About the Hotel
Your Shangri-La Story
Peaceful Luxury
In the Heart of the Capital
Sounds of the city on a busy noon fade as you’re chauffeured into the driveway of Shangri-La. The warm reception is soothing to the senses as you make your way to your luxurious suite. Located in the vibrant heart of Indonesia’s capital, Shangri-La is the city's premier meeting venue, with one of the largest ballrooms & leading business facilities in Jakarta. With heartfelt service, varied dining options & tranquil gardens, we offers the perfect respite from the bustle of the city; a true Urban Oasis.
Explore Jakarta

Explore Jakarta
As Indonesia’s largest city, Jakarta offers an enormous supply of things to see and do. Central Jakarta offers a wide selection of bars, restaurants and shopping malls, along with museums and other attractions.
Learn MoreServices & Facilities

Services & Facilities
For both business and leisure travelers, our dedicated and experienced staff caters to guests' needs with a wide range of facilities and services, including travel and transportation, shopping, dining, and a fully equipped business center. If you require any additional services, please feel free to contact us.
Facilities:
- Business Centre
- Broadband Internet Access
- Facilities for the Physically Challenged
- Health Club & Spa
- Non-smoking Rooms
- Parking Facilities
- Safe Deposit Box
Services:
- Butler Service in Suites
- Express Check-in and Check-out Services
- Laundry & Valet Service
- Postal / Courier Service
Travel & Transportation:
- Airport Transfer
- Taxi & Limousine Service
- Helicopter Landing Pad
Shops:
- High-end shopping arcade
Food & Beverages:
- 24-hour Room Service
- 4 Restaurants & 1 Bar
- Deli Shop
- Lobby Lounge
Business amenities include:
- Internet Service
- Photocopying Services
- Printers & Scanners
Learn MoreAwards

Awards
We are honored to receive worldwide recognition for our legendary Asian hospitality.
2024
Top 10 City Hotels in Indonesia – DestinAsian Readers' Choice Awards 2024
JIA – Best of the best Restaurant 2024 by Mobiliari
2022
3rd Best Business Hotel in Jakarta – CNBC Best Business Hotels 2022
SATOO – Best Buffet Restaurant by Jakarta Tourism Award
Best 5-star Hotel in Jakarta by Jakarta Tourism Award
2021
Best Business Hotel in Jakarta – 2021 Business Traveller Asia-Pacific Awards.
2020
2nd Winner of The Best Hotel Indonesia – DestinAsian Readers' Choice Awards
2019
JIA – Upmarket venue 2019 award for Chinese Restaurant by Foodies
Best Family Hotel - Exquisite Awards 2019 by Exquisite Media
JIA – Best Chinese Restaurant by Now! Jakarta
B.A.T.S. – Best Live Music Venue by Now! Jakarta
B.A.T.S. – 10th Anniversary - Best of The Best Awards by Now! Jakarta
ROSSO – Best Italian Restaurant by Now! Jakarta
SATOO – Best Multi Cuisine Restaurant by Now! Jakarta
2018
Best Family Hotel by Exquisite Media
Rosso – Best Mediterranean Restaurant by Exquisite Media
JIA – Best Chinese Restaurant by Now! Jakarta
B.A.T.S. – Best Live Music Venue by Now! Jakarta
Rosso – Best Italian Restaurant by Now! Jakarta
Nishimura – 2nd Runner Up for Best Single Japanese Restaurant
For more details or other press enquiries, please contact our Communications Team:
[email protected]
Tel: (62 21) 2922 9999
Learn MoreCorporate Social Responsibility

Corporate Social Responsibility
Through Embrace, Shangri-La’s Care for People Project, Shangri-La Jakarta has been helping Putranusa Orphanage since 2019 with vocational training, work experience, and more in hope to give a positive impact on the children's future.
Learn MoreMap & Directions

Map & Directions
Shangri-La Jakarta is approximately 45 minutes from Soekarno-Hatta International Airport.
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