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Services & Facilities
Catering to your every need

 


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For both business and leisure, our dedicated and experienced staff is committed to meeting the needs of every guest, offering a wide range of services and facilities to ensure a comfortable and seamless stay.If you require any service not listed, please contact us, and we will gladly assist you.


Facilities

  • Wi-Fi and broadband Internet access
  • Non-smoking establishment with a designated smoking area
  • Extensive conference, banqueting and events facilities
  • Horizon Club Lounge
  • Facilities for the physically handicapped
  • Secure parking facilities
  • In-room safety deposit box
  • Smart screen TV
  • Health Club
  • Outdoor Swimming Pool
  • Clinic

Services

  • Butler service in specialty suites
  • 24-hour concierge service
  • Shoeshine service
  • Express check-in and check-out services
  • IT Butler
  • Postal / courier service
  • House doctor on call
  • Business support services
  • Florist
  • Foreign currency exchange counter
  • Shopping arcade

Travel & Transportation

  • Airport transfer with meet-and-greet service
  • Car rental service
  • Taxi and limousine service

Dining & Entertainment

  • 24-hour in-room dining
  • Circles Event Café
  • Shang Palace Cantonese restaurant
  • Sage Grill
  • Sage Bar
  • Lobby Lounge
  • Pool Bar
  • In-room mini-bar upon request

Address

Ayala Avenue corner Makati Avenue, Makati City 1200 Philippines

Phone

(63 2) 8813 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: