Services & Facilities
Creating a true sense of hospitality

Whether you are taking a vacation or a business trip, our comprehensive facilities and services will make sure all of your needs are meticulously met.

Please feel free to contact us if you need anything else. We will always go the extra mile to ensure your experience is a pleasant one.


  • Conference facilities
  • Facilities for the disabled
  • Florist
  • Foreign exchange counter
  • Hospitality lounge
  • Library
  • Lobby Lounge
  • Non-smoking rooms
  • Parking facilities
  • Pastry shop
  • Safe deposit box


  • 24-hour room service
  • Dedicated area for manicure and pedicure services
  • Butler service in suites
  • Express check-in and check-out
  • Laundry and valet service
  • Postal/courier service
  • Wireless Internet in public areas
  • Paid business services are available at the concierge desk
  • Paid airport elite services are available at the concierge desk


  • Babysitting or childcare service upon guest request
  • Children’s menu

Travel & Transportation  

  • Taxi and limousine service
  • Car rental service
  • On-site parking fee: RMB 12 per hour, daily charged RMB 96
  • Complimentary parking for in-house guests, one car limit per room per stay

Food & Beverage 

  • 24-hour room service
  • QT Lounge (Lobby Lounge)
  • GreenT (Tea bar)
  • Stir & Sip (Coffee Conner)
  • GardenLab (Bar)
  • QT Kitchen (All-day dining restaurant)
  • Boil (Hot pot)
  • Shangri-La Jiangnan Wok (Chinese Restaurant with private dining rooms)


  • Taikoo Li Qiantan
  • Oriental Sports Center
  • Shopping arcade
  • Supermarket
  • Store


551 West Hai Yang Road, Pudong, Shanghai 200124 China


(86 21) 5030 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: