booking prior to the intended treatment time is essential.
To make the most of your spa experience, please arrive at least 15 minutes
before your appointment time.
For the comfort of other spa guests, please
ensure your electronic devices are switched off upon entry to CHI, The Spa.
To maintain a peaceful environment, children under 18
years are not permitted in the spa.
Late arrivals and cancellation
In consideration of other spa guests, as your treatment requires that
facilities be reserved, we request a minimum two hours notice if you are unable
to keep your appointment.