For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities available to ensure your comfort and convenience throughout the stay. If you require any service not listed here, please contact us and we will assist in any way we can. Facilities  WiFi Internet Access Conference Facilities Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Services  Butler Service in Suites (upon request) Shoeshine Service Laundry & Valet Service Postal / Courier Service Children  Babysitting / Child Care  Travel & Transportation  Airport Transfer Car Rental Service Taxi & Limousine Service Tickets Booking Service Food & Beverages  Room Service 3 Restaurants and 1 Bar Delicatessen Lobby Lounge Business amenities include: Facilities  Conference Call Meeting Rooms / Boardrooms Services  Wireless Internet Service Courier Services Printing Services Photocopying Services Scanning Equipment  Audiovisual Equipment Computers with Broadband Access Photocopier Printers  

Shangri-La Suzhou's Hearing the World campaign, started in 2014, partners with Suzhou’s Jia Yue Rehabilitation Centre to aid hearing-impaired kids. Activities help them hear, and sponsorships cover cochlear implants for those who can't afford it, enabling them to attend regular schools.

Shangri-La Suzhou is about 50 minutes drive from Sunan Shuofang International Airport, about 1.5 hours drive from Shanghai Hongqiao International Airport and about 2.5 hours from Shanghai Pudong International Airport. It is within walking distance from neighboring shopping center and Metro Line 3.