About the Hotel

Your Shangri-La Story

A glorious sanctuary emerges

beneath the garden silhouettes

Services & Facilities

 Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can. Facilities WiFi Internet Access Conference FacilitiesFacilities for the Physically ChallengedNon-smoking RoomsParking FacilitiesSafe Deposit Box Services Butler Service in Suites (upon request)Shoeshine ServiceLaundry & Valet ServicePostal / Courier Service Children Babysitting / Child Care  Travel & Transportation Airport TransferCar Rental ServiceTaxi & Limousine ServiceTickets Booking Service Food & Beverages 24-hour Room Service3 Restaurants and 1 BarDelicatessenLobby Lounge Business amenities include:Facilities Conference CallMeeting Rooms / Boardrooms Services Wireless Internet ServiceCourier ServicesPrinting ServicesPhotocopying ServicesScanning Equipment Audiovisual EquipmentComputers with Broadband AccessPhotocopierPrinters  
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Map & Directions

 Map & Directions

Map & Directions

Shangri-La Suzhou is about 50 minutes drive from Sunan Shuofang International Airport, about 1.5-hour drive from Shanghai Hongqiao International Airport and about 2.5 hours from Shanghai Pudong International Airport. It's about 3 hours from Nanjing Lukou International Airport, and about 3.5 hours from Hanghzou Xiaoshan International Airport.
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Awards

Awards

Awards

We are honoured to receive recognition for our Asian hospitality. Here is a list of our recent awards: 2021 Swift Recovery Mark Award-May Holiday, Ctrip 2021 Best Western Restaurant of China Hotel, China Hotel Starlight Awards 2020 Most Popular Hotel, Ctrip 2020 Travelers' Choice Winner, TripAdvisor 2020 Must Stay Hotel in Suzhou, Meituan - Dianping 2020 Quality Service Hotel of the Year in Greater China, Platinum Traveller 2020 Most Preferred Hotels for Business Travelers of China, China Hotel Starlight Awards 2020 Best Business Hotel, Meituan Hotel 2020 Preferential Landmark Hotel, Fashion Night 2020 The Business Hotel of the Year, New Media and Hotel Awards by HUIJI For more details or other press enquiries, please contact our Director of Communications: Ms. Jenny Jin jenny.jin@shangri-la.com Tel: (86 512)6808 0168
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Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility

Shangri-La Suzhou’s Hearing the World campaign was launched in 2014 as part of the Embrace project. Together with its partner – Suzhou’s Jia Yue Rehabilitation Centre - the hotel helps children with hearing disabilities hear the world through various activities and sponsors those that require an operation (cochlear implant) but do not have the necessary funds to pay for it, allowing them to hear well enough to attend a normal school.
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Explore Suzhou

Explore Suzhou

Explore Suzhou

Suzhou is widely-regarded as one of China’s beautiful cities. It is especially known for its classical gardens and silk textiles. Suzhou’s gardens are look upon as works of art – a sublime fusion of poetry and nature designed to instil a sense of peace and tranquillity.
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Address

168 Ta Yuan Road, Suzhou New District, Jiangsu Province 215011 China

Phone

(86 512) 6808 0168

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: