About the Hotel
Your Shangri-La Story
Step into a sanctuary
& escape the bustling city
Experience a refined oasis of quietude in the heart of Surabaya, where luxury is redefined with unparalleled comfort and elegance. Surrounded by lush gardens, this urban sanctuary offers world-class amenities, including spacious rooms, award-winning dining options, and a tropical pool ambiance for ultimate relaxation. Whether for business or leisure, guests enjoy serene settings, exceptional service, and convenient access to Surabaya's vibrant cultural and commercial centers, creating a true haven amid city life.
Explore Surabaya
Explore Surabaya
While Surabaya may be best known as a gateway city for Mount Bromo, it is still a thriving city of over 3 million people that offers plenty to do and see.
Learn MoreServices & Facilities
Services & Facilities
For business or leisure, our dedicated and experienced team is committed to meeting your needs with an extensive array of services and facilities, from concierge assistance to tailored dining and wellness options. Should you require any additional service, please contact us, and we will gladly assist.
Facilities
Business
Centre
Wi-Fi / Broadband Access
Facilities for the
Physically Challenged
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Services
Butler Service in Suites
Express Check-in and Check-out
Services
Laundry & Valet Service
Postal / Courier
Service
Travel & Transportation
Airport
Transfer
Car Rental Service
Taxi & Limousine Service
Shops
Foreign Exchange Counter
Gift Shop
Food & Beverages
24-hour Room
Service
5 Restaurants & 2 Bars
Cake Shop
Lobby
Lounge
Business Centre
The Business Centre at Shangri-La
Hotel, Surabaya, offers many business amenities for the discerning executive
traveller.
Business amenities include:
Facilities
Audiovisual Equipment
Broadband Internet Access
Conference call / Video Conferencing
Facilities
LCD, Overhead & Slide Projector
Meeting Rooms /
Boardrooms
Mobile Phones
Services
Binding Services
Courier Services
Facsimile Services
Laser Printing & Photocopying Services
Printers &
Scanners
Word Processing / Translation / Interpretation Services
Learn MoreSustainability
Sustainability
Shangri-La Surabaya has long been committed to social responsibility. Since 2020, we adopted young children from SD Tanwir for our Embrace project. We provide engaging activities, educative classes, parental training to the kids' parents, and helping to refurbish the classes.
Learn MoreMap & Directions
Map & Directions
The prestigious Shangri-La Surabaya is a 30-minute drive from Juanda International Airport.
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