About the Hotel
About the Hotel
Your princely residence
in the legendary City of Light
Steeped in history, Shangri-La Paris occupies the former residence of Prince Roland Bonaparte. This 5-star hotel, set in the 16th arrondissement, overlooks views of the Eiffel Tower and Seine, holding both Palace distinction and Monument Historique status.
Services & Facilities
Services & Facilities
At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. From pre-arrival to your departure, a team of Shangri-La specialists are on hand to ensure a personalised experience and cater to all your needs with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will try to assist in any way we can.
Facilities
Conference Facilities
Facilities for the Physically Challenged
Hospitality Lounge
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Spa
Working office (on request)
Services
Shoeshine Service
Butler
Laundry and Valet Service
Postal / Courier Service
Wireless Internet in Public Areas
Voice Mail
Children
Babysitting / Child Care
Travel and
Transportation
Airport Transfer
Car Rental Service
Taxi & Limousine Service
Travel Agency / Tour Desk
Food and
Beverage
24-hour Room Service
2 Restaurants and 1
Bar
Pets
Pets are welcome (Only one pet up to 10 kg per room is allowed for no additional fee. Pets must be kept on short leash and supervised at all times in the common areas, and must be carried in a bag at the bar or restaurants. Pets are not allowed at the Spa)
Bowl and basket provided
Learn MoreExplore Paris
Explore Paris
Situated in Paris’ elegant 16th arrondissement, Shangri-La is the perfect base for experiencing Paris. Begin your stay with a breathtaking view of the Eiffel Tower from your room then explore Paris’ must-do sights. Discover what truly makes the city tick with our Paris travel guide.
Learn MoreAwards
Awards
Inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which our hotels and resorts are renowned worldwide. At Shangri-La Paris, we are honoured to receive global recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
Hotel
Conde Nast Traveler Readers Choice Awards – Shangri-La Paris: #1 Hotel in Paris, #7 Hotel Worldwide (2023)
Forbes Travel Guide – Five-star rating (2023)
Travel + Leisure Awards – Shangri-La Paris: #3 Hotel in Paris (2023)
Elite Traveler – Prince Roland Bonaparte: “Top 100 Suites in the World” (2022)
European Hotel Awards – Palace of the year (2022)
Travel + Leisure Awards – Top 10 hotels in Paris (2022)
Forbes Travel Guide Five-Star Rating (2022)
Kiwi Collection Awards - Most Romantic Hotel 2022
Hotel of the Year – World Luxury Hotel Awards 2021
Top 10 hotels à Paris - Conde Nast Traveler 2021 Readers’ Choice Awards
Luxury Wedding Destination - (Europe winner) - World Luxury Hotel & Spa Awards 2020
Top 15 hotels in Paris – Conde Nast Traveler 2020 Readers’ Choice Awards
Top Luxury Hotels / Resorts, International Region - Wedding Sutra Honeymoon Awards 2018
Grand Luxury Hotel of the Year 2018 - Luxury Travel Awards 2018
One of the Top Hotels in Paris, Conde Nast Traveler Reader's Choice Awards 2017 (USA)
Luxury City Hotel of the Year - Luxury Travel Awards 2017 (UK)
Best Luxury City Hotel in Europe 2016, European Business Magazine (UK)
One of the Top Hotels in Paris, Conde Nast Traveler Readers’ Choice Awards 2016 (USA)
Gold Ranking, U.S. News & World Report’s 2016-17 Best Hotels in Europe
One of the Best Hotels in Paris, Travel+Leisure World’s Best Awards 2016 (USA)
Traveller's Choice 2016 - Luxury Category on TripAdvisor
Gold List 2016 - Conde Nast Traveler (USA)
Conde Nast Traveler's Best Hotels in Paris: Readers' Choice Awards 2015
"World Luxury Hotel Awards" - Luxury Romantic Hotel - 2015
Robb Report - Elite Suites of Europe 2015
Conde Nast Traveler's Gold List 2015 : the World's Best Hotels
Traveller's Choice 2015 - Catégorie Luxe sur TripAdvisor
Distinction Palace - 2014
Restaurants
Haute Grandeur Global Awards – La Bauhinia: “Best Seafood Restaurant” (2023)
World luxury Restaurant Awards – Shang Palace: “Best Authentic Cuisine” & La Bauhinia: “Best Fine Dining Cuisine in France”, “Best Head Chef in Western Europe” (2023)
“Fou de Pâtisserie” Trophies – King’s Cake 2022: “People’s choice award” (2022)
World Luxury Restaurant Awards – La Bauhinia: “Best Gourmet Dessert Menu” (2022)
World Luxury Restaurant Awards – Shang Palace: “Best Chinese Cuisine” (2022)
Michelin Guide – Shang Palace maintains its Michelin star 10 years in a row
Shang Palace: Nommé Meilleur restaurant d’hôtel en Europe par Prix Villégiature 2019
Stella Award - Best Food and Beverage Hotel, International Region - 2018
Hotel of the Year awards - Best Hotel Room Worldwide: Terrace Eiffel Tower View Room - 2015
Hotel of the Year awards - Best Hotel Chef Worldwide: Christophe Moret - 2015
Conde Nast Traveler's Gold List 2015: the Best Hotels Meals
Spa
World Luxury Spa Awards – Chi, The Spa: “Best Luxury Yoga Experience” (2023)
Luxury City Hotel Spa - (Regional winner) - World Luxury Hotel & Spa Awards 2020
Others
International GM Awards – Julien Bardet: “Best General Manager” (2023)
"Citizens’ Initiative" trophy at the Defis RSE "CSR Challenges" awards in the context of its partnership with NGO Pl4y International - 2015
For any enquiries, please reach out to our Communications team at [email protected]
Learn MoreImage Credit Instructions
Image Credit Instructions
Please find below the credit instructions concerning the use of the pictures available on our website:
Downloading and using any of Shangri-La's images is subject to the agreement of our Terms and Conditions.
All pictures of the lighting of the Eiffel Tower are with the participation of La Ville de Paris and the Eiffel Tower Operating Company, Pierre Bideau Copyright, Concepteur Lumière, for the golden lighting of the Eiffel Tower.
Learn MoreCorporate Social Responsibility
Corporate Social Responsibility
At Shangri-La Paris, we work together to promote sustainability and a positive impact on the community.
Learn MoreRegistration and Legal Matters
Registration and Legal Matters
Shangri-La Hotels (Paris}
Company share capital: 13 772 210,00 €
RCS number: RCS Paris 487 719 304
VAT number: FR 30 487 719 304
Information on the absence of the right of withdrawal
In accordance with article L. 221-18 of the French Consumer Code, the Customer does not benefit from the right of withdrawal from a contract for the provision of services, which does not apply to the provision of accommodation services other than residential accommodation
Information on dispute resolution methods
The European Commission has set up an Online Dispute Resolution platform to facilitate the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Information on the Bloctel system to combat telephone canvassing
Telephone canvassing
Your telephone details are collected during the room reservation process. We do not carry out telephone canvassing. However, in accordance with article L223-2 of the French Consumer Code, you can register on the Bloctel telephone anti-solicitation list, a free service set up by the French government, by following the steps on the website: https://www.bloctel.gouv.fr
Please note that your registration can be effective within a maximum of 30 days after the issue of your registration receipt
Information regarding the consumer mediator
According to article L612-1 of the French Consumer Code, in the event of a dispute between a professional and a consumer, the latter must try to find an amicable solution.
If no amicable solution can be found, the consumer may refer the matter, free of charge, to the consumer conciliation body to which the professional belongs, within a period of one year from the date of the written complaint sent to the professional. In this case, the mediator is the Association of European Mediators (AME CONSO).
The referral to the consumer mediator must be made:
- either by filling in the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com
- or by post to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS
Learn MoreMap & Directions
Map & Directions
Shangri-La Paris is located in a 19th-century residence in the elegant 16th arrondissement, one of the revered neighbourhoods in the city. The hotel is 45 minutes from Charles de Gaulle Airport and 30 minutes from Paris Orly Airport.
Learn More