About the Hotel
Your Shangri-La Story
A sanctuary arises
where the city disappears
Nestled within 15 acres of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles. Escape to the only hotel sanctuary in the city with lush, open gardens, unparalleled culinary experiences and family facilities, topped with luxurious pampering and 3 distinct wings to suit every indulgence.
Explore Singapore
Explore Singapore
Make the most of your time exploring the very best of Singapore, from iconic landmarks to off-the-beaten track secrets. Our ideal location in the heart of the city, right next to bustling Orchard Road, makes it easy to discover some of the city’s greatest attractions and shopping malls.
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, our dedicated and experienced team caters to every guest's need with a comprehensive selection of services and amenities. From state-of-the-art conference facilities to complimentary shuttle buses, and an array of leisure activities and more, we have everything you need to enhance your stay.
If you are driving to the hotel, and you or your passenger requires wheelchair assistance, we recommend using the designated handicapped parking lots conveniently located at the driveway near the Tower Wing lobby and Ballroom entrance. Wheelchair-accessible guestrooms are also available and can be arranged upon request.
Facilities
Wi-Fi and broadband Internet access
Business Centre
Horizon Club Lounge
Facilities for the Physically Handicapped
Parking Facilities
In-Room Safety Deposit Box
TV Channel
Butler Service in Suites (Valley Wing)
Postal / Courier Service
Express Check-in and Check-out
Laundry and Valet Service
Chi, The Spa
Health Club
Outdoor Swimming Pool
Wheelchair-accessible Guestrooms Available
Children
Babysitting / Child Care
A dedicated children play space - buds by Shangri-La
In-Room Kids Menu
Travel & Transportation
Airport Transfer with meet-and-greet service at the aerobridge
Taxi and Limousine Service
Food & Beverage
24-hour In-Room Dining
The Line
Origin Grill
Origin Bar
Shang Palace
Waterfall Ristorante Italiano
The Lobby Lounge
The Rose Veranda
Grab-and-Go: Shophouse by Shangri-La
In-Room Mini Bar
Business Centre
The Business Centre at Shangri-La Singapore, offers many business amenities for the discerning executive traveller.
Business amenities include:
Printing Service
Printing of Business Cards and other Stationery
Other Services
Foreign Exchange Kiosk
Hair / Beauty Salon
Learn MoreAwards
Awards
We are honoured to receive worldwide recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
Expat Living Readers' Choice Awards 2026 - Best Massage Treatments, Chi the Spa
Expat Living Readers' Choice Awards 2026 - Best Indoor Activity for Kids, buds by Shangri-La
Tatler Best Awards 2025 - Best 100 Hotels in Asia, Shangri-La Singapore
Tatler Best Awards 2025 - Best 100 Bars in Asia, Origin Bar
Singapore Hotel Sustainability Award 2025 - Shangri-La Singapore
Little Steps Family Travel Awards 2025/2026 - Best Kids Playroom Asia, buds by Shangri-La
Wine Spectator's Restaurant Awards 2025, Award of Excellence (One Glasses) - Shang Palace
Wine Spectator's Restaurant Awards 2025, Award of Excellence (Two Glasses) - Origin Grill
Wine Spectator's Restaurant Awards 2024, Award of Excellence (One Glass) - Shang Palace
Wine Spectator's Restaurant Awards 2024, Award of Excellence (Two Glasses) - Origin Grill
Singapore MICE Awards 2024, Best Hotel Venue — Shangri-La Singapore
Honeycombers Singapore Love For Local Awards 2024 – Best Buffet in Singapore
HoneyKids Asia Love For Local Awards 2024 - Best Hotel Brunch for Families
HoneyKids Asia Love For Local Awards 2024 - Best Kids’ Party Venue
Singapore MICE Awards 2024, Best Hotel Venue — Shangri-La Singapore
Asia’s 50 Best Bars 2024 — #32, Origin Bar
Cvent Top 50 Meeting Hotels in Asia-Pacific 2024 - #2 — Shangri-La Singapore
Travel + Leisure 2024 T+L 500 List — Shangri-La Singapore
TripAdvisor Travellers' Choice Awards, Best of the Best 2024 — Shangri-La Singapore
TripAdvisor Travellers' Choice Awards 2024 — Shangri-La Singapore
The Straits Times, Singapore's Best Employers 2024 — Shangri-La Singapore
DestinAsian Readers' Choice Awards 2024 - Top 10 Best Hotels & Resorts in Singapore, Shangri-La Singapore
Expat Living Readers’ Choice Awards 2024 - Best Hotel For Family Staycation: Silver - Shangri-La Singapore
Expat Living Readers’ Choice Awards 2024 - Best Afternoon Tea: Finalist - The Rose Veranda
The Pinnacle Guide 2024 – 2 PINs, Origin Bar
Travel + Leisure Luxury Awards Asia Pacific 2024 – Best Hotel in Singapore, Top 10, Shangri-La Singapore
Tales Spirited Awards 2024, Tales of the Cocktail Foundation - Origin Bar - World’s Best Spirits Selection - Origin Bar
Koo Sok Hoon, Director of Marketing
Tel: (65) 6213 4811
E-mail: [email protected]
Learn MoreSustainability
Sustainability
Shangri-La Singapore, our first hotel, is a lush urban oasis in the heart of the city. It is renowned for its tropical sanctuary, culinary expertise and exceptional service, all thoughtfully connected to Singapore’s multicultural identity. For more than 50 years, this beloved hotel has gracefully balanced modernity and tradition while caring for its community and environment.
The hotel proudly supports children and elderly people in the local neighbourhood and follows robust environmental and safety standards. Its commitment to sustainability is recognised through certifications including ISO 14001, ISO 45001, the Singapore Building and Construction Authority (BCA) Green Mark, and, most recently, certification from the Global Sustainable Tourism Council (GSTC).
Learn MoreMap & Directions
Map & Directions
Complimentary shuttle service is available daily at 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm, 6pm, 7pm and 8pm. The shuttle service will travel from Shangri-La Apartments, Shangri-La Singapore, ION Orchard to Takashimaya drop-off point, back to Shangri-La Apartments and Shangri-La Singapore.
To enhance your stay, we are pleased to introduce a dedicated shuttle to The Palawan @ Sentosa, offering guests an easy and comfortable journey to one of Singapore’s most exciting family destinations. The shuttle departs from the Tower Wing Lobby Entrance at 9.33am and 1.33pm daily.
Kindly speak to our Concierge associates should you require further assistance.
Learn More