About the Hotel
Your Shangri-La Story
Where the City Gathers
Located at the heart of the city's premier financial and commercial district, Makati Shangri-La, Manila is an iconic landmark. As an award-winning hotel, the hotel is known for its timeless elegance and legendary brand of service, supported by inventive and on-trend destination dining experiences, and the most flexible banqueting spaces in Metro Manila.
Explore Manila

Explore Manila
Makati Shangri-La, Manila, is  
surrounded by the country's premier shopping  malls and located right in the  
heart of cosmopolitan Makati City. Browse around the Ayala Museum,  take 
a leisurely stroll at the Ayala Triangle  Garden, a park located across  from 
the hotel, or catch a show at any of the  colourful nightlife spots in and  
around the city.Philippines Department of  Tourism Website
Learn MoreServices & Facilities

Services & Facilities
 
View full 360° VR tour here.
 
 
For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.
Facilities
    Wi-Fi and broadband Internet access
    Non-smoking establishment with a designated smoking area
    Extensive conference, banqueting and events facilities
    Horizon Club Lounge
    Facilities for the physically handicapped
    Secure parking facilities
    In-room safety deposit box
    Smart screen TV
    Health Club
    Outdoor Swimming Pool
    Clinic
Services
    Butler service in specialty suites
    24-hour concierge service
    Shoeshine service
    Express check-in and check-out services
    IT Butler
    Postal / courier service
    House doctor on call
    Business support services
    Florist
    Foreign currency exchange counter
    Shopping arcade
Travel & Transportation
    Airport transfer with meet-and-greet service
    Car rental service
    Taxi and limousine service
Dining & Entertainment
    24-hour in-room dining
    Circles Event Café
    Shang Palace Cantonese restaurant
    Sage Grill
    Sage Bar
    Lobby Lounge
    Pool Bar
    In-room mini-bar upon request
Learn MoreAwards

Awards
We've been honoured to receive worldwide
recognition for our legendary    Asian hospitality.
Here is a list of our recent awards: 
    Premium Hotel, Trip.com, 2025
    Top 3 Best Business Hotel in Manila, Business Traveller (Asia Pacific), 2024
    Premium Hotel, Trip.com, 2024
    Travelers Choice Award, TripAdvisor, 2024
    Top 3 Best Business Hotel in Manila, Business Traveller (Asia Pacific), 2023
    Employer of the Year Award, People Management Association of the Philippines, 2019 
    Best Business Hotel in Manila, Business
    Traveller (Asia   Pacific), 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009
    One of the Gold  List  Hotels, Conde Nast  Traveller (USA), 2013,
    2012, 2011, 2010,  2009
    Top  25 Best Hotels in  Southeast Asia,
    Conde Nast Traveller  Readers'   Choice, 2014, 2013, 2012, 2011,
    2010
    One of the 500  Best Hotels   in the World, Travel + Leisure
    "T+L  500" (USA), 2014,  2013, 2012,   2011, 2010
    Best Hotel in
    Manila,  DestinAsian  Readers'  Choice   Awards, 2016, 2015, 2014, 2013,
    2012, 2011, 2010
    Best  Business Hotel  in  Manila, Finance Asia
    Business Travel Poll, 2015, 2014,  2013,  2012
    Top 3 Hotels in the
    Philippines, TripAdvisor Travellers'   Choice,  2016, 2014, 2013
    Top
    5 Luxury Hotels in the Philippines,  TripAdvisor  Travellers' Choice,
    2014, 2013
    Top 25 Hotels for   Service in the  Philippines, Trip
    Advisor Travellers' Choice, 2015,  2014,  2013
    Insiders' Select
    List, Expedia, 2013
    Best  Eco  Initiative  for a Hotel,
    Asiarooms.com, 2013
For more details or press inquiries, please contact our Director of Marketing Communications.
Annie Gatchalian
[email protected]
Phone: (63 2) 8813 8888
Learn MoreMap & Directions

Map & Directions
Makati Shangri-La, Manila, is 20 minutes from Ninoy Aquino International Airport.
Learn More