For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities:  Wi-Fi Function support centre Facilities for the physically challenged Non-smoking rooms Parking facilities Safe deposit box services Fully-equipped health club and gymnasium Sauna and steam room Indoor swimming pool Video-conferencing facilities Services:  I.T Butlers Shoeshine service Express check-in and check-out services Laundry and valet services Travel and Transportation:  Air ticketing service Airport transfer Car rental service Taxi and limousine service Food and Beverage:  Room service Ani's kitchen ordering dishes Ani's home kitchen self-service breakfast/dinner Private dining room table Function Support Centre: The Function Support Centre at Shangri-La Resort Shangri-La  provides a range of business amenities for the executive traveller as well as support for meeting organisers and delegates. Business amenities include: Workstations Meeting rooms

Shangri-La Hotels and Resorts remains committed to operating in an economically, socially and environmentally responsible manner while balancing the interests of diverse stakeholders. In striving to be a leader in corporate citizenship and sustainable development, a corporate-level CSR Committee drives the company’s initiatives in the strategic areas of stakeholder relations, the environment, health and safety, the supply chain and employees.

Surrounded by breathtaking heritage sites and the rich culture of Shangri-La, Shangri-La Resort, Shangri-La is a hub from which to experience the Lost Horizon. Diqing (Dí qìng) Shangri-La Airport is located about 4 kilometres southeast of Shangri-La City and serves the airlines to Lhasa, Chengdu and Beijing via Kunming, Shanghai Pudong, Shenzhen via Guiyang, Guangzhou, Kunming and Xishuangbanna. The journey from the airport to the hotel takes about 15 minutes.