About the Hotel
Your Shangri-La Story
An exclusive hideaway
in the heart of the city
You enter the gleaming, chandeliered lobby of Futian Shangri-La, Shenzhen, and you are mesmerised. Distinctive art pieces adorn exquisitely decorated walls, and elegant furnishings put you at ease.
The wonders of the hotel linger with you as you step into your tastefully appointed room. Every corner of it is meticulously reproduced to reflect Oriental tradition and thoughtfully fitted for the modern traveller in you. The attention to detail makes you smile.It does not take long for the spectacular skyline to strike you through the window. You stop for a moment, captivated, realising how close you are to the Hong Kong border and the Shenzhen Convention and Exhibition Centre.The afternoon is spent exploring the alluring scenery of the city. The painstakingly created miniature landmarks at the Window of the World transport you to locations as far away as Angkor Wat and the Grand Canyon.Back at the hotel, you indulge in the delightful cuisine on offer. Shang Garden – the signature Shangri-La restaurant – that you finally head towards. The fresh and delicate flavours of Huaiyang and Cantonese cuisines excite and stimulate your palate.The day ends at the hotel’s spa – a complete immersion of mind, body and soul. Your tension-relieving massage is followed by a relaxing bath of rich lotus essence and nourishing milk, rewarding every inch of your skin.Retreat to your sanctuary for the night and let yourself appreciate the night skies one more time. The calm of the city envelopes you as you slip under generously soft sheets.Find your haven in the city. Discover a place that is truly yours at Futian Shangri-La, Shenzhen.
Explore Shenzhen
Explore Shenzhen
Futian Shangri-La, Shenzhen, is located in the central district of Futian. It is a short walk from retail malls, entertainment centres and commercial towers.From the hotel, guests can enjoy easy access to famous sights and sounds that capture the atmosphere of a dynamic city.
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will try to assist in any way we can.
Facilities
Conference Facilities
Facilities for the Physically Challenged
Hair / Beauty Salon
Internet Access Centre
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Wireless Internet in Public Areas
Services
Airport Butler Service
Butler Service in Specialty Suites
Shoeshine Service
Express Check-in and Check-out Services
IT Butler
Laundry and Valet Service
Postal / Courier Service
Children
Babysitting
Travel & Transportation
Airport Transfer
Car Rental Service
Taxi and Limousine Service
Shops
Automated Teller Machine
Food & Beverages
24-hour Room Service
3 Restaurants
Lobby Lounge
Business Amenities
Audiovisual Equipment Rental
Binding Services
Business Card Printing
Conference Call / Videoconferencing Facilities
Courier and Facsimile Services
Laser Printing / Lamination Services
LCD, Overhead and Slide Projectors For Rent
Meeting Rooms / Boardrooms / Office Rooms For Rent
Photocopying Services
Printers and Scanners
Workstations with Internet Connection
Word Processing / Translation / Interpretation Services
Learn MoreAwards
Awards
We are honoured to receive worldwide recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
Booking.com - Traveler Review Awards, 2022
TripAdvisor Traveler’s Choice, 2022
Best Family Hotel, 2021
The Best Luxury Business Hotel, 2021
Top Luxury Hotel Award of the Year, 2021
Best Business Hotel in Aisa, 2021
Premium Selected Luxury Hotel of The Year, 2021
Best Business Hotel in Shenzhen, 2021
Digital Marketing Top 100 Merchants in South China, 2021
Booking.com - Traveler Review Awards, 2021
Loved by guests of Hotels.com, 2021
The Best Luxury Business Hotel by Global Chinese Travel Awards, 2020
Selected Landmark Hotel by Hotel Fashion Awards, 2020
The Selected Luxury and Popular Hotel Award by Ctrip.com, 2020
The Most Popular Hotel by Ctrip.com, 2020
The Best Business Hotel by Meituan Hotel, 2020
Tripadvisor Travellers’ Choice, 2020
Travel Selections of The Year by Premium Travel Award, 2019-2020
Café Zen, Popular Brand Hotel Buffet Restaurant by Meituan Dianping, 2020
Café Zen, Outstanding Hotel Buffet of The Year by Golden Fork Awards of That’s PRD, 2020
Shang Garden, Outstanding Chinese Restaurant of The Year by Golden Fork Awards of That’s PRD, 2020
Best Business Hotel by Shenzhen Hotel Association, 2019
Best Business Hotel in Shenzhen by Business Traveller Asia Pacific Awards, 2019
Recommended Hotel of Shenzhen by Meituan Hotel, 2019
The Most Popular Hotel by Ctrip.com, 2019
The Best Luxury Hotel by Ctrip.com. 2019
Shang Garden, Eastern Food by DRAGON TV, 2019
Shang Garden, Star Chinese Restaurant by HSBC Dining Festival, 2019
Shang Garden, Star Chinese Restaurant by DiningCity, 2019
Café Zen, Ctrip Gourmet List, 2019
Best Business Hotel in Shenzhen, Business Traveller Asia-Pacific Awards,2018
Best Business Hotel in Shenzhen, Business Traveller China Awards ,2018
China's Most Popular Business Hotel, Golden-Pillow Award China Awards, 2018
Best Business Hotel China, Travel Award by Phoenix Life Magazine,2017-2018
Best Conference Hotel, Golden Chair Award of China Mice,2017-2018
20th New Express Fashion Award by Guangzhou Daily, 2018
Choice City Hotel, Golfers' Choice Award, 2018
Loved by Guests Most wanted award by Hotel.com, 2018
The most Recommend Hotel by meituan Hotel, 2018
Luxury Serviced Apartment of the year, That's 2018 Hospitality Awards,2018
The Top 10 Wedding Hotel, Shenzhen Metropolis Daily, 2018
Best MICE Hotel, Hotel Discovery Awards,2018
The Best International Business Hotel by Best Hotel Prize Jury And Academy, 2018
Café Zen, Ctrip Gourmet List by Ctrip, 2018
Shang Garden, Dragon TV Gourmet List by Dragon TV, 2018
Shang Garden, Best Chinese Restaurant, Target Taste (China),2018
Best Business Hotel in Shenzhen, Business Traveller Asia-Pacific Awards, 2017
Best Business Hotel in Shenzhen, Business Traveller China Awards, 2017
China's Top 10 Most Popular Business Hotel, Golden-Pillow Award China Awards, 2017
Best Business Hotels, Conde Nast Traveler China Gold List, 2017
Shang Garden, Best Chinese Restaurant, Target Taste (China), 2017
Luxury Serviced Apartment of the year, That's 2017 Hospitality Awards, 2017
Café Zen & Lobby Lounge – 2 Glasses, 2017 China’s Wine List of the Year, China Sommelier Association, 2017
Shang Garden Bar – 1 Glasses, 2017 China’s Wine List of the Year, China Sommelier Association, 2017
Best Hotel China, Life Element Magazine, 2017
Best City MICE Hotel, Guangzhou Daily, 2017
The Best Taste Hotel, Shenzhen Media Group, 2017
The Best Luxury Business Hotel Award, The City of Paradise 2017~2018 City Traveler Best Hotel Awards, 2017
The Best MICE Hotel, Trends Magazine, 2017
Service Excellence award by Global Gourmet 2017 Wine & Beverage Service Excellence Competition, 2017
Excellent Dinning Venue by Sinodis 2017 Global Gourmet Chef par Excellence Culinary Competition, 2017
The Most Recommended Restaurant, INFINITE, 2017
China Gold List, Best Business Hotel, Conde Nast Traveler, 2017
Best Business Hotel in Shenzhen, Business Traveler Asia-Pacific, 2016
Best Business Hotel in Shenzhen, Business Traveler China, 2016
The Gold List, Best Business Hotel, Conde Nast Traveler, 2016
Outstanding Hotel Chinese Restaurant, City Weekend, 2016
China’s Top 100 hotels, Travel+Leisure China Travel Awards, 2016
Chinese Cuisine of The Year, That's PRD Food & Drink Award, 2016
The Best Luxury Business Hotel Award, City Traveler, 2016
China’s Top 100 hotels,Travel+Leisure China Travel Awards,2015
The Best Luxury Business Hotel Award, City Traveler, 2015
China's Wine List of the Year Awards - Shang Garden Bar, China Sommelier Association, 2015
Shenzhen Area Top Entertainment SPA, Hurun Presidential Awards, 2015
Luxury Hotel in Shenzhen Star Performer, Hurun Report Best of the Best, 2015
Reader's Choice, Condé Traveler Magazine, 2015
Best Conference Hotel, 8th Golden Chair Award of China Mice Industry, 2014 - 2015
Annual Business Hotel Award, National Geographic Traveler, 2014
Business Traveller Awards, Business Traveller Magazine -Asia Pacific, 2014
Certificate of Excellence, TripAdvisor, 2014
The Best Luxury Business Hotel Award (Non Shanghai), City Traveler, 2014
Top Executive Lounge, Hurun Presidential Awards, 2014
China's Wine List of the Year Awards, China Sommelier Association, 2014
The Best Chinese Restaurant, That's PRD Food and Drink Awards, 2014
Voyage Gourmet Gold List, Voyage, 2014
Certificate of Excellence, TripAdvisor, 2013
China’s Top 100 hotels, Travel+Leisure China Awards, 2013
The Best Business Hotel Award, City Traveler, 2013
Best Business Hotel in Shenzhen, Business Traveler China, 2013
Best Business Hotel in Shenzhen, Business Traveler Asia-Pacific, 2013
Best Business Hotel in Shenzhen, ShenZhen Tourism Association, 2013
Best Business Hotel in Shenzhen, Business Traveller, 2012
China’s Top 100 hotels, Travel+Leisure China Awards, 2012
Best 10 Business Hotel in China, Golden Pillow 2012
Best Business Hotel in Shenzhen, Business Traveller, 2011
Best Business Hotel in Shenzhen, TTG China Travel Awards, 2010
Best New Hotel in Shenzhen, TTG China Awards, 2009
For more details or other press enquiries, please contact our Director of Sales and Marketing,
Lucy Lu
[email protected]
Tel: (86 755) 8828 4088 ext. 6301
Learn MoreCorporate Social Responsibility
Corporate Social Responsibility
Learn MoreMap & Directions
Map & Directions
Futian Shangri-La, Shenzhen, is only a 30-minute drive from the Shenzhen Bao'an International Airport. Taxis, public buses and limousine services can be found on the ground floor of the domestic and international arrivals halls. Arrival and departure limousine services are also available to and from Hong Kong International Airport. The journey between the airport and the hotel takes approximately one to two hours (subject to traffic conditions and the amount of people at the airport).
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