About the Hotel
Your Shangri-La Story
A paradise for the senses
surrounded by natural beauty
Shangri-La Tanjung Aru, Kota Kinabalu, recently classified as an ASEAN Green Hotel, is a serene retreat just 10 minutes from the airport, tropical coral islands, and the city center, the resort is an ideal destination for a tropical getaway. Boasting a private marina, an award-winning spa, a water play area with fun water slides and pools, six restaurants and bars including the Sunset Bar for breathtaking sunset, this luxurious haven promises unforgettable experience in the heart of Borneo.
Services & Facilities
Services & Facilities
Our resort takes pride in offering a personalised experience, with a wide range of world-class services and facilities tailored to your every need. Whether you're seeking relaxation, adventure, or have specific requests, our dedicated and highly experienced colleagues are here to ensure your stay is exceptional. We are also proud to be Persons with Disabilities (PWD)-friendly, with wheelchair-accessible rooms and facilities such as lowered sinks, grab-rail toilets, emergency bathroom cords, and lift access to all floors. If you require any service not listed, please do not hesitate to contact us, and we will do our utmost to accommodate your needs and enhance your experience.
Travel and Transportation
Airport Transfer
Taxi and Limousine Services
Shuttle Services
Front Desk Service
Concierge Services
Luggage Storage
VIP Check-in and Check-out Service
Spa and Wellness
Spa
Health Club
Food and Drink
In-room Dining Service
Cafe TATU
Coco Joe's Bar & Grill
Shang Palace
Borneo Lounge & Bar
Cool Box Ice Cream Bar
Sunset Bar
Family Friendly
Babysitting
Cool Zone Kids Club
Themed Rooms
Children Amenities
Herb Garden
Business Services
Conference Facilities
Internet
WiFi
More
Medical Service
Hotel Shop
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
Awards 2025
Recipient of the Platinum Award for the MICE category for Malaysia Tourism Quality Assurance (MyTQA) 2024 – 2027 initiative by the Ministry of Tourism, Arts and Culture (MOTAC)
The Wedding Vow, Singapore - Best Luxury Rooms in Malaysia, Best of Malaysia (2025 Guide)
Yayasan Sabah Group - Best Company: Tourism Sector Category Award
DestinAsian's 18th Annual Readers' Choice Awards - Top 10 Best Resorts in Malaysia
Trip.com Group - Top Engaged Chain 2025
Trip.com Group - Chinese Friendly Hotel 2025
Luxury Lifestyle Awards - Best Luxury Seaside Resort in Southeast Asia
Travel + Leisure Luxury Awards Asia Pacific 2025 – Ranked 2nd in Malaysia’s Best Beach, Island and Upcountry Hotels
Awards 2024
Asean MICE Venue Standard (Meeting Room) 2024-2026
DestinAsia's Top 10 Malaysian Resorts
Tripexpert - 2024 Experts' Choice Award
Trip.com - Trip.Best Global Award Asia's 100 Family Hotel
Trip 101 - Top 5 Beach Resorts in Kota Kinabalu, Malaysia
2024 Luxury Lifestyle Awards - Best Luxury Seaside Resort in Sabah, Malaysia
2024 Haute Grandeur Global Excellence Awards - Best Eco Friendly Hotel in Malaysia
2024 Haute Grandeur Global Excellence Awards - Best Seaside Resort in Malaysia
TripAdvisor - Travelers’ Choice Award Best Of The Best 2024
ASEAN Green Hotel Award 2024 – 2026
Awards 2023
World Mice Awards - Malaysia's Best Incentive Hotel 2023
Yayasan Sabah Group - Best Company: Tourism Sector 2023
Winner of Luxury Lifestyle Awards 2023 in the category of Best Luxury Seaside Resort in Kota Kinabalu, Malaysia
Shangri-La Tanjung Aru, Kota Kinabalu classified Green Hotel by Ministry of Tourism, Arts and Culture Malaysia
Travelmyth's Top 3 Hotels in Kota Kinabalu
Travelmyth's Top 3 Beachfront Hotels in Sabah
Travelmyth's Top 20 For Business Travellers in Kota Kinabalu
Travelmyth's Top 3 Hotels for Honeymoon in Kota Kinabalu
Travelmyth's Top 5-STAR Hotel in Kota Kinabalu
Travelmyth's Top 3 Luxury Hotels in Kota Kinabalu
Awards 2022
Top 10 Resorts for Winter and Half Year Vacation – Shangri-La Tanjung Aru, Kota Kinabalu
Trip Expert - Experts' Choice Award 2022
Holiday With Kids (AUS) - 2nd Place in Malaysia Holidays With Kids Readers Choice Awards 2022
SIRIM - ISO22000 Recertification
Travelmyth - Eco-Friendly Collection 2022 Award
My Wedding Vow, Singapore - Top 10 Most Romantic Malaysia Honeymoon Destination (2022 Guide)
Things To Do.org - 10 Top-Rated Hotels in West Coast Division, Sabah
TripAdvisor - Travellers Choice Best of the Best Award 2022
TripAdvisor - Travellers Choice Award 2022
TripAdvisor - Bravo! Award 2022
Awards 2021
Prime Minister's Hibiscus Award 2019/2020 - Notable Achievement in Environmental Performance
Corporate Valley; 7 Best Hotels in Kota Kinabalu, Malaysia - Shangri-La Tanjung Aru, Kota Kinabalu
Prestige Malaysia Online - The Best Beach Resort in Malaysia for Family Vacations
Lifestyle Asia - Unwind at the Best Hotel Spas in Kota Kinabalu
Hotels.com - Top 10 Hotels in Sabah
TripZilla - 5 Reasons Why Sabah Is Every "Lazy" Traveller's Best Friend
Holiday with Kids - Reader's Choice Top 10 Awards 2020 - Shangri-La Tanjung Aru, Kota Kinabalu
Awards 2020
Holiday With Kids - Readers’ Choice Top 10 Awards 2019 – Shangri-La Tanjung Aru, Kota Kinabalu
Booking.com Guest Review Award – Shangri-La Tanjung Aru, Kota Kinabalu (8.6 out of 10)
The Wedding Vows - Top 10 Most Romantic Malaysia Honeymoon Destinations (2020 Guide)
Hotels.com Loved By Guest Award - Shangri-La Tanjung Aru, Kota Kinabalu (8.8 out of 10)
Bureau Veritas Audit - Safeguard and Hygiene Excellence and Safety Label
Ministry of Tourism, Arts and Culture of Malaysia - Five-star Award
TripAdvisor Travellers' Choice 2020
TripAdvisor Rave Reviews Award 2020
TripAdvisor Bravo Award 2020
For more details or other press enquiries, please contact our Director of Communications:
Claudina Wong
[email protected]
(60 88) 327 882
Learn MoreSustainability
Sustainability
Sustainability at our resort is driven by passion — a commitment that goes beyond fulfilling organisational responsibilities to genuinely addressing social and environmental needs. Since 2000, we have remained dedicated to responsible operations, actively engaging in sustainability initiatives in collaboration with the local community, government, and environmental partners.
As part of our social responsibility efforts, our resort is Persons with Disabilities (PWD)-friendly, featuring wheelchair-accessible rooms and facilities, including lowered sinks, grab-rail toilets, emergency bathroom cords, and lift access to all floors.
Learn MoreExplore Sabah
Explore Sabah
Sabah, located on the island of Borneo in eastern Malaysia, is a captivating destination for nature enthusiasts. Its stunning natural attractions are complemented by local cultures that have preserved centuries-old traditions. Discover more on the Sabah Tourism Board's website.
Learn MoreMap & Directions
Map & Directions
Shangri-La Tanjung Aru, Kota Kinabalu, is approximately 10 minutes by road from Kota Kinabalu International Airport.
Learn More