Selamat Kembali, We Miss You - Pay 2 Stay 3 | Shangri-La Rasa Sayang, Penang

Terms and Conditions

Guests will be requested to present their “low-risk” status on the MySejahtera app, as well as their digital vaccination certificate confirming their fully vaccinated status (minimum of 14 days have passed after their second vaccine dose, or 28 days in the case of single-dose vaccines).
Interstate essential business travellers must present valid travel authorisation documents from the Royal Malaysian Police (PDRM), a company approval letter from the Ministry of International Trade and Industry's (MITI) and a negative Covid-19 test result.
Please be informed that children at the age of 17 and under must be accompanied by fully vaccinated parents following government guidance.
We adjust our hotel operations in compliance with the prevailing government advisories. Currently, except for in-room dining, main swimming pool, Tepi Laut, Spice Market Café, Feringgi Grill, tennis court and golf course, other hotel facilities and amenities have been temporarily suspended. For further information, please feel free to contact us at 04 888 8888.
A stay of at least 3 consecutive nights is required to avail this offer.
Complimentary night stay is included and averaged out in daily rates. The amount shown is total room rate to be paid and will not be adjusted upon check-out.
Complimentary night must be used during the same stay and cannot be deferred for future visits or accumulated.
Prior reservation is required and is subject to availability and close-out dates.
Not applicable for group bookings of 10 or more rooms.
Black-out dates may apply.
Offer is not valid in conjunction with any other ongoing offer or promotion (i.e. discounts, promotions, privilege cards, Golden Circle food and beverage Point Redemption, Golden Circle Spa Point Redemption).
An additional third person staying in a Garden Wing room will be charged MYR 180 + per night (inclusive of breakfast and an extra bed); staying in a Rasa Wing room and all Suites will be charged MYR 250 + per night (inclusive of breakfast, Rasa Wing Privileges and an extra bed). Only one extra bed is allowed per room (subject to availability). Third person charges are subject to prevailing offer discounts, service charges and government tax.
Room rates are subject to 10% service charge. No government tax will be collected for stays up to and including 31 December 2021. For stays from 1 January 2022 onwards, a 6% government tax will be collected upon check out.
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2022 onwards. This is collected by the hotel on behalf of the government upon check-out, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. Guests arriving on or before 31 December 2021 are exempted from Tourism Tax as announced by the Federal Government.
The local government fee of MYR 3 nett per room per night will be exempted for all arrivals from 1 July 2020 to 31 December 2021. For stays from 1 January 2022 onwards, the prevailing local government fee is not included in your total room cost and will be collected upon check-out.

About the Resort

Guest Reviews

Garden Wing

Rasa Wing

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Chi, The Spa

For Kids

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COVID-19 Coverage

Shangri-La Rasa Sayang, Penang