About the Hotel

Your Shangri-La Story

An exclusive hideaway

in the heart of the city

You enter the gleaming, chandeliered lobby of Futian Shangri-La, Shenzhen, and you are mesmerised. Distinctive art pieces adorn exquisitely decorated walls, and elegant furnishings put you at ease. 
The wonders of the hotel linger with you as you step into your tastefully appointed room. Every corner of it is meticulously reproduced to reflect Oriental tradition and thoughtfully fitted for the modern traveller in you. The attention to detail makes you smile.It does not take long for the spectacular skyline to strike you through the window. You stop for a moment, captivated, realising how close you are to the Hong Kong border and the Shenzhen Convention and Exhibition Centre.The afternoon is spent exploring the alluring scenery of the city. The painstakingly created miniature landmarks at the Window of the World transport you to locations as far away as Angkor Wat and the Grand Canyon.Back at the hotel, you indulge in the delightful cuisine on offer. Seventh Son’s international reputation for its culinary extravaganza tempts you, but it is Shang Garden – the signature Shangri-La restaurant – that you finally head towards. The fresh and delicate flavours of Huaiyang and Cantonese cuisines excite and stimulate your palate.The day ends at the hotel’s spa – a complete immersion of mind, body and soul. Your tension-relieving massage is followed by a relaxing bath of rich lotus essence and nourishing milk, rewarding every inch of your skin.Retreat to your sanctuary for the night and let yourself appreciate the night skies one more time. The calm of the city envelopes you as you slip under generously soft sheets.Find your haven in the city. Discover a place that is truly yours at Futian Shangri-La, Shenzhen.

Services & Facilities

 Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Conference Facilities Facilities for the Physically Challenged Hair / Beauty Salon Internet Access Centre Non-smoking Rooms Parking Facilities Safe Deposit Box Wireless Internet in Public Areas Services  Airport Butler Service Butler Service in Specialty Suites Shoeshine Service Express Check-in and Check-out Services IT Butler Laundry and Valet Service Postal / Courier Service Children  Babysitting Travel & Transportation  Airport Transfer Car Rental Service Taxi and Limousine Service Shops  Automated Teller Machine Food & Beverages  24-hour Room Service 3 Restaurants Lobby Lounge Business Amenities Audiovisual Equipment Rental Binding Services Business Card Printing Conference Call / Videoconferencing Facilities Courier and Facsimile Services Laser Printing / Lamination Services LCD, Overhead and Slide Projectors For Rent Meeting Rooms / Boardrooms / Office Rooms For Rent Photocopying Services Printers and Scanners Workstations with Internet Connection Word Processing / Translation / Interpretation Services
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Map & Directions

 Map & Directions

Map & Directions

Futian Shangri-La, Shenzhen, is only a 30-minute drive from the Shenzhen Bao'an International Airport. Taxis, public buses and limousine services can be found on the ground floor of the domestic and international arrivals halls. Arrival and departure limousine services are also available to and from Hong Kong International Airport. The journey between the airport and the hotel takes approximately one to two hours (subject to traffic conditions and the amount of people at the airport).
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Awards

Awards

Awards

We are honoured to receive worldwide recognition for our legendary Asian hospitality. Here is a list of our recent awards: Booking.com -  Traveler Review Awards, 2022 TripAdvisor Traveler’s Choice, 2022 Best Family Hotel, 2021 The Best Luxury Business Hotel, 2021 Top Luxury Hotel Award of the Year, 2021 Best Business Hotel in Aisa, 2021 Premium Selected Luxury Hotel of The Year, 2021 Best Business Hotel in Shenzhen, 2021 Digital Marketing Top 100 Merchants in South China, 2021 Booking.com -  Traveler Review Awards, 2021  Loved by guests of Hotels.com, 2021 The Best Luxury Business Hotel by Global Chinese Travel Awards, 2020 Selected Landmark Hotel by Hotel Fashion Awards, 2020 The Selected Luxury and Popular Hotel Award by Ctrip.com, 2020 The Most Popular Hotel by Ctrip.com, 2020 The Best Business Hotel by Meituan Hotel, 2020 Tripadvisor Travellers’ Choice, 2020 Travel Selections of The Year by Premium Travel Award, 2019-2020 Café Zen, Popular Brand Hotel Buffet Restaurant by Meituan Dianping, 2020 Café Zen, Outstanding Hotel Buffet of The Year by Golden Fork Awards of That’s PRD, 2020 Shang Garden, Outstanding Chinese Restaurant of The Year by Golden Fork Awards of That’s PRD, 2020 Best Business Hotel by Shenzhen Hotel Association, 2019 Best Business Hotel in Shenzhen by Business Traveller Asia Pacific Awards, 2019 Recommended Hotel of Shenzhen by Meituan Hotel, 2019 The Most Popular Hotel by Ctrip.com, 2019 The Best Luxury Hotel by Ctrip.com. 2019 Shang Garden, Eastern Food by DRAGON TV, 2019 Shang Garden, Star Chinese Restaurant by HSBC Dining Festival, 2019 Shang Garden, Star Chinese Restaurant by DiningCity, 2019 Café Zen, Ctrip Gourmet List, 2019 Best Business Hotel in Shenzhen, Business Traveller Asia-Pacific Awards,2018 Best Business Hotel in Shenzhen, Business Traveller China Awards ,2018 China's Most Popular Business Hotel, Golden-Pillow Award China Awards, 2018 Best Business Hotel China, Travel Award by Phoenix Life Magazine,2017-2018 Best Conference Hotel, Golden Chair Award of China Mice,2017-2018 20th New Express Fashion Award by Guangzhou Daily, 2018 Choice City Hotel, Golfers' Choice Award, 2018 Loved by Guests Most wanted award by Hotel.com, 2018 The most Recommend Hotel by meituan Hotel, 2018 Luxury Serviced Apartment of the year, That's 2018 Hospitality Awards,2018 The Top 10 Wedding Hotel, Shenzhen Metropolis Daily, 2018 Best MICE Hotel, Hotel Discovery Awards,2018 The Best International Business Hotel by Best Hotel Prize Jury And Academy, 2018 Café Zen, Ctrip Gourmet List by Ctrip, 2018 Shang Garden, Dragon TV Gourmet List by Dragon TV, 2018 Shang Garden, Best Chinese Restaurant, Target Taste (China),2018 Best Business Hotel in Shenzhen, Business Traveller Asia-Pacific Awards, 2017  Best Business Hotel in Shenzhen, Business Traveller China Awards, 2017  China's Top 10 Most Popular Business Hotel, Golden-Pillow Award China Awards, 2017  Best Business Hotels, Conde Nast Traveler China Gold List, 2017  Shang Garden, Best Chinese Restaurant, Target Taste (China), 2017  Luxury Serviced Apartment of the year, That's 2017 Hospitality Awards, 2017  Café Zen & Lobby Lounge – 2 Glasses, 2017 China’s Wine List of the Year, China Sommelier Association, 2017  Shang Garden Bar – 1 Glasses, 2017 China’s Wine List of the Year, China Sommelier Association, 2017  Best Hotel China, Life Element Magazine, 2017  Best City MICE Hotel, Guangzhou Daily, 2017  The Best Taste Hotel, Shenzhen Media Group, 2017  The Best Luxury Business Hotel Award, The City of Paradise 2017~2018 City Traveler Best Hotel Awards, 2017  The Best MICE Hotel, Trends Magazine, 2017  Service Excellence award by Global Gourmet 2017 Wine & Beverage Service Excellence Competition, 2017 Excellent Dinning Venue by Sinodis 2017 Global Gourmet Chef par Excellence Culinary Competition, 2017 The Most Recommended Restaurant, INFINITE, 2017 China Gold List, Best Business Hotel, Conde Nast Traveler, 2017  Best Business Hotel in Shenzhen, Business Traveler Asia-Pacific, 2016  Best Business Hotel in Shenzhen, Business Traveler China, 2016  The Gold List, Best Business Hotel, Conde Nast Traveler, 2016  Outstanding Hotel Chinese Restaurant, City Weekend, 2016  China’s Top 100 hotels, Travel+Leisure China Travel Awards, 2016  Chinese Cuisine of The Year, That's PRD Food & Drink Award, 2016  The Best Luxury Business Hotel Award, City Traveler, 2016  China’s Top 100 hotels,Travel+Leisure China Travel Awards,2015  The Best Luxury Business Hotel Award, City Traveler, 2015 China's Wine List of the Year Awards - Shang Garden Bar, China Sommelier Association, 2015  Shenzhen Area Top Entertainment SPA, Hurun Presidential Awards, 2015 Luxury Hotel in Shenzhen Star Performer, Hurun Report Best of the Best, 2015  Reader's Choice, Condé Traveler Magazine, 2015  Best Conference Hotel, 8th Golden Chair Award of China Mice Industry, 2014 - 2015  Annual Business Hotel Award, National Geographic Traveler, 2014  Business Traveller Awards, Business Traveller Magazine -Asia Pacific, 2014 Certificate of Excellence, TripAdvisor, 2014 The Best Luxury Business Hotel Award (Non Shanghai), City Traveler, 2014 Top Executive Lounge, Hurun Presidential Awards, 2014 China's Wine List of the Year Awards, China Sommelier Association, 2014 The Best Chinese Restaurant, That's PRD Food and Drink Awards, 2014 Voyage Gourmet Gold List, Voyage, 2014 Certificate of Excellence, TripAdvisor, 2013 China’s Top 100 hotels, Travel+Leisure China Awards, 2013 The Best Business Hotel Award, City Traveler, 2013 Best Business Hotel in Shenzhen, Business Traveler China, 2013 Best Business Hotel in Shenzhen, Business Traveler Asia-Pacific, 2013 Best Business Hotel in Shenzhen, ShenZhen Tourism Association, 2013 Best Business Hotel in Shenzhen, Business Traveller, 2012 China’s Top 100 hotels, Travel+Leisure China Awards, 2012 Best 10 Business Hotel in China, Golden Pillow 2012 Best Business Hotel in Shenzhen, Business Traveller, 2011 Best Business Hotel in Shenzhen, TTG China Travel Awards, 2010 Best New Hotel in Shenzhen, TTG China Awards, 2009 For more details or other press enquiries, please contact our Director of Sales and Marketing, Lucy Lu lucyjingyue.lu@shangri-la.com Tel: (86 755) 8828 4088 ext. 6301
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Address

4088 Yi Tian Road, Futian District, Shenzhen 518048 China

Phone

(86 755) 8828 4088

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: