Explore Surabaya the way you want to
Several options for getting around Surabaya exist. These include taxis, public transit, becak, and ojek.
Car Hire

Shangri-La Surabaya also provides a Camry for rental with personal drivers, starting from IDR 850,000 for the first 3 hours.

For more information, please contact our concierge staff.


One of the easy and convenient ways of getting around Surabaya is to take a taxi.

Do not allow informal agents on the street to arrange or find transportation for you, as they will expect to be paid by both you and the driver.

When possible, call for a cab beforehand or check with our hotel staff. They will be happy to help you hire a driver.


A becak is a tricycle pedalled by a driver who sits behind the passenger.

Becaks are mainly found in cities and towns on Java and have been in existence for many decades.

Public Transit

Bus Kota & Angkot 

These vehicles are used on tours between the city and suburbs, and can seat up to 10 passengers per vehicle.

Fares are metered, based on the distance travelled. To arrange a trip for your family or group, please speak to our hotel staff.


JL. May. Jend. Sungkono 120, Surabaya 60256 Indonesia


(62 31) 6003 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: