About the Hotel
Your Shangri-La Story
An enthralling haven
within a bustling city
Shangri-La, Shenzhen is located in a prime transportation location, just steps away from Shenzhen Railway Station and Luohu Port. Within walking distance of Metro Lines 1 and 9, guests can quickly connect to Futian and Nanshan, making it easy to explore the charming city. The Shang Palace, Coffee Garden and the 360° Bar, Restaurant and Lounge offer a wide range of culinary delights.
Services & Facilities

Services & Facilities
For business or leisure, an extensive range of services and facilities are available to ensure your comfort and convenience throughout the stay.
If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.
Facilities
Conference Facilities
Facilities for the Physically Challenged
Non-smoking Rooms
Parking Facilities
Wired Internet & Wi-Fi access in rooms and public areas
Services
Shoeshine Service
Laundry & Valet Service
Photocopying Service
Postal / Courier Service
Travel & Transportation
Airport Transfer
Taxi & Limousine Service
Food & Beverages
Room Service
4 Restaurants & 1 Bar
Lobby Lounge
Conveniences
Banking Services
ATM
Self-service Foreign Currency Exchange Machine
Family
Cot
Children slippers
Children Bathrobe
Outdoor children playground
Kids themed room set up
Learn MoreAwards

Awards
We are honored to receive worldwide recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
"Annual Popular Hotel Award", 2024, by Trip.com Group
"Excellent Business Travel Hotel of the Year",2024, by Meituan
“The Best Convention Hotel of Asia Pacific Hospitality Industry", by Asia Pacific Hospitality Industry Awarding Ceremony
“TripAdvisor Traveler’s Choice 2024”
“Best City Brand Hotel , 2024 by Metropolian”
“The Best City Landmark Hote, 2024 by Best Hotel Award”
“Best Luxury Landmark Hotel , by Hotel Fashion List”
“Annual Best Hotel Chinese Restaurant - Shang Palace, 2024, by Life Element”
"Best Chinese Restaurant - Shang Palace, 2024, by Enjoyable"
For more details or other press enquiries, please contact our Director of Communications.
Anna Hu
[email protected]
Tel: (86 755) 8828 4088
Learn MoreCorporate Social Responsibility

Corporate Social Responsibility
At Shangri-La,Shenzhen, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment, employee development, sustainable supply chain, and health and safety.
Learn MoreExplore Shenzhen

Explore Shenzhen
Shangri-La, Shenzhen, is located in Luohu’s central district, a short walk from shopping centres, entertainment venues, and parks. Guests relish convenient proximity to iconic landmarks that encapsulate the vibrant essence of the city.
Learn MoreMap & Directions

Map & Directions
Shangri-La Shenzhen, is a 45-minute drive from Shenzhen Baoan International Airport.
Learn More