Services & Facilities
Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.


  • Wi-Fi and broadband Internet access
  • Non-smoking establishment with a designated smoking area
  • Extensive conference, banqueting and events facilities
  • Horizon Club Lounge
  • Facilities for the physically handicapped
  • Secure parking facilities
  • In-room safety deposit box
  • TV channels
  • Health Club
  • Outdoor Swimming Pool
  • Clinic


  • Butler service in specialty suites
  • 24-hour concierge service
  • Shoeshine service
  • Express check-in and check-out services
  • IT Butler
  • Postal / courier service

Travel & Transportation

  • Airport transfer with meet-and-greet service
  • Car rental service
  • Taxi and limousine service

Dining & Entertainment

  • 24-hour in-room dining
  • Circles Event Café
  • Shang Palace Cantonese restaurant
  • Sage Grill
  • Lobby Lounge
  • In-room mini-bar

Business Centre Services

The Business Centre services at Makati Shangri-La, Manila offers many business amenities for the discerning executive traveler. Those Business amenities include, but are not limited to the following:

  • Binding services
  • Courier and facsimile services
  • Laser printing and scanning services
  • Photocopying and printing services
  • Notarial services

Other Services

  • Florist
  • Foreign currency exchange counter
  • Shopping arcade


Ayala Avenue corner Makati Avenue, Makati City 1200 Philippines


(63 2) 8813 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: