About the Hotel
Your Shangri-La Story
Idyllic luxury
in a modern metropolis
Services & Facilities

Services & Facilities
For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will assist in any way we can.
Facilities
Business Centre
24-hour Health Club
Wired and Wireless Internet access
Conference Facilities
Facilities for the Physically Challenged
Hair / Beauty Salon
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Services
Express Check-in and Check-out Services
IT Butler
Laundry & Valet Service
Photo Processing Service
Postal / Courier Service
Rolls Royce and Mercedes Limousine Service
Travel & Transportation
Airport Transfer
Car Rental Service
Taxi & Limousine Service
Travel Agency / Tour Desk
Shops
Cigar Shop
Gift Shop
Foreign Exchange Counter
Shopping Arcade
Tailor
Food & Beverages
24-hour Room Service
6 Restaurants & 1 Bars
Lobby Lounge
Learn MoreAwards

Awards
We are honoured to receive worldwide recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
2021 Annual Mice Hotel, Hotel Discovery
2021 Outstanding Family Hotel, Shanghai Family
2021 Ideal MICE Hotel(Shanghai), Shanghai Daily
2021 The Best Design Hotel Awards, The Bund Best Hotel Art with Cultural Value
2021 Hurun Best of the Best Award 2021 Best Classic Hotel
2021 Mice Hotel of the Year, That's Shanghai
2021 Luxury Business Hotel of the Year, Timeout Hospitality Awards
2021 International Hotel Restaurant of the Year, Timeout Hospitality Awards
2020 Jiemian Hotel Guide Best MICE Hotel
2020 Popular Gourmet Hotel of the Year, New Media & Hotel Awards
2020 The Best Classic Hotel, HURUN BEST OF THE BEST
2020 Jade on 36 Restaurant, Service Star, DiningCity China Restaurant Week
2019/2020 The Best Landmark Hotel, Global Chinese Travel Awards
2019 Most Captivating Hotel, WOW Travel Award
2019 Most Recommended Hotel Award, Ctrip Hotel
2019 Best MICE Hotel, Metropolitan Hotel Awards
2019 iDEAL MICE Hotel (Shanghai), iDEAL Shanghai Awards
2019 Best Business Hotel in Shanghai, Business Traveller Awards
2019 Top 10 Landmark Hotel in China, SHANG Hotel Awards
2019 MICE Hotel, China Premium Traveler Approved Award
2019 Best Popularity Wedding Hotel, The Best BANG! Awards
2019 Most Recommended Award – Business Hotel, Ctrip Best Award
2019 The Luxury Business Hotel Award of the Year, City Travel Hotel Awards
2019 Best MICE Hotel, Hotel Fashion Award by Hotel Discovery
2019 Restaurant Week Stars – Dining Environment, Jade on 36 Restaurant, Autumn China Restaurant Week
2019 Hotel French Restaurant of the Year, Jade on 36 Restaurant, That’s 2019 Food & Drink Awards
2019, The Most Influential Hotel of the Year, That’s 2019 Hospitality Awards
2019 Great Chef, Chef Sam Gao, FM105.7 Global Cuisines Awards
2019, Top 100 Awards, Jade on 36 Restaurant, FM105.7 Global Cuisines Awards
2019 Luxury Business Hotel of the Year, Timeout Hospitality Awards
2019 International Hotel Restaurant of the Year, Jade on 36 Restaurant, Timeout Hospitality Awards
2019 The Most Popular Business Hotel (4.7/5), 2018 Ctrip Travel Award
2019 Loved by Guests Award Winner (8.8/10), Hotels.com
2019 Top Hotel Partner Winner, Annual Partner Award by Expedia
2019 Gourmet Selected Yi Café, Ctrip Gourmet List
2019 Gourmet Selected, Jade on 36 Restaurant, Ctrip Gourmet List
2019 Gourmet Selected, Gui Hua Lou, Ctrip Gourmet List
2019 Annual Hotel Restaurant, Gui Hua Lou, Walk Shopping List
2019 Restaurateur Award, Gui Hua Lou
2019 Restaurateur Award, Yi Café
2019 Wedding Hotel of the Year 2018, 2018 China MAG Travel Awards
2019 Restaurant of the Year 2018, Jade on 36 Restaurant, 2018 China MAG Travel Awards
2019 iDEAL Business Hotel (Shanghai), 2018 iDEAL Shanghai by Shanghai Daily
2019 Best City Landmark Hotel, 2018 2nd Stars Awards by Travelling Scope
2019 Annual F&B Hotel, 2018 Shanghai Loop Award
2018 Best MICE Hotel, Emigrate to Shanghai Most Favourite Hotels Awards (China)
2018 Honouring Excellence in The Meeting Industry, Northstar Meeting Group The Stella Awards 2017 (US)
2018 Best Business Hotel (Pudong), TimeOut Shanghai Amazing Shanghai Awards (China)
2018 Best Soothing Spa CHI, The Spa, TimeOut Shanghai Amazing Shanghai Awards (China)
2018 LCO Top 10 Luxury Hotels, Le Concierge Orient Top 10 List Shanghai Edition (UK)
2018 LCO Top Executive Club Lounges, Le Concierge Orient Top 10 List Shanghai Edition (UK)
2018 20 Years Outstanding Archievement Business Hotel, YDNewmedia (China)
2018 Best Business Hotel, Shanghai Morning Post ZhouDao Awards (China)
2018 Best Luxury Hotel, Ctrip Koubei Awards (China)
2018 Best Hotels & Resorts China Top 10, DestinAsia Readers’ Choice (Asia)
2018 Best MICE Hotel, MAG China Travel Award 2017 (China)
2018 Best Restaurant - Yi Café, Gui Hua Lou & Jade on 36, Ctrip Gourmet List (China)
2018 Restaurant of the Year - Jade on 36 Restaurant, Splendid Pioneer for City of Fashion Awards (China)
Best Buffet Restaurant (Hotel) – Yi Café, TimeOut Shanghai Amazing Shanghai Awards (China)
LCO Top Fine Dining Chinese Restaurant – Gui Hua Lou, Le Concierge Orient Top 10 List Shanghai Edition (UK)
LCO Top Afternoon Tea Experiences – Lobby Lounge, Le Concierge Orient Top 10 List Shanghai Edition (UK)
Best Chinese Restaurant – Gui Hua Lou, Restaurateur Restaurant Awards 2017 (China)
2017 Best Business Hotels, Condé Nast Traveler China Gold List (China)
2016 Best Spa Hotel, Condé Nast Traveler Gold List (China)
2016 Best Hotel in Shanghai, DestinAsian Readers’ Choice Awards (Asia)
Gui Hua Lou – Best Listing of Chinese Wines, 2016 China’s Wine List of the Year, China Sommelier Association
2016 One of the Best Business Hotels in Shanghai, Business Traveller Asia-Pacific Awards
Winner, 2016 TripExpert Experts’ Choice Awards (US)
2016 Guest Review Award , Booking.com (US)
2016 Best Hotel in Shanghai, FinanceAsia Annual Travel Poll (Hong Kong)
2014 Top 10 Most Popular Business Hotel in China, 21st Century Business Herald
2014 Best Hotels in China, Conde Nast Traveller Reader’s Choice Awards US (Ranked No. 6)
2014 Top 25 Hotels in Asia, Conde Nast Traveller Reader’s Choice Awards US (Ranked No. 9)
2014 Best Business Hotel in Shanghai, Business Traveller Asia Pacific
One of the Top City Hotels in Asia, 2014 World's Best Awards by Travel + Leisure
Two Stars Best Wine List, 2014 The World of Fine Wine
Best Food and Wine Matching List, 2014 China's Wine List of the Year
2013 Gold List World’s Best Places to Stay Conde Nast Traveler
2013 500 Best Hotels in the World Travel+ Leisure
Best for food Conde Nast Traveller The Gold List 2012
Best Business Hotel in Shanghai Business Traveller Asia-Pacific Readers’ Choice 2012
2012 Gold List Conde Nast Traveler
Best Business Hotel National Geographic Traveler Gold List 2012
2011 Best Hotel for Food, Conde Nast Traveller
T+L 500, The World's Best Hotels 2011, Travel + Leisure
2011 Reader’s Choice Awards, Conde Nast Traveler (Ranked No. 7 in Asia and No.2 in China)
Best Business Hotel in Shanghai, Business Traveller Asia-Pacific Travel Awards 2011
2011 Gold List, ranking No. 3 in Asia and No. 1 in China, Reader’s Choice Awards, (highest score achieved by any hotel in China since commencement of survey), Condé Nast Traveller, 2011
Best Hotel, China, Asia Pacific Hotel Awards, Bloomberg Television, 2011
Top Hotels Asia, ranking No. 2 in Asia and No.1 in Mainland China, 2010 Readers' Choice Awards, Condé Nast Traveller, 2010
Best Overseas Business Hotel, Ranked highest in leisure facilities, The World's Top 100 ,Condé Nast Traveller, 2010
Best Business Hotel in Shanghai, 2010 Readers' Poll Awards, Business Traveller Asia-Pacific, 2010
China's Top 10 Most Popular Business, ranking No. 1 in Mainland China, Travel + Leisure USA, 2010
Top 25 City Hotels in Asia, World's Best Business Hotels 2010, ranking No. 1 in Mainland China, Travel + Leisure USA, 2010
For more details or other press enquiries, please contact our Director of Communications:
Ashley Wang
[email protected]
Tel: (86 21) 28286302
Learn MoreExplore Shanghai

Explore Shanghai
Nestled within the vibrant financial district of Lujiazui, in a prime location at the very heart of modern Shanghai’s commercial hub, Pudong Shangri-La, Shanghai, is directly opposite the historical Bund, offering breathtaking views of the Huangpu River and Shanghai’s magnificent skyline.
The hotel offers easy access to Shanghai’s major business and leisure destinations, allowing both business and leisure travellers to experience everything the city has to offer in comfort and style.
Learn MoreMap & Directions

Map & Directions
Pudong Shangri-La, Shanghai is an approximate 35-minute drive from shanghai Hongqiao airport and a roughly 45-minute drive from Pudong international airport.
Learn More