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Services & Facilities
Catering to your every need

Experience our signature Shangri-La hospitality, alongside the comfort and conveniences catered to the modern on-the-go business traveller or leisurely explorer.

If you require any service not listed here, please approach our Front Desk or email us, and we will assist in any way we can.

Facilities 

  • Business Centre
  • Health Club
  • Conference Facilities
  • Facilities for the Physically Challenged
  • Non-smoking Rooms
  • Parking Facilities
  • Electric Vehicle Charging Station (EVC Station) - Level P1, KL Convention Centre Parking
  • Safe Deposit Box
  • Serviced Offices 
  • International Adaptors in Guest Rooms

Services

  • Wi-Fi Access
  • Buggy Shuttle Service (Hotel to PETRONAS Twin Towers/Suria KLCC)
    *For your safety, please note that the buggy shuttle service will not operate during rainy weather and will resume 15 minutes after the rain has stopped. Service may also be suspended at any time if instructed by local authorities for security reasons.
  • Shoeshine Service
  • Express Check-in and Check-out Services
  • Laundry & Valet Service
  • Florist
  • Foreign Exchange Counter

Travel & Transportation

  • Airport Transfer
  • Car Rental Service
  • City Shuttle Service
  • Taxi & Limousine Service 

Food & Beverages

  • 24-hour Room Service
  • 2 restaurants, 1 bar & 1 café
  • Takeaway & Delivery

Address

Kuala Lumpur City Centre 50088 Malaysia

Phone

(60 3) 2332 9888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: