Advance booking prior to intended treatment time is essential. Please either
call or visit CHI, The Spa should you wish to discuss your personalised
To maintain a peaceful environment, children under 16 years are not permitted in the spa. Treatments are allowed for children from ages 12 – 17 with a signed parental consent form. Please check with our receptionist for further information.
In consideration of other spa guests, as
your treatment requires that facilities be reserved, we request a minimum of
four hours notice if you are unable to keep your appointment. No shows or
appointments cancelled within four hours will incur a 100% cancellation
WHAT TO WEAR
Spa robes and slippers are
provided in your treatment suite.
CELL PHONES AND
For the comfort of other spa guests, please ensure your
electronic devices are switched off upon entry to CHI, The Spa.
Your privacy will be protected at all times.
Your therapist will leave you to change in private and throughout the treatment
you will be draped with towels, covering all parts of the body not being
PREPARING FOR YOUR TREATMENT
no preparation is necessary. For men, we recommend shaving prior to having a
facial for maximum comfort and benefit to the skin.
To make the most of your spa experience, please arrive at
least 15 minutes before your appointment. Upon your arrival at CHI, The Spa,
you will be given a health consultation. Please advise the therapist if you are
pregnant or have any health issues.
GIFT VOUCHERS / SPA
All gift vouchers or spa credits must be presented on
arrival to CHI, The Spa within the validity dates. Gift vouchers and spa
credits are non-transferable and cannot be redeemed for cash.