Services & Facilities
Catering to Your Every Need

At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. Our dedicated and experienced staff caters to all your needs with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.


  • 24/7 Business Centre
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Internet Access Centre
  • Non-smoking Rooms
  • Valet Parking Facilities (chargeable)
  • Safe Deposit Box
  • 24-hour Room Service
  • Butler Service in Suites
  • Shoeshine Service
  • Express Check-in and Check-out
  • House Doctor on Call
  • IT Butler
  • Laundry & Valet Service
  • Postal / Courier Service
  • Pets welcome for an additional fee
  • Wireless Internet in Public Areas
  • Babysitting / Child Care
Travel & Transportation
  • House Car Service
  • Car Rental Service
  • City Shuttle Service
  • Taxi and Limousine Service
Food & Beverage
  • Lobby Lounge
  • Bar

Business Centre Facilities

  • Meeting Room/Boardroom Rental

Business Centre Services

  • Binding
  • Computer & Internet Use
  • Printing Services
  • Photocopying Services
  • Scanning



Accessibility In accordance with the Accessibility of Ontarians with Disabilities Act (AODA), Shangri-La Toronto, is committed to providing accessible goods and services in a manner that respects the dignity and independence of people with disabilities. The hotel seeks to uphold this commitment by preventing and removing barriers to accessibility, and meeting the accessibility requirements under the AODA. 

AODA - Accessibility Standards for Customer Service 

AODA - Integrated Accessibility Standards and Multi-Year Plan 


188 University Avenue, Toronto, Ontario M5H 0A3 Canada


(1 647) 788 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: