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Services & Facilities

Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.

  • Business Centre
  • Conference Facilities 
  • Facilities for the Physically Challenged
  • Hospitality Lounge
  • Non-smoking Rooms
  • Parking Facilities (Charges apply)
  • Safe Deposit Box
  • Shoeshine Service
  • Express Check-in and Check-out Services
  • Laundry & Valet Service
  • Postal / Courier Service
  • Babysitting / Child Care
Travel & Transportation
  • Taxi and Limousine Services

Our Concierge can arrange the above transportation for guests staying at the hotel. Please note costs apply.

Food & Beverages
  • Room Service (Breakfast menu available daily from 7am to 10am. All-day menu available daily from 10am to 10pm.)
  • 1 restaurant and 1 bar
  • Lobby Lounge (Temporarily closed)
Business Centre

The Business Centre at Shangri-La Sydney, provides busy travellers with an "office away from the office". Facilities include high speed Internet access, email facilities and printing services.


(61 2) 9250 6000


(61 2) 9250 6250



176 Cumberland Street, The Rocks, Sydney, NSW 2000, Australia