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Quick Facts

Get up to speed about the region

Capital of East Java, Surabaya is Indonesia’s second-large city. It is a busy port, with principal exports that include sugar, tobacco and coffee.

The city derives its name from the words sura (shark) and buaya (crocodile), which appear together in the city’s flag.


Majority of the Western travellers will require a visa in order to gain entry to Indonesia.

Visas must be obtained prior to entry by submitting applications together with two passport size photographs at least two months before departure at the nearby Embassy or Consulate of the Republic of Indonesia.

Tourist, business, cultural and family visas will be granted as subject to approval by Indonesian authorities.

Tourists from the following countries are allowed to enter the country without a visa:

  • Brunei
  • Chile
  • Hong Kong
  • Macau
  • Malaysia
  • Morocco
  • Peru
  • The Philippines
  • Singapore
  • Thailand
  • Vietnam

View visa requirements from the Indonesian Ministry of Culture and Tourism


The Rupiah (Rp) is the unit of currency.

Exchange facilities are rare in remote places. Cash is the preferred form of transaction, though credit cards are accepted at large hotels and restaurants.

Money and travellers cheques can be exchanged at banks or at licensed exchange counters. 24-hour ATMs are widely available throughout the city, although they may be difficult to find once beyond the city limits.

Here are the most recent exchange rates for some common currencies.

IDR 1.00 equals:

Exchange Rates Currency
0.000097 Australian Dollar (AUD)
0.000065 Euro (EUR)
0.000055 British Pound (GBP)
0.0053 Indian Rupee (INR)
0.0087 Japanese Yen (JPY)
0.00011 New Zealand Dollar (NZD)
0.000094 Singapore Dollar (SGD)
0.000068 US Dollar (USD)


11% government tax is levied on all bills.


A 10% service is levied on all bills in restaurants and hotels. You may also tip individual staff members at your discretion.

Business Hours

Bank Hours
8am - 2pm, Monday through Friday

Office Hours
8am - 4pm, Monday through Friday (Government)
9am - 5pm, Monday through Friday (Commercial)

Shopping Hours
10am - 10pm, Monday through Sunday

Public Health

A visit to a doctor and an updated set of vaccinations are advisable before visiting Indonesia. Medical facilities are available and adequate in major cities and resorts, but can be inadequate elsewhere.

All food must be well-cooked. Drink only water that has been boiled or bottled mineral water. Shangri-La Hotel, Surabaya, provides bottled drinking water in every hotel room. 


Light fabrics are recommended due to the warm, humid climate. For men, a jacket and tie is considered appropriate when making business calls. Alternatively, you may also wear a traditional long-sleeve batik shirt.

Shorts and beachwear are not considered appropriate for visits to temples, mosques and other places of worship.


Surabaya is almost always hot and humid. Average maximum temperatures stay above 28 C (82 F) throughout the year.

October to February is the official wet season. July through to September has the least amount of rain. This is the period when temperatures remain consistently high.

Local Climate
Month High Low
Jan 32ºC 24ºC
Feb 31ºC 24ºC
Mar 32ºC 25ºC
Apr 32ºC 25ºC
May 32ºC 25ºC
Jun 31ºC 25ºC
Jul 31ºC 24ºC
Aug 31ºC 23ºC
Sep 32ºC 23ºC
Oct 33ºC 25ºC
Nov 33ºC 25ºC
Dec 32ºC 25ºC

3 million

Bahasa Indonesia

Time Zone
GMT + 7 hours

Metric System

220 volts

Plug Type

Mobile Phones
GSM 900 / 1800