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About the Hotel

Your Shangri-La Story

An exclusive hideaway

in the heart of the city

You enter the gleaming lobby of Futian Shangri-La, Shenzhen, mesmerized by chandeliers, exquisite art, and elegant furnishings. art pieces adorn exquisitely decorated walls, and elegant furnishings put you at ease. 
Your tastefully designed room blends Oriental tradition with modern comforts. The skyline view reveals the nearby Hong Kong border and Shenzhen Convention Centre. Explore the city’s wonders, savor Huaiyang and Cantonese cuisine at Shang Garden, then unwind with a soothing spa, a lotus essence bath, and a peaceful night in your urban sanctuary.

Explore Shenzhen

Explore Shenzhen

Futian Shangri-La, Shenzhen, is located in Futian’s central district, a short walk from shopping centres, entertainment venues, and business hubs. Guests relish convenient proximity to iconic landmarks that encapsulate the vibrant essence of the city.
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Services & Facilities

Services & Facilities

Our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities for business and leisure at Futian Shangri-La, Shenzhen. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Conference Facilities Facilities for the Physically Challenged Hair / Beauty Salon Internet Access Centre Non-smoking Rooms Parking Facilities Safe Deposit Box Wireless Internet in Public Areas Services  Airport Butler Service Butler Service in Specialty Suites Shoeshine Service Express Check-in and Check-out Services IT Butler Laundry and Valet Service Postal / Courier Service Children  Babysitting Children toiletries Children slippers Children bathrobe Travel & Transportation  Airport Transfer Car Rental Service Taxi and Limousine Service Convenience Services  Automated Teller Machine (located on the hotel’s first floor) Hong Kong/Macau travel permit machine at the police station (located in the corridor on the second floor of T1, Kerry Plaza, adjacent to the hotel) Food & Beverages  24-hour Room Service 5 Restaurants and Bar Business Amenities Audiovisual Equipment Rental Binding Services Business Card Printing Conference Call / Videoconferencing Facilities Courier and Facsimile Services Laser Printing / Lamination Services LCD, Overhead and Slide Projectors For Rent Meeting Rooms / Boardrooms / Office Rooms For Rent Photocopying Services Printers and Scanners Workstations with Internet Connection Word Processing / Translation / Interpretation Services
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Awards

Awards

We are honored to receive worldwide recognition for our legendary Asian hospitality. Here is a list of our recent awards: “TripAdvisor Traveler’s Choice 2024” “Annual Popular Hotel Award, 2024" by Trip.Com” “2024 Dianping's Must-Stay List” “2024 Benchmark Hotel in China's Hotel Industry” “The Best Restaurant Awards for China 2024 - The Best Huaiyang Cuisine Restaurant” “Best Hotel Chinese Restaurant - Shang Garden, 2024” “Excellent Restaurant of the Year-Shang Garden, 2024” “Best Hotel Chinese Restaurant Shang Garden” by Zhenxuan “Hotel Restaurant of the Year, 2024” by Hotal Share For more details or other press enquiries, please contact our Director of Communications. Anna Hu [email protected] Tel: (86 755) 8828 4088
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Corporate Social Responsibility

Corporate Social Responsibility

At Futian Shangri-La, Shenzhen, we aim to be the best-loved hospitality enterprise, creating sustainable lifestyles for our community, customers, and colleagues.
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Map & Directions

Map & Directions

Futian Shangri-La, Shenzhen, is a 30-minute drive from Shenzhen Bao'an International Airport. Taxis, buses, and limousines are available at arrivals. Limousine services to/from Hong Kong International Airport take about 1-2 hours, depending on traffic and airport conditions.
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Address

4088 Yi Tian Road, Futian District, Shenzhen 518048 China

Phone

(86 755) 8828 4088

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: