Our dedicated service team caters to guests with an extensive range of services and facilities. The hotel provides seamless, end-to-end service, from arranging airport transfers to express check-in, as well as dedicated butler service for suites. Horizon Club guests have access to enhanced personalized services, supported by a dedicated Club Concierge, along with exclusive use of the Horizon Club Lounge. All guests may avail of laundry and valet services, as well as secure on-site covered parking. Should you require any service not listed here, please contact us. Facilities Shoeshine serviceConference facilitiesExpress check-in and check-outFacilities for the Physically ChallengedIT butlerLaundry and valet serviceNon-smoking roomsParking facilitiesPostal/courier serviceSafe deposit boxWireless Internet in public areas Children Babysitting / child care Travel & Transportation Airport butler serviceTaxi and limousine service Shops Foreign exchange counter Food & Beverage 24-hour room serviceLobby Lounge

Shangri-La Group operates in world's pristine locales, partnering with local communities to drive economic growth while creating lasting value. Our sustainability focuses on 5 pillars: community, environment, staff development, ethical sourcing & safety across global operations.