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About the Horizon Club

Personalized service and exclusive privileges

Whether travelling for business or pleasure, Horizon Club guests will enjoy an attentive and personalised level of service. Our team provides tailor-made, hassle-free travel experiences.

Horizon Club guests will enjoy Shangri-La’s unique hospitality from the heart, and a feeling of always being at home away from home.


  • A Shangri-La representative will meet you at the airport to facilitate your arrival, when you book a hotel limousine transfer
  • A member of our executive staff will welcome you personally to the hotel
  • You will enjoy a private check-in/out in your room, with the option of a late check-out until 4pm on the day of departure
  • You will have a dedicated Club Concierge to take care of all your needs, including special travel arrangements and basic translation services
  • Tea, coffee or another hot beverage of your choice will be delivered to your room with your wake-up call

Horizon Club guests will enjoy the convenient use of a private lounge from 6.30am to 11 pm daily, where facilities include the following, with our compliments:

  • Daily breakfast
  • Evening cocktails and canapés from 5pm to 7pm daily
  • Beverages served all day
  • Wi-Fi and broadband Internet access
  • Wide selection of newspapers and magazines
  • Shoe shine service
  • Use of meeting room facilities for two hours per day (advance booking required)
  • Private work stations
  • Pressing of 1 suit upon arrival or equivalent amount of laundry allowance during stay