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About the Hotel

Your Shangri-La Story

An enthralling haven

within a bustling city

Shangri-La, Shenzhen is located in a prime transportation location, just steps away from Shenzhen Railway Station and Luohu Port. Within walking distance of Metro Lines 1 and 9, guests can quickly connect to Futian and Nanshan, making it easy to explore the charming city. The Shang Palace, Coffee Garden and the 360° Bar, Restaurant and Lounge offer a wide range of culinary delights.

Services & Facilities

Services & Facilities

For business or leisure, an extensive range of services and facilities are available to ensure your comfort and convenience throughout the stay. If you require any service not listed here, please contact us and we will do our very best to assist in any way we can. Facilities Conference Facilities Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Wired Internet & Wi-Fi access in rooms and public areas  Services Shoeshine Service Laundry & Valet Service Photocopying Service Postal / Courier Service Travel & Transportation Airport Transfer Taxi & Limousine Service Food & Beverages Room Service 4 Restaurants & 1 Bar Lobby Lounge Conveniences Banking Services ATM Self-service Foreign Currency Exchange Machine Family Cot Children slippers Children Bathrobe Outdoor children playground Kids themed room set up
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Awards

Awards

We are honored to receive worldwide recognition for our legendary Asian hospitality. Here is a list of our recent awards: "Annual Popular Hotel Award", 2024, by Trip.com Group "Excellent Business Travel Hotel of the Year",2024, by Meituan “The Best Convention Hotel of Asia Pacific Hospitality Industry", by Asia Pacific Hospitality Industry Awarding Ceremony “TripAdvisor Traveler’s Choice 2024” “Best City Brand Hotel , 2024 by Metropolian” “The Best City Landmark Hote, 2024 by Best Hotel Award” “Best Luxury Landmark Hotel , by Hotel Fashion List” “Annual Best Hotel Chinese Restaurant - Shang Palace, 2024, by Life Element” "Best Chinese Restaurant - Shang Palace, 2024, by Enjoyable" For more details or other press enquiries, please contact our Director of Communications. Anna Hu [email protected] Tel: (86 755) 8828 4088
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Corporate Social Responsibility

Corporate Social Responsibility

At Shangri-La,Shenzhen, our sustainability and CSR initiatives are focused on five key areas: community engagement, environment, employee development, sustainable supply chain, and health and safety.
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Explore Shenzhen

Explore Shenzhen

Shangri-La, Shenzhen, is located in Luohu’s central district, a short walk from shopping centres, entertainment venues, and parks. Guests relish convenient proximity to iconic landmarks that encapsulate the vibrant essence of the city.
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Map & Directions

Map & Directions

Shangri-La Shenzhen, is a 45-minute drive from Shenzhen Baoan International Airport.
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Address

East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001 China

Phone

(86 755) 8233 0888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: