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Shangri-La Rasa Sayang, Penang

Shangri-La Cares - Your Well-being In Our Care
Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Learn more about Shangri-La Cares and our health and safety commitment.

We are going the extra mile to provide international guests with COVID-19 emergency medical coverage. You will be automatically covered by the policy at no additional charge when you stay at our hotel in 2021. Learn more here.

Enjoy simply delightful extra value at Shangri-La.

There is a new way to save called Bonus Choice that lets you enjoy a value-added benefit for your stay.

Enjoy greater value with better savings when you book a minimum of 3 nights stay.

This offer includes:

  • Daily breakfast for 2 adults and 2 children below 6 years old at Spice Market Café
  • Welcome drinks on arrival
  • Late check-out is subject to availability
  • Complimentary car parking is available in the resort
  • Unrestricted Wi-Fi access throughout your stay

Choice of 1 of the following:

  • Arrival airport transfer
  • Airport transfer upon departure
  • MYR 300 nett dining credit, per-room, per-stay
  • MYR 300 nett Chi, The Spa credit, per-room, per-stay on all a la carte treatments
Terms and Conditions
  1. Guests will be requested to present their “low-risk” status on the MySejahtera app, as well as their digital vaccination certificate confirming their fully vaccinated status (minimum of 14 days have passed after their second vaccine dose, or 28 days in the case of single-dose vaccines).
  2. Interstate essential business travellers must present valid travel authorisation documents from the Royal Malaysian Police (PDRM), a company approval letter from the Ministry of International Trade and Industry's (MITI) and a negative Covid-19 test result.
  3. Please be informed that children at the age of 17 and under must be accompanied by fully vaccinated parents following government guidance.
  4. We adjust our hotel operations in compliance with the prevailing government advisories. Currently, except for in-room dining, main swimming pool, Tepi Laut, Spice Market Café, Feringgi Grill, tennis court and golf course, other hotel facilities and amenities have been temporarily suspended. For further information, please feel free to contact us at 04 888 8888.
  5. A stay of at least 3 consecutive nights is required to avail this offer.
  6. Late check-out is subject to availability.
  7. Package inclusions are non-transferable, non-refundable, non-exchangeable for cash and cannot be exchanged for other services rendered by the resort.
  8. Dining credits (where available) may be used for all meal periods except for breakfast and banquet charges.
  9. Prior reservation is required and is subject to availability and close-out dates.
  10. Not applicable for group bookings of 10 or more rooms.
  11. Blackout dates may apply.
  12. Offer is not valid in conjunction with any other ongoing offer or promotion (including discounts, privilege cards, Golden Circle food and beverage Point Redemption, Golden Circle Spa Point Redemption).
  13. An additional third person staying in a Garden Wing room will be charged MYR 180 + per night (inclusive of breakfast and an extra bed); staying in a Rasa Wing room and all Suites will be charged MYR 250 + per night (inclusive of breakfast, Rasa Wing Privileges and an extra bed). Only 1 extra bed is allowed per room (subject to availability). Third person charges are subject to prevailing offer discounts, service charges and government tax.
  14. Room rates are subject to 10% service charge. No government tax will be collected for stays up to and including 31 December 2021. For stays from 1 January 2022 onwards, a 6% government tax will be collected upon check out.
  15. A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2022 onwards. This is collected by the hotel on behalf of the government upon check-out, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. Guests arriving on or before 31 December 2021 are exempted from Tourism Tax as announced by the Federal Government.
  16. The local government fee of MYR 3 nett per room per night will be exempted for all arrivals from 1 July 2020 to 31 December 2021. For stays from 1 January 2022 onwards, the prevailing local government fee is not included in your total room cost and will be collected upon check-out.
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