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About the Hotel

Your Shangri-La Story

Some search for great escapes

we bring you paradise

Escape out of the city and journey into nature; where the sea meets the rainforest and a warm welcome awaits.

Environmental, Social, and Governance

Environmental, Social, and Governance

Our ESG Vision At Shangri-La, we aim to be the best-loved hospitality group by hosting people to the colourful joys of life in a sustainable manner, delivering hospitality that empowers our people, uplifts local communities, nurtures the planet, and celebrates Asian heritage.   Our ESG Strategy Our ‘Triple S’ strategy of Stay, Savour and Shine ensures that sustainability is embedded into every aspect of our business and operations, touching every step of your journey with us.
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Explore Sabah

Explore Sabah

Embark on a journey in vibrant Sabah—a haven for nature enthusiasts. Discover the island's natural wonders intertwined with a captivating local culture that cherishes age-old traditions into the present day. Your adventure awaits!
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Services & Facilities

Services & Facilities

At our resort, our devoted and seasoned staff are committed to meeting guests' needs through a comprehensive array of services and facilities. Should you require any service not currently listed, kindly get in touch with us, and we will do our utmost to assist you in every possible way. For easy navigation, access the resort map by clicking here. Your comfort is our priority. Front Desk 24-hour front desk service Luggage storage Family Friendly Babysitting Service Daily activities for adults and children  Food & Beverages 24-hour Room Service 2 Karaoke Room  Transportation Airport Transfer Shuttle Service to the city Business Services Meeting Room Internet Wi-Fi and broadband Internet access Spa & Wellness Gym Nail Salon Parking Free self-parking onsite Electric car charging station onsite Other Services Travel Agency Clinic
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Awards

Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here are our recent awards: 2024 Awards ASEAN Green Hotel Standard 2024-2026 by ASEAN Tourism Standard ASEAN MICE Venue Standard 2024-2026 (Category: Meeting Room) by ASEAN Tourism Standard Voted No.1 Best Family Resort, Malaysia by Holidays with Kids (Australia), Readers’ Choice 2024 Top 500 Hotels in the World by Travel + Leisure Tripadvisor Travellers’ Choice Awards 2024 Top Producing Chain 2024 by Trip.com Trip.Best Premium Hotel 2024 by Trip.com TTG Travel Awards 2024 – Best Hotel in Sabah 2023 Awards Green Hotel Certified by Ministry of Tourism, Arts and Culture Malaysia Voted Best Hotel View in Malaysia by Haute Grandeur 2023 Travel + Leisure Luxury Awards Asia Pacific 2023 – No.6 Malaysia’s Best Beach & Upcountry Resort Voted No.1 Best Family Resort, Malaysia by Holidays with Kids (Australia), Readers’ Choice 2023 Voted No.9 Best Family-Friendly Resort by Lifestyle Asia 2023 2022 Awards Voted No.1 Best Family Resort, Malaysia by Holidays with Kids (Australia), Readers’ Choice 2022 Best Leisure Hotel in Malaysia by Haute Grandeur Global Excellence Awards 2022 Clean & Safe Malaysia Certification by Bureau Veritas 2021 Awards Voted No.1 Best Family Resort, Malaysia by Holidays with Kids (Australia), Readers’ Choice 2021 Best Luxury Resort Spa in Malaysia by World Luxury Spa Awards 2021 (The Spa) 5th Best Hotel for Children in the World by The Villegiature Awards 2020-2021 2020 Awards Voted No.1 Best Family Resort, Malaysia by Holidays with Kids (Australia), Readers’ Choice 2020 Best Luxury Wellness Retreat in Malaysia by Luxury Lifestyle Awards 2020 Gold – Best Sustainability Initiative (International Category) by M&C Asia Stella Awards 2020 Tripadvisor Travellers’ Choice Awards 2020 World Luxury Spa Awards 2020 by World Luxury Awards (The Spa)
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Map & Directions

Map & Directions

The journey from the airport to Shangri-La Rasa Ria, Kota Kinabalu, is approximately 45 minutes by car. View full 360° VR tour here.
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Address

Pantai Dalit, PO Box 600, Tuaran, Kota Kinabalu, Sabah, 89208 Malaysia

Phone

(60 88) 797 888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: