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Rooms & Suites

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Shangri-La Rasa Sayang, Penang

Shangri-La Cares - Your Well-being In Our Care
Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Our fully vaccinated workforce provides the safest possible environment for your next holiday. Learn more about our health and safety commitment.

We are going the extra mile to provide international guests with COVID-19 emergency medical coverage. You will be automatically covered by the policy at no additional charge when you stay at our hotel until 30 June 2022. Learn more here.

Shangri-La Rasa Sayang is a proud recipient of the Malaysian Association of Hotels (MAH) “Clean & Safe Malaysia” certification, verified by Bureau Veritas, the World’s leading testing and inspection agency. View our COVID-19 certifications, services, and updates here.

Enjoy simply delightful extra value at Shangri-La.

There is a new way to save called Bonus Choice that lets you enjoy a value-added benefit for your stay.

Enjoy greater value with better savings when you book a minimum of 3 nights stay.

This offer includes:

  • Daily breakfast for 2 adults and 2 children below 6 years old at Spice Market Café
  • Wi-Fi access throughout your stay

Choice of 1 of the following:

  • Arrival airport transfer
  • Airport transfer upon departure
  • MYR 300 nett dining credit, per-room, per-stay
  • MYR 300 nett Chi, The Spa credit, per-room, per-stay on all a la carte treatments
Terms and Conditions
  1. Guests will be requested to present their “low-risk” status on the MySejahtera app, as well as their digital vaccination certificate confirming their fully vaccinated status (minimum of 14 days have passed after their second vaccine dose for Pfizer, SinoVac and AstraZeneca, or 28 days in the case of single-dose vaccines for CanSino and Johnson & Johnson).
  2. Please be informed that children at the age of 17 and under must be accompanied by fully vaccinated parents following government guidance.
  3. We adjust our hotel operations in compliance with the prevailing government advisories. Currently, except for sauna, Feringgi Bar and F.I.P, all hotel facilities and amenities are open. Please visit our website for updated opening hours.
  4. A stay of at least 3 consecutive nights is required to avail this offer.
  5. Package inclusions are non-transferable, non-refundable, non-exchangeable for cash and cannot be exchanged for other services rendered by the resort.
  6. Dining credits (where available) may be used for all meal periods except for breakfast and banquet charges.
  7. Prior reservation is required and is subject to availability and close-out dates.
  8. Not applicable for group bookings of 10 or more rooms.
  9. Blackout dates may apply.
  10. Offer is not valid in conjunction with any other ongoing offer or promotion (including discounts, privilege cards, Golden Circle food and beverage Point Redemption, Golden Circle Spa Point Redemption).
  11. An additional third person staying in a Garden Wing room will be charged MYR 180 + per night (inclusive of breakfast and an extra bed); staying in a Rasa Wing room and all Suites will be charged MYR 250 + per night (inclusive of breakfast, Rasa Wing Privileges and an extra bed). Only 1 extra bed is allowed per room (subject to availability). Third person charges are subject to prevailing offer discounts, service charges and government tax.
  12. All rates quoted are subject to 10% service charge and 6% government tax (SST).
  13. A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2022 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. Guests arriving on or before 31 December 2021 are exempted from Tourism Tax as announced by the Federal Government.
  14. The Penang local government fee of MYR 3 nett per room per night will be exempted for all arrivals until 30 June 2022. For stays from 1 July 2022 onwards, the prevailing local government fee is not included in your total room cost and will be collected upon check-in.
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