About the Hotel
Your Shangri-La Story
A sanctuary arises
where the city disappears
Nestled within 15 acres of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles. Escape to the only hotel sanctuary in the city with lush, open gardens, unparalleled culinary experiences and family facilities, topped with luxurious pampering and 3 distinct wings to suit every indulgence.
Explore Singapore
Explore Singapore
Make the most of your time exploring the very best of Singapore, from iconic landmarks to off-the-beaten track secrets. Our ideal location in the heart of the city, right next to bustling Orchard Road, makes it easy to discover some of the city’s greatest attractions and shopping malls.
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, an extensive range of services and facilities are available to ensure your comfort and convenience throughout the stay.
If you require any service not listed here, please contact us and we will assist in any way we can.
Facilities
Wi-Fi and broadband Internet access
Business Centre
Horizon Club Lounge
Facilities for the Physically Handicapped
Parking Facilities
In-Room Safety Deposit Box
TV Channel
Butler Service in Suites (Valley Wing)
Postal / Courier Service
Express Check-in and Check-out
Laundry and Valet Service
Chi, The Spa
Health Club
Outdoor Swimming Pool
Children
Babysitting / Child Care
A dedicated children play space - buds by Shangri-La
In-Room Kids Menu
Travel & Transportation
Airport Transfer with meet-and-greet service at the aerobridge
Taxi and Limousine Service
Food & Beverage
24-hour In-Room Dining
7 Restaurants and 1 Bar
Grab-and-Go: Shophouse by Shangri-La
In-Room Mini Bar
Business Centre
The Business Centre at Shangri-La Hotel, Singapore, offers many business amenities for the discerning executive traveller.
Business amenities include:
Local and Worldwide Courier Services
Workstations
Laptops
Meeting Rooms
Printing Service
Printing of Business Cards and other Stationery
Other Services
Foreign Exchange Kiosk
Hair / Beauty Salon
Learn MoreMap & Directions
Map & Directions
Complimentary shuttle service is available daily at 11am, 12pm, 1pm and 2pm. The shuttle service will travel from Shangri-La Apartments, Shangri-La Singapore, Wisma Atria taxi stand to Takashimaya drop-off point, back to Shangri-La Apartments and Shangri-La Singapore.
Kindly speak to our Concierge associates should you require further assistance.
Learn MoreAwards
Awards
We are honoured to receive worldwide recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
DestinAsian Reader’s Choice Awards 2023 – Top 10 Best Hotels & Resorts in Singapore, Shangri-La Singapore
Conde Nast Traveler Readers' Choice Awards 2022 - #5 Best Hotel in Singapore, Shangri-La Singapore
Travel + Leisure World's Best Awards 2022, #1 Best City Hotel, Singapore, Shangri-La Singapore
Travel + Leisure World's Best Awards 2022, #5 Best City Hotels in Asia
Travel + Leisure World's Best Awards 2022, #77 out of 100 Best Hotels in the World.
TTG Travel Awards 2022 – Best Luxury Hotel in Singapore, Shangri-La Singapore
CNBC's Best Hotels for Business Travelers 2022 - #4 Best Hotel in Singapore, Shangri-La Singapore
Wine Spectator's Restaurant Awards 2022, Shang Palace, Award of Excellence (One Glass)
Wine Spectator's Restaurant Awards 2022, Origin Grill, Best of Award of Excellence (Two Glasses)
Asia’s 50 Best Bars - #66, Origin Bar
Singapore Tourism Awards 2022 – Best Customer Service Excellence Award, Hotel Category, Rajkumar Rajagopal, Chef Concierge
ASEAN Green Hotel Award Certificate 2022, Shangri-La Singapore
TripAdvisor Travellers' Choice Awards, Best of the Best 2022, Shangri-La Singapore
Forbes Travel Guide 2022, 4-star rating, Shangri-La Singapore
SG SafeEvent Certification by Singapore Association of Convention & Exhibition Organisers & Suppliers, Shangri-La Singapore
The Straits Times - Singapore’s Best Customer Service 2022/23, Shangri-La Apartments
HoneyKids Asia Readers' Choice Awards 2022 - Best Hotel Brunch for Families, Gold Winner, The Line
HoneyKids Asia Readers' Choice Awards 2022 - Best Hotel For A Family Staycation, Gold Winner, Shangri-La Singapore
L'Officiel Singapore Spa Awards 2022: Best Body Treatments - Best Signature Hot Stone Massage - Chi, The Spa Healing Himalayan Hot Salt Stone Massage
Michelin Guide 2022 - 1 Star Michelin - Shang Palace
Parents World 2022/2023 - Best in Most Interactive Children’s Play Space – buds by Shangri-La
Parents World 2022/2023 - Best in Outdoor Water Playground – Splash
DestinAsian Reader’s Choice Awards 2022 – Best Hotels & Resorts, Bronze – Shangri-La Singapore
Booking.com Traveller Review Awards 2022 - Shangri-La Singapore
Expat Living Readers’ Choice Awards 2022 - Best Hotel for Romantic Staycation, Silver – Shangri-La Singapore
Expat Living Readers’ Choice Awards 2022 - Best Body Massage & Spa Treatments, Silver - Chi, The Spa
Expat Living Readers’ Choice Awards 2022 - Best Romantic Dining, Bronze – Origin Grill & Bar
Holidays with Kids Readers’ Choice Awards 2021 – Singapore’s Best Family Resort – Shangri-La Singapore
Tatler Singapore’s Best of Singapore 2021 - Best Staycations (Family) – Shangri-La Singapore
The Stella Awards 2021 Silver Medal - Best On-Site Support Staff, International and US Territories – Shangri-La Singapore
Business Traveller Asia-Pacific Awards 2021 - Best Business Hotel in Singapore – Shangri-La Singapore
Michelin Guide 2021 - 1 Star Michelin - Shang Palace
Travel & Leisure 500 – Top 500 Hotels in the World 2021 – Shangri-La Singapore
Expat Living Readers’ Choice Awards 2021 - Best Body Massage & Spa Treatments, Silver - Chi, The Spa
House of Stars Awards in Singapore Top Restaurant Guide 2020/2021 – Origin Grill
2021 Certified Traveller Made 1st Grand Hotel Champion – Shangri-La Singapore
2021 Singapore National Trade Union Congress May Day Awards - Plaque of Commendation, Gold – Shangri-La Singapore
2021 TripAdvisor Traveler’s Choice Best of the Best, Singapore – Shangri-La Singapore
Harpers BAZAAR Spa Awards 2021 - Best Deep Tissue Massage – Chi, The Spa
Conde Nast Traveler 2020 Readers’ Choice Awards - #4 in Singapore
Business Traveller Awards 2020 – Best Business Hotel, Asia Pacific Region
Business Traveller Awards 2020 – Best Business Hotel, Singapore
M&C Asia, Stella Award 2020 - Best F&B in the International Category (Silver Award)
M&C Asia, Stella Award 2020 - Best Hotel Event Space in the International Category (Silver Award)
M&C Asia, Stella Award 2020 – Best Hotel Chain (Gold Award)
Wine Spectator 2020 Best of Award of Excellence – Origin Grill
Wine Spectator 2020 Best of Award of Excellence – Shang Palace
Ospitalita Italiana - Waterfall Ristorante Italiana - Italian Hospitality Seal in 2020 for Italian Restaurants around the World
TripAdvisor Traveller’s Choice Awards 2020 - Best Hotel in Singapore (#3)
TripAdvisor Traveller’s Choice Awards 2020 - Hotel with Best Service (#1)
TripAdvisor Traveller’s Choice Awards 2020 - Top 10 Luxury Hotel in Singapore (#1)
Travel + Leisure: The World's Best Hotels in Singapore 2020 #3
Learn MoreCorporate Social Responsibility
Corporate Social Responsibility
At Shangri-La Singapore, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment and biodiversity, employee development, sustainable supply chain, and health and safety.
Learn More