: +1 647 788 8888
Email: [email protected]


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