Rediscover a balanced and present state of mind
The Spa offers a range of treatments, including relaxing massages, revitalising facials, and pampering body treatments, all based on traditional Chinese philosophy and healing techniques. The soothing ambience helps guests to fully embrace luxury wellness.
Good to Know
On arrival, we will ask you a few questions to ensure that we know how to take care of you. Please let us know if you are pregnant or have any health issues. We would be delighted to help you to plan a spa programme if you are staying in the hotel for more than one day.
WHAT TO WEAR
There is no need to bring or wear any special clothing. Spa attire, undergarments and towels are provided in your treatment suite. You may choose to bring a swimsuit if you are going to use the whirlpool or steam bath. Facial gowns are provided for all facial treatments. Other body treatments are best enjoyed without clothing, although you may leave your underwear on for massages.
Your privacy will be protected at all times. Your therapist will allow you to change in private and throughout the treatment you will be draped with towels covering all parts of the body not being worked on.
Advance booking prior to the intended treatment time is recommended. Please either call or visit the Spa to discuss a reservation or determine an appropriate treatment for you.
To make the most of your spa experience please arrive at least 15 minutes prior to your scheduled appointment.
In the event that you are running late, we will endeavour to deliver a full treatment as planned, but please note that the treatment may need to be shortened if there is another booking immediately afterwards.
Children under 16 years of age are not permitted in the spa.
We respectfully request a minimum of 4 hours' notice if you are unable to keep your appointment. Please call our front desk, where the staff member on duty will be happy to reschedule your booking. No-shows or appointment cancellations within 4 hours will incur a cancellation fee which will be equal to 100% of the price of the appointed treatment.
FOR YOUR COMFORT - DO LET US KNOW
Although we strive to anticipate all your needs, we appreciate that a visit to a spa is a very individual experience. Please let your therapist know if there is any way we can improve your spa experience or comfort. For example, by using heavier or lighter massage pressure, with an extra towel or by adjusting sound or lighting levels. We value your feedback and encourage you to complete our Guest Questionnaire following your treatment.
MOBILE PHONE POLICY
To ensure a peaceful environment for all guests in our spa sanctuary, kindly turn off your mobile phone on arrival.