Explore the city at your ease

Kuala Lumpur is Malaysia’s main international arrival gateway and a central hub for bus, train or taxi travel. Kuala Lumpur International Airport is located 43 kilometres south of the city centre.


Taxis are available widely in the city and at designated taxi stands. Please note that rides between 12midnight and 6am are subject to a 50% surcharge, in addition to the metered fee.

Car Hire

Shangri-La Kuala Lumpur offers a car rental service. Drivers must hold an international driving licence and be at least 23 years old.

In Malaysia, traffic keeps to the left.

Seat belts are compulsory for the driver and all passengers.

Public Transit


Extensive light rail train services are available on the KTM Komuter, Putra LRT and KL Monorail.

KLIA Express provides uninterrupted train service from the KLIA International Airport to KL Sentral, which is a 20-minute taxi ride from Shangri-La Kuala Lumpur.


Public buses are widely available within the city at designated public bus stops. Almost all buses are air-conditioned and equipped with an automated ticket vending machine.


A wide range of e-hailing services are available in the city. Please note that a surcharge may apply during high-traffic periods as well as between 12midnight and 6am. Consult our concierge team for further information.


Parking is for guests of Shangri-La Kuala Lumpur. Valet parking is also available for a nominal fee.


11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia


(60 3) 2032 2388

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: