About the Hotel
Your Shangri-La Story
An exclusive hideaway
in the heart of the city
You enter the gleaming lobby of Futian Shangri-La, Shenzhen, mesmerized by chandeliers, exquisite art, and elegant furnishings. art pieces adorn exquisitely decorated walls, and elegant furnishings put you at ease.
Your tastefully designed room blends Oriental tradition with modern comforts. The skyline view reveals the nearby Hong Kong border and Shenzhen Convention Centre. Explore the city’s wonders, savor Huaiyang and Cantonese cuisine at Shang Garden, then unwind with a soothing spa, a lotus essence bath, and a peaceful night in your urban sanctuary.
Explore Shenzhen

Explore Shenzhen
Futian Shangri-La, Shenzhen, is located in Futian’s central district, a short walk from shopping centres, entertainment venues, and business hubs. Guests relish convenient proximity to iconic landmarks that encapsulate the vibrant essence of the city.
Learn MoreServices & Facilities

Services & Facilities
Our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities for business and leisure at Futian Shangri-La, Shenzhen.
If you require any service not listed here, please contact us and we will try to assist in any way we can.
Facilities
Conference Facilities
Facilities for the Physically Challenged
Hair / Beauty Salon
Internet Access Centre
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Wireless Internet in Public Areas
Services
Airport Butler Service
Butler Service in Specialty Suites
Shoeshine Service
Express Check-in and Check-out Services
IT Butler
Laundry and Valet Service
Postal / Courier Service
Children
Babysitting
Children toiletries
Children slippers
Children bathrobe
Travel & Transportation
Airport Transfer
Car Rental Service
Taxi and Limousine Service
Convenience Services
Automated Teller Machine (located on the hotel’s first floor)
Hong Kong/Macau travel permit machine at the police station (located in the corridor on the second floor of T1, Kerry Plaza, adjacent to the hotel)
Food & Beverages
24-hour Room Service
5 Restaurants and Bar
Business Amenities
Audiovisual Equipment Rental
Binding Services
Business Card Printing
Conference Call / Videoconferencing Facilities
Courier and Facsimile Services
Laser Printing / Lamination Services
LCD, Overhead and Slide Projectors For Rent
Meeting Rooms / Boardrooms / Office Rooms For Rent
Photocopying Services
Printers and Scanners
Workstations with Internet Connection
Word Processing / Translation / Interpretation Services
Learn MoreAwards

Awards
We are honored to receive worldwide recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
“TripAdvisor Traveler’s Choice 2024”
“Annual Popular Hotel Award, 2024" by Trip.Com”
“2024 Dianping's Must-Stay List”
“2024 Benchmark Hotel in China's Hotel Industry”
“The Best Restaurant Awards for China 2024 - The Best Huaiyang Cuisine Restaurant”
“Best Hotel Chinese Restaurant - Shang Garden, 2024”
“Excellent Restaurant of the Year-Shang Garden, 2024”
“Best Hotel Chinese Restaurant Shang Garden” by Zhenxuan
“Hotel Restaurant of the Year, 2024” by Hotal Share
For more details or other press enquiries, please contact our Director of Communications.
Anna Hu
[email protected]
Tel: (86 755) 8828 4088
Learn MoreCorporate Social Responsibility

Corporate Social Responsibility
At Futian Shangri-La, Shenzhen, we aim to be the best-loved hospitality enterprise, creating sustainable lifestyles for our community, customers, and colleagues.
Learn MoreMap & Directions

Map & Directions
Futian Shangri-La, Shenzhen, is a 30-minute drive from Shenzhen Bao'an International Airport. Taxis, buses, and limousines are available at arrivals. Limousine services to/from Hong Kong International Airport take about 1-2 hours, depending on traffic and airport conditions.
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