Awards

We are honoured to receive recognition for our legendary Asian hospitality. Here is a list of our recent awards:

• Altitude, Best Restaurant, Australian Hotels Association (AHA) National Awards for Excellence, 2022
• 3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2021
• Highly Commended Luxury Hotel, HM Awards for Hotel & Accommodation Excellence, 2021
• Highly Commended Day Spa, HM Awards for Hotel & Accommodation Excellence, 2021
• Top 3 Best Business Hotel in Sydney, Business Traveller Asia-Pacific Awards 2021
• Top 5 City Hotels, Australasia, World’s Best Awards, Travel + Leisure, 2021.
• Excellence rating, Falstaff Hotel Guide, 2021
• “Recommended”, Forbes Travel Guide, 2021.
• 3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2020
• “Hotel Day Spa of the Year”, HM Awards 2019
• Altitude, Restaurant of the Year, Tourism Accommodation (NSW) Awards, 2019
• 3 Glass Rating for Altitude in Australia’s Wine List of the Year Awards, 2019
• Two Hats, Altitude, Gault&Millau Australia 2019 Review
• “Top 5 Best Hotels in Australia”, DestinAsian Readers’ Choice Awards, 2018
• “Winner of 2018”, TripExpert’s Choice Award
• “Best of Sydney”, TripExpert’s Accommodation Awards, 2018
• Top 5 Best City Hotels in Australia, New Zealand, and the South Pacific- Travel + Leisure’s World’s Best 2018
• "Highly Commended Luxury Hotel", HM Awards for Hotel & Accommodation Excellence, 2018
• "Hotel Chef", Executive Pastry Chef Anna Polyviou, HM Awards for Hotel & Accommodation Excellence, 2018
• “Hotel Engineer”, Director of Engineering Anura Yapa, HM Awards for Hotel & Accommodation Excellence, 2018
• “Rising Star”, Engineer Service Manager Aditi Sood, HM Awards for Hotel & Accommodation Excellence, 2018
• “Highly Commended Front Office Associate” Losalini Manono, HM Awards for Hotel & Accommodation Excellence, 2018
• "Hall of Fame", Director of Engineering Anura Yapa, Tourism Accommodation (NSW) Awards, 2018
• Number 2 in Top 50 Meeting Hotels in Asia Pacific, Cvent, 2018
• Booking.com Guest Review" Award, 2017
• Top 10 Hotels in Australia & New Zealand", Condé Nast Traveller’s Readers’ Choice Awards, 2017
• "Chef of the Year", Anna Polyviou, Tourism Accommodation (NSW) Awards, 2017
• "Restaurant of the Year", Altitude Restaurant, Tourism Accommodation (NSW) Awards, 2017
• "Engineer of the Year", Anura Yapa, Tourism Accommodation (NSW) Awards, 2017
• "Loved by Guests" Award  - Shangri-La Sydney, Expedia - Hotels.com 2017
• One of the Top 5 Best Hotels in Australia, DestinAsian Readers’ Choice Awards 2017 (Singapore)
• Number One hotel in Australia, 2017 Top 50 Meeting Hotels in Asia Pacific List, Cvent
• “ Altitude, Fine Dining Restaurant of the Year – Australia – Sydney”, 2017 Luxury Travel Guide, UK
• “Most Favoured Hotel” in Australia, Jalpak Award, 2016
• "Best Service Hotel"- Shangri-La Sydney, Ctrip Travelers Top Spots, 2016
• “Three Hats”, Altitude, Gault&Millau Australia 2016 Awards
• “Pastry Chef of the Year”, Anna Polyviou, Gault&Millau Australia 2016 Awards
• “Employee Excellence in Service – Accommodation Division”, Anura Yapa, AHA (Australian Hotel Association) National Awards for Excellence, 2016
• "Best Listing of Australian Wine", Altitude, Wine List of the Year Awards, 2016
• "Hotel Chef", Executive Pastry Chef Anna Polyviou, HM (Hotel Management) Awards, 2016
• "Day Spa", CHI, The Spa, HM (Hotel Management) Awards, 2016
• "Engineer of the Year", Anura Yapa, Tourism Accommodation (NSW) Awards, 2016
• "Highly Commended Deluxe Hotel of the Year", Tourism Accommodations (NSW) Awards, 2016
• "AGFG Readers Choice Awards 2016 - Fine Dining Restaurant", Altitude Restaurant
• "Most Favoured Hotel in Australia" voted by Jalpak customers 2015
• "Top 15 Hotels in Australia & New Zealand". Readers' Choice Awards 2015", Condé Nast Awards
• "Engineer of the Year", Tourism Accommodation Australia (NSW) Awards, 2015
• "Business Hotel of the Year", HM Awards, 2015
• "Hotel Engineer of the Year", HM Awards, 2015
• "Five Star Award, Commercial Renovation", Asia Pacific Property Awards, 2015
• "Redeveloped Hotel of the Year", Tourism Accommodation Australia (NSW) Awards, 2015
• "Gold Winner - Interior Design and Hospitality - Horizon Club Lounge and Stack Studio", Sydney Design Awards, 2015 
• "Health Club and Spa Facilities of the Year - Chi, The Spa", Tourism Accommodation Australia (NSW) Awards, 2015
• "Best Hotel Bar - Blu Bar on 36", Gourmet Traveller 2014 Hotel Guide Awards, 2014
• "Day Spa of the Year - CHI, The Spa", HM Awards, 2014
• "Best Luxury Hotel Spa - Australia", World Luxury Spa Awards, 2014 
• "Dish of the Year, Best Dessert Award", Foodservice Australia for Executive Pastry Chef Anna Polyviou, 2014
• "Restaurant of the Year - Altitude Restaurant", Australian Hotels Association National Awards for Excellence, 2013
• "Top City Hotel in Sydney", Travel + Leisure World's Best Awards, 2013
• "Metropolitan Restaurant of the Year - Altitude Restaurant", Tourism Accommodation Australia (NSW) Awards, 2013
• "Best Hotel in Australasia", Ultratravel Awards, 2013
• "Best Hotel Spa in Australasia and the South Pacific", Condé Nast Traveler Reader Spa Awards, 2012
• "Best Hotel in Sydney", Travel + Leisure World's Best Business Hotels Awards, 2012
• "Best Redeveloped Hotel", Australian Hotel Association National Awards for Excellence, 2012
• "Best Business Hotel", HM Awards for Hotel & Accommodation Excellence, 2012
• "Best Hotel in Australasia", Ultratravel 100 Awards, 2012
• "Finalist of Best Luxury Hotel Spa", World Luxury Spa Awards, 2012
• "Best Spa in Australasia and the South Pacific", Condé Nast Traveler Readers' Spa Awards, 2012
• "Number 2 Top City Hotel in Australia, New Zealand and South Pacific”, Travel + Leisure World's Best Awards, 2012
• "Top 11 Oceania Hotel", Condé Nast Traveler Readers' Choice Awards, 2011
• "Deluxe Hotel Accommodation of the Year" and "Health Club & Spa Facilities of the Year", Australian Hotel Association (NSW), 2011