Services & Facilities
Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.

  • High-speed wireless and wired Internet access throughout the hotel
  • 24-hour Health Club
  • Business Centre
  • Extensive conference, banqueting and events facilities
  • Facilities for the physically challenged
  • Non-smoking rooms
  • Parking facilities
  • Safe deposit box
  • 24-hour concierge service
  • Butler service in suites
  • Shoeshine service
  • Express check-in and check-out services
  • IT butler
  • Laundry and valet service
  • Foreign exchange counter
  • Photocopying processing service
  • Postal / courier service
  • Babysitting / childcare
  • Children's menu
Travel & Transportation
  • Airport transfer
  • Taxi and limousine service
  • Travel agency / tour desk
  • On-site parking fee: CNY 15 per hour, CNY 120 daily 
  • Florist
  • Wedding shop
  • Jing An Kerry Centre shopping mall
  • Supermarket
  • Gift shop
  • Hair / beauty salon
Food & Beverage
  • 24-hour room service
  • Lobby Lounge
  • All-day dining cafe
  • TSURU (Japanese restaurant)
  • Summer Palace (Chinese restaurant)
  • The 1515 WEST Chophouse & Bar
  • Calypso Restaurant & Bar
Business Centre

The Business Centre at Jing An Shangri-La, West Shanghai, offers many amenities for the discerning executive traveller. Business amenities include the following:

  • Computers With broadband Internet access
  • LCD, overhead and slide projector
  • Meeting rooms / boardrooms
  • Mobile phones
  • Binding services
  • Conference call / videoconferencing facilities
  • Courier and facsimile services
  • Wi-Fi and broadband Internet access
  • Laser printing
  • Photocopier and photocopying services
  • Printers and scanners
  • Word processing / translation / interpretation services


1218 Middle Yan'an Road, Jing An Kerry Centre, West Nanjing Road, Shanghai 200040 China


(86 21) 2203 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: