About the Hotel
Your Shangri-La Story
Peaceful luxury
in the heart of the capital
Explore Jakarta

Explore Jakarta
As Indonesia’s largest city, Jakarta offers an enormous supply of things to see and do. Central Jakarta offers a wide selection of bars, restaurants and shopping malls, along with museums and other attractions.
Learn MoreServices & Facilities

Services & Facilities
For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will assist in any way we can.
Facilities
Business Centre
Broadband Internet Access
Facilities for the Physically Challenged
Health Club & Spa
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Services
Butler Service in Suites
Express Check-in and Check-out Services
Laundry & Valet Service
Postal / Courier Service
Travel & Transportation
Airport Transfer
Taxi & Limousine Service
Helicopter Landing Pad
Shops
High-end shopping arcade
Food & Beverages
24-hour Room Service
4 Restaurants & 1 Bar
Deli Shop
Lobby Lounge
Business Centre
The Business Centre at Shangri-La Jakarta offers many business amenities for discerning executive travellers. Business amenities include:
Services
Binding Services
Courier Services
Facsimile Services
Internet Service
Photocopying Services
Printers & Scanners
Learn MoreAwards

Awards
We are honoured to receive worldwide recognition for our legendary Asian hospitality.
2022
3rd Best Business Hotel in Jakarta – CNBC Best Business Hotels 2022.
2021
Best Business Hotel in Jakarta – 2021 Business Traveller Asia-Pacific Awards.
2020
2nd Winner of The Best Hotel Indonesia – DestinAsian Readers' Choice Awards
2019
JIA – Upmarket venue 2019 award for Chinese Restaurant by Foodies
Best Family Hotel - Exquisite Awards 2019 by Exquisite Media
JIA – Best Chinese Restaurant by Now! Jakarta
B.A.T.S. – Best Live Music Venue by Now! Jakarta
B.A.T.S. – 10th Anniversary - Best of The Best Awards by Now! Jakarta
ROSSO – Best Italian Restaurant by Now! Jakarta
SATOO – Best Multi Cuisine Restaurant by Now! Jakarta
2018
Best Family Hotel by Exquisite Media
Rosso – Best Mediterranean Restaurant by Exquisite Media
JIA – Best Chinese Restaurant by Now! Jakarta
B.A.T.S. – Best Live Music Venue by Now! Jakarta
Rosso – Best Italian Restaurant by Now! Jakarta
Nishimura – 2nd Runner Up for Best Single Japanese Restaurant
For more details or other press enquiries, please contact our Director of Communications:
Yosefine Lestyana
[email protected]
Tel: (62 21) 2922 9999
Learn MoreCorporate Social Responsibility

Corporate Social Responsibility
Through Embrace, Shangri-La’s Care for People Project, Shangri-La Jakarta has been helping Putranusa Orphanage since 2019 with vocational training, work experience, and more in hope to give a positive impact on the children's future.
Learn MoreMap & Directions

Map & Directions
Shangri-La Jakarta is approximately 45 minutes from Soekarno-Hatta International Airport.
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