At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. Our dedicated and experienced staff caters to all of your needs with an extensive range of services and facilities.  If you require any service not listed here, please contact us and we will assist in any way we can.   Facilities 24-hour Business Centre Conference Facilities  Facilities for the Physically Challenged Hair / Beauty Salon Hospitality Lounge Non-smoking Rooms Parking Facilities Safe Deposit Box Spa Services Dry Cleaning Service Express Check-in and Check-out Services Laundry & Valet Service Photo Processing Service Postal / Courier Service Wireless Internet in Public Areas Voice Mail Children Babysitting / Child Care Travel & Transportation Airport Butler Service Helicopter Transfer Service to / from the Airport Taxi & Limousine Service Shops Gift Shop Shopping Arcade Food & Beverages 24-hour Room Service 2 Restaurants & 1 Bar Lobby Lounge  Business Centre Facilities Meeting Room Rental Business CentreServices  Computer & Internet Use Facsimile Services Photocopying Services Air / Train Ticketing Services Translations  

Inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which our hotels and resorts are renowned worldwide. At Shangri-La Bosphorus, we are honoured to receive global recognition for our legendary Asian hospitality.   Here is a list of our recent awards: Condé Nast Traveler Readers’ Choice Awards 2025:  #1 Best Hotel in Istanbul, #4 Best Hotel in Europe,  #5 Best Hotel in the World Elite Traveler's 2025 Top Suites awards, Shangri-La Suite Gault& Millau Türkiye Guide Special Awards 2025, International Cuisine, Shang Palace – Cheng Lu, 1 Toque Hürriyet Pearly Gastronomy Guide 2024-2025, Shang Palace, 4 Pearls Award Travel and Leisure 2024 - #2 Top Hotel in Istanbul. Condé Nast Traveler Readers’ Choice Awards 2024 – ranked Top #2 among Turkey’s top hotels. Gault& Millau Türkiye Guide Special Awards 2024, International Cuisine, Shang Palace – Cheng Lu, 1 Toque Hürriyet Pearly Gastronomy Guide 2024 – Shang Palace, 4 Pearl Award  Condé Nast Traveler Readers’ Choice Awards 2023 – ranked Top #8 among Turkey’s top hotels. International Business Awards 2023 - Hospitality & Leisure, Stevie Awards- Bronze  U.S. News 2023 Best Hotels Rankings - Shangri-La Bosphorus, Istanbul “Top #5 in Best Hotels in Istanbul, Top #7 in Best Hotels in Turkey, Top #296 in Best Hotels in Europe” Hürriyet Pearly Gastronomy Guide 2023 – Shang Palace, 4 Pearl Award  Forbes Travel Guide Star Award Winner 2023 – 4 Star  Shangri-la Bosphorus, Istanbul - Shangri-La MEIA 2023 Strategic Priorities & Awards ‘’Best EBITDA Growth YTD 2022 vs. YTD 2019’’ – Runner Up, 2023 Shangri-la Bosphorus, Istanbul - Shangri-La MEIA 2023 Strategic Priorities & Awards ‘’Best Recovery on Revenue YTD 2022’’ – Winner The Luxury Network: “Best Luxury Hotel in Turkey”,2023 Travel + Leisure World’s Best Awards: “The 5 Best Hotels in Istanbul” & “The 15 Best City Hotels in Europe” Best of Digital Awards: “The Best Hotel Chain of the Year” Travel + Leisure World’s Best Awards: “The 5 Best Hotels in Istanbul” & “The 15 Best City Hotels in Europe”, 2022 The Luxury Network: “Best Luxury Hotel in Turkey”,2022 Shangri-La Hotels and Resorts “SLIB 2022 EMEAI BSC Champion”  Condé Nast Traveler Readers’ Choice Awards 2022 – Ranked top 3 in top Turkey & Greece Hotels and top 50 Best Hotels in The World,2022. International Travel Awards -The best Suite Hotel in 2022 Travel + Leisure World’s Best Awards 2025: #2 Best Hotel in Istanbul, #3 Best Hotel in Europe,  #15 Best Hotel in the World Hürriyet Pearly Gastronomy Guide 2022- Shang Palace, 4 Pearl Award  Best On-Site Support Staff at the Stella Awards 2021 World’s Best Hotels at Experts’ Choice Awards 2021 – Trip Expert Condé Nast Traveler Readers’ Choice Awards 2020 – Ranked Number 3 in Istanbul hotels  in top Turkey & Greece Hotels List 2021 Luxury Hotel of the Year – THA- Travel and Hospitality Awards 2020 Condé Nast Traveler Readers’ Choice Awards 2019 – Ranked Number 34 in the 50 Best Hotels in The World List Golden Spoon Gastronomy Awards 2019 – Shang Palace, The Best Foreign Concept Restaurant in Istanbul Business Traveller 2019 Reader’s Choice Awards – The Best Hotels in the World (Top 50)  Hürriyet Pearly Gastronomy Guide 2017 – Shang Palace, 3 Pearl Award  U.S. News & World Report (US) Best Hotels List 2016-2017 – Silver Ranking for Best Hotels in Europe BD – Business Destinations Travel Awards – Best Business Hotel of Turkey, 2015 Robb Report Magazine (EU) Top 100 Hotels, May 2015 Robb Report Magazine (US/TR) Best of the Best in the Hotels category, 2014