Services & Facilities

Whether you are a guest for business or leisure, our dedicated and experienced hotel staff will make every effort to cater to your needs to ensure a comfortable and pleasurable stay, with an extensive range of services and facilities available.

If you require any service not listed below, please contact us and we will do our very best to assist in any way we can.


  • Business Centre
  • Conference facilities
  • Health Club
  • Facilities for guest with physical challenges
  • Non-smoking rooms
  • Parking facilities
  • Safe-deposit boxes
  • Early-arrivals area


  • High speed internet
  • Shoeshine service
  • Express check-in and check-out services
  • Laundry and valet service
  • Postal / Courier service

Travel & Transportation

  • Booking service for airport transfers
  • Booking service for taxis and limousines
  • Helicopter landing pad close by


  • Foreign exchange counter
  • Shopping Centre
  • Tour Desk

Food and Beverage

  • The Backyard restaurant – open daily for breakfast (6am to 10.30am), lunch (noon to 5pm), and dinner (5pm to 9.30pm)
  • The Backyard bar – open daily from noon to late
  • Pool Bar – open daily from noon to 6pm (weather permitting)
  • In-room dining - breakfast available from 6am to 10.30am and all-day dining from 10.30am to 10pm
  • One restaurant and two bars

Business Centre

The Business Centre offers many business amenities for the discerning executive traveller.

Business Centre amenities include:


  • Conference Call / Videoconferencing Facilities
  • Meeting Rooms / Boardrooms


  • Binding services
  • Courier services
  • Facsimile services
  • Internet service
  • Laser printing
  • Photocopying services
  • Scanning
  • Word Processing / Translation / Interpretation services


  • Audiovisual Equipment
  • Computers with Broadband Internet Access
  • Projectors
  • Mobile Phones
  • Photocopier
  • Printers


Pierpoint Road Cairns, Queensland 4870 Australia


(61 7) 4052 7500

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: