Services & Facilities
Catering to Your Every Need

At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. Our dedicated and experienced staff caters to all of your needs with an extensive range of services and facilities. 

If you require any service not listed here, please contact us and we will assist in any way we can.




  • Conference, Banqueting and Events Facilities 
  • Facilities for accessible access
  • All rooms and suites are non-smoking
  • Parking Facilities


  • 24-hour Concierge Service
  • Butler Service in Suites
  • Car Rental Service
  • Shoeshine Service
  • Express Check-in and Check-out
  • Foreign Exchange Counter
  • House Doctor on Call
  • In-room Spa Services
  • IT Butler
  • Laundry & Valet Service
  • Photo Processing Service
  • Postal / Courier Service
  • Safe Deposit Box
  • Wireless and Wired Internet access throughout the hotel


  • Babysitting / Child Care
  • Special menus

Travel & Transportation

  • Complimentary Shopping Shuttle to Oxford Street
  • London Black Taxi Service 
  • Limousine Service 

Food & Beverages

  • 24-hour Room Service
  • 3 Restaurants & 1 Bar


31 St Thomas Street, London SE1 9QU United Kingdom


(44 20) 7234 8000

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: