About the Hotel

Your Shangri-La Story

A sanctuary arises

where the city disappears

Nestled within 15 acres of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles. Escape to the only hotel sanctuary in the city with lush, open gardens, unparalleled culinary experiences and family facilities, topped with luxurious pampering and 3 distinct wings to suit every indulgence.

Explore Singapore

Make the most of your time exploring the very best of Singapore, from iconic landmarks to off-the-beaten track secrets. Our ideal location in the heart of the city, right next to bustling Orchard Road, makes it easy to discover some of the city’s greatest attractions and shopping malls.

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Services & Facilities

For business or leisure, an extensive range of services and facilities are available to ensure your comfort and convenience throughout the stay. If you require any service not listed here, please contact us and we will assist in any way we can. Facilities Wi-Fi and broadband Internet access Business Centre Horizon Club Lounge Facilities for the Physically Handicapped Parking Facilities In-Room Safety Deposit Box TV Channel Butler Service in Suites (Valley Wing) Postal / Courier Service Express Check-in and Check-out Laundry and Valet Service Chi, The Spa Health Club Outdoor Swimming Pool Children Babysitting / Child Care A dedicated children play space - buds by Shangri-La In-Room Kids Menu Travel & Transportation Airport Transfer with meet-and-greet service at the aerobridge Taxi and Limousine Service Food & Beverage 24-hour In-Room Dining 7 Restaurants and 1 Bar Grab-and-Go: Shophouse by Shangri-La In-Room Mini Bar Business Centre The Business Centre at Shangri-La Hotel, Singapore, offers many business amenities for the discerning executive traveller. Business amenities include: Local and Worldwide Courier Services Workstations Laptops Meeting Rooms Printing Service Printing of Business Cards and other Stationery Other Services Foreign Exchange Kiosk Hair / Beauty Salon

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Awards

We are honoured to receive worldwide recognition for our legendary Asian hospitality. Here is a list of our recent awards: Business Traveller Asia-Pacific Awards 2023 - #1 Best Business Hotel in Singapore — Shangri-La Singapore Business Traveller Asia-Pacific Awards 2023 - #3 Best Business Hotel in Asia Pacific — Shangri-La Singapore Conde Nast Traveler Readers' Choice Awards 2023 - #3 Hotel in Asia, Singapore — Shangri-La Singapore Travel Weekly Asia Readers’ Choice Awards 2023 - Best Hotel, Asia Pacific — Shangri-La Singapore TripAdvisor Travellers' Choice Awards 2023 — Shang Palace TripAdvisor Travellers' Choice Awards 2023 — The Line TripAdvisor Travellers' Choice Awards 2023 — Waterfall Ristorante Italiano Holidays with Kids Readers’ Choice Awards 2022/23 - Singapore’s Best Family Hotels & Resorts — Shangri-La Singapore The Straits Times, #1 Best Customer Service Provider in Singapore — Shangri-La Singapore HoneyKids Asia Love Local Awards 2023 - Best Hotel Brunch for Families, Gold Winner — The Line HoneyCombers Love Local Awards 2023 - Best Hotel Bar in Singapore, Honeycombers Choice Winner — Origin Bar Travel + Leisure World's Best Awards 2023, #2 Favorite Hotels in Singapore — Shangri-La Singapore Travel + Leisure World's Best Awards 2023, #10 Favorite City Hotels in Asia — Shangri-La Singapore Asia’s 50 Best Bars 2023 — #95, Origin Bar Wine Spectator's Restaurant Awards 2023 — Shang Palace, Award of Excellence (Two Glasses) Wine Spectator's Restaurant Awards 2023 — Origin Grill, Best of Award of Excellence (Two Glasses) Singapore Tourism Awards 2023 - Best Customer Service Excellence Award, Hotel Category — Swaran Muru, Guest Relations Manager Tales Spirited Awards 2023 - 2023 Spirited Awards World's Best Spirits Selection - Top 10 Nominees — Origin Bar Expat Living Readers' Choice Awards 2023 - Best Hotel for a Family Staycation in Singapore, Gold — Shangri-La Singapore Expat Living Readers' Choice Awards 2023 - Best Hotel for Business in Singapore, Gold — Shangri-La Singapore Expat Living Readers' Choice Awards 2023 - Best Serviced Apartments, Gold — Shangri-La Apartments, Singapore Expat Living Readers' Choice Awards 2023 - Best Body Massage and Spa Treatments, Silver — Chi, Tha Spa Expat Living Readers' Choice Awards 2023 - Best Indoor Activity for Kids, Bronze — buds by Shangri-La Expat Living Readers' Choice Awards 2023 - Best Casual Dining with a Group of Friends, Bronze — Waterfall Ristorante Expat Living Readers' Choice Awards 2023 - Best Hotel for a Romantic Staycation in Singapore, Finalist — Shangri-La Singapore Expat Living Readers' Choice Awards 2023 - Best Outdoor Activity for Kids, Finalist — Splash Expat Living Readers' Choice Awards 2023 - Best Family-Friendly Restaurant, Finalist — The Line Restaurant Expat Living Readers' Choice Awards 2023 - Best Afternoon Tea, Finalist — The Rose Veranda DestinAsian Readers' Choice Awards 2023 - Top 10 Best Hotels & Resorts in Singapore, Shangri-La Singapore Conde Nast Traveler Readers' Choice Awards 2022 - #5 Best Hotel in Singapore, Shangri-La Singapore Travel + Leisure World's Best Awards 2022, #1 Best City Hotel, Singapore — Shangri-La Singapore Travel + Leisure World's Best Awards 2022, #5 Best City Hotels in Asia — Shangri-La Singapore Travel + Leisure World's Best Awards 2022, #77 out of 100 Best Hotels in the World — Shangri-La Singapore TTG Travel Awards 2022 - Best Luxury Hotel in Singapore — Shangri-La Singapore CNBC's Best Hotels for Business Travelers 2022 - #4 Best Hotel in Singapore — Shangri-La Singapore Wine Spectator's Restaurant Awards 2022 — Shang Palace, Award of Excellence (One Glass) Wine Spectator's Restaurant Awards 2022 — Origin Grill, Best of Award of Excellence (Two Glasses) Asia’s 50 Best Bars 2022 — #66, Origin Bar Singapore Tourism Awards 2022 - Best Customer Service Excellence Award, Hotel Category — Rajkumar Rajagopal, Chef Concierge ASEAN Green Hotel Award Certificate 2022 — Shangri-La Singapore TripAdvisor Travellers' Choice Awards, Best of the Best 2022 — Shangri-La Singapore Forbes Travel Guide 2022, 4-star rating — Shangri-La Singapore SG SafeEvent Certification by Singapore Association of Convention & Exhibition Organisers & Suppliers — Shangri-La Singapore The Straits Times - Singapore’s Best Customer Service 2022/23 — Shangri-La Apartments HoneyKids Asia Readers' Choice Awards 2022 - Best Hotel Brunch for Families, Gold Winner — The Line HoneyKids Asia Readers' Choice Awards 2022 - Best Hotel For A Family Staycation, Gold Winner — Shangri-La Singapore L'Officiel Singapore Spa Awards 2022: Best Body Treatments - Best Signature Hot Stone Massage — Chi, The Spa Healing Himalayan Hot Salt Stone Massage Michelin Guide 2022 - 1 Star Michelin — Shang Palace Parents World 2022/2023 - Best in Most Interactive Children’s Play Space — buds by Shangri-La Parents World 2022/2023 - Best in Outdoor Water Playground — Splash DestinAsian Readers’ Choice Awards 2022 - Best Hotels & Resorts, Bronze — Shangri-La Singapore Booking.com Traveller Review Awards 2022 - Shangri-La Singapore Expat Living Readers’ Choice Awards 2022 - Best Hotel for Romantic Staycation, Silver - Shangri-La Singapore Expat Living Readers’ Choice Awards 2022 - Best Body Massage & Spa Treatments, Silver - Chi, The Spa Expat Living Readers’ Choice Awards 2022 - Best Romantic Dining, Bronze - Origin Grill & Bar Holidays with Kids Readers’ Choice Awards 2021 - Singapore’s Best Family Resort - Shangri-La Singapore Tatler Singapore’s Best of Singapore 2021 - Best Staycations (Family) - Shangri-La Singapore The Stella Awards 2021 Silver Medal - Best On-Site Support Staff, International and US Territories - Shangri-La Singapore Business Traveller Asia-Pacific Awards 2021 - Best Business Hotel in Singapore - Shangri-La Singapore Michelin Guide 2021 - 1 Star Michelin - Shang Palace Travel & Leisure 500 - Top 500 Hotels in the World 2021 - Shangri-La Singapore Expat Living Readers’ Choice Awards 2021 - Best Body Massage & Spa Treatments, Silver - Chi, The Spa House of Stars Awards in Singapore Top Restaurant Guide 2020/2021 - Origin Grill 2021 Certified Traveller Made 1st Grand Hotel Champion - Shangri-La Singapore 2021 Singapore National Trade Union Congress May Day Awards - Plaque of Commendation, Gold - Shangri-La Singapore 2021 TripAdvisor Traveler’s Choice Best of the Best, Singapore - Shangri-La Singapore Harpers BAZAAR Spa Awards 2021 - Best Deep Tissue Massage - Chi, The Spa Phyllis Goh Director, Marketing E. [email protected] T. (65) 6213 4811

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Corporate Social Responsibility

At Shangri-La Singapore, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment and biodiversity, employee development, sustainable supply chain, and health and safety.

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Map & Directions

Complimentary shuttle service is available daily at 11am, 12pm, 1pm, 2pm, 3pm and 4pm. The shuttle service will travel from Shangri-La Apartments, Shangri-La Singapore, Wisma Atria taxi stand to Takashimaya drop-off point, back to Shangri-La Apartments and Shangri-La Singapore. Kindly speak to our Concierge associates should you require further assistance.

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